James at the Three Store in Lowestoft is a superstar. I was at breaking point after my interaction with Three customer services online and when they told me I needed to go into a Three store my heart... See more
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Wow wow wow Excellent Customer Services & couldn’t do enough for us.Totally professional & very clear explanations on everything from start to finish.James,Lewis,Jordann & Chelsea are the best staff... See more
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I had a great experience in store, my contact had ended, James and Ben were very knowledgeable and patient when setting me up with a new phone allowing me time to compare different brands and costs of... See more
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Didn't realise a lot of my numbers needed updating, only went in to upgrade mifi, I'd never of been able to sought online would of been to confusing and taken a long time, had lots of help given by L... See more
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Company details
About Three UK - 3Store Lowestoft
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
73 London Rd North, NR32 1LS, Lowestoft, Midlands, United Kingdom
- 01502587611
4.9
Excellent
112 reviews
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Its been a wonderful experience with…
Its been a wonderful experience with James, callum and lewis who helped me with a new tablet and set up
25 August 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Thank you so much for sharing your experience, Joanne. We’re delighted to hear that our team was able to support you with your new tablet and get everything running smoothly.
-Three Social Media Team.
Reply from Three UK - 3Store Lowestoft
Hello Gavin, thank you for taking the time to share this lovely feedback! We're always happy to help 😊
Perfect service so kind and helpful
Perfect service so kind and helpful
21 August 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Hey Linda, we love hearing this! Thank you so much for taking the time to share your feedback 😊-Three Social Media Team
James and Ben
I had a great experience in store, my contact had ended, James and Ben were very knowledgeable and patient when setting me up with a new phone allowing me time to compare different brands and costs of different phones and contracts. I really appreciated their honest advice and excellent customer service. If I have any problems in future I will definitely be coming back in store to get fixed. Amazing lads. Thank you
20 August 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Hey Jazmin, you’ve made us smile big! James and Ben turned your visit into something fabulous, friendly, and sparkling with good vibes. ☺️ We’re overjoyed you left feeling valued with your new phone, and we couldn’t be prouder of them. Thank you! ⭐ — Three Social Media Team
Very helpful young man sorted my phone…
Very helpful young man sorted my phone out very quickly.
18 August 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Hi Karen, it’s a pleasure to hear that our colleague provided such a seamless experience and ensured everything was sorted effortlessly for you. – Three Social Media Team
Chelsea was extraordinarily helpful in…
Chelsea was extraordinarily helpful in helping me through my incompetence! Thank you Chelsea in Lowestoft!
15 August 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Hi Geraint, thank you for your amazing feedback. We’re delighted to know that Chelsea offered thoughtful guidance and made everything straightforward during your visit in Lowestoft.
– Three Social Media Team
Both James and Lewis were really…
Both James and Lewis were really helpful and gave great advice
7 August 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Hi there, we appreciate your feedback. It’s great to know James and Lewis provided solid advice and supported you throughout.
– Three Social Media Team
Fantastic Customer Service
Wow wow wow
Excellent Customer Services & couldn’t do enough for us.Totally professional & very clear explanations on everything from start to finish.James,Lewis,Jordann & Chelsea are the best staff & always go above & beyond.Highly recommended for your phone needs & beyond.
7 July 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Hi Simon, what an incredible review to read about your recent experience with us! We are absolutely thrilled to hear that James, Lewis, Jordann, and Chelsea provided such outstanding care, clear explanations, and totally professional support from start to finish. Thank you so much for sharing your lovely feedback.— Three Social Media Team
James was very helpful and polite
James was very helpful and polite . Happy with my purchase
6 July 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Hi Sarah, thank you for sharing your experience. We’re delighted to hear James offered such courteous and supportive service. It’s great to know you’re pleased with your purchase.
– Three Social Media Team
Reply from Three UK - 3Store Lowestoft
Hello James, we are delighted that your interaction was efficient, smooth, and welcoming. — Three Social Media Team
Didn't realise a lot of my numbers…
Didn't realise a lot of my numbers needed updating, only went in to upgrade mifi, I'd never of been able to sought online would of been to confusing and taken a long time, had lots of help given by Lola, instore she sorted everything I was able to upgrade my tablet as well as the mifi, and all numbers updated. Thank-you Lola so much.
Alan
27 June 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Hi Alan, we appreciate your review. It’s great to hear that Lola was able to guide you through everything and make your upgrades smooth and stress‑free.
– Three Social Media Team
Lewis was amazing
Lewis was amazing, helped me with everything i needed and was very quick to.
3 July 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Hi Hannah, we are absolutely delighted by this feedback! Lewis was brilliant at handling all your requests efficiently and ensuring you were sorted without any delay.— Three Social Media Team
Reply from Three UK - 3Store Lowestoft
Aw, we’re so glad James gave you the best support, Tori! Big thanks from our side. 😄 -Kashish
Reply from Three UK - 3Store Lowestoft
Hey Scott! Thank you for your feedback. We’re glad James was able to help, and we’re always here whenever you need us. ☺️ -Kashish
Reply from Three UK - 3Store Lowestoft
Hi there 🚀 We're glad James provided such stellar and dedicated care 💫 -Arvind
Good staff always available in town…
Good staff always available in town always helpful was served by Jordann great experience
17 June 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Hi Robert, it is great to hear that you had such a positive experience with Jordann and that you always find our town center team so helpful and accessible. We really appreciate you letting us know! -Kishan
Staff are all very helpful and…
Staff are all very helpful and friendly. Thank you
13 June 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Hi John. Thank you for taking the time to share your feedback. We are really glad to hear that our entire team looked after you so well and provided such welcoming support. -Shivam
Quick
Quick, professional service.
Shop was well stocked.
Advice was very useful.
8 June 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Hey Karen, it’s wonderful to know your visit was positive and handled with care. Thank you for the 5⭐ review! -Neha
Reply from Three UK - 3Store Lowestoft
Hi Lucy, thank you for sharing your feedback, we are glad that Lola went above and beyond to provide clear guidance and look after you! -Shivam
Excellent service james was really…
Excellent service james was really helpful and Lewis was was also very helpful
22 May 2026
Unprompted review
Reply from Three UK - 3Store Lowestoft
Love hearing this, Jo 💫 It is fantastic to know that James and Lewis provided such stellar, prompt support to sort everything out for you 🥰 -Arvind
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