Three UK - 3Store Manc. (Trafford Ctr) Reviews 

156
TrustScore 5 out of 5

4.8

Unit 51, Peel Avenue, Trafford Centre, M17 8AA Manchester, North, GB


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Rated 5 out of 5 stars

I would recommend three network as they are so understanding and caring and they go beyond. I really enjoyed my time upgrading really fast and simple. I would recommend 3 to anyone.

Company replied

Rated 5 out of 5 stars

Miz was fantastic! He gave me a very good business deal. He also helped me cancel a contract. Amazing service will definitely recommend 3 Trafford.

Company replied

Rated 5 out of 5 stars

Was served today by Saao—what a wonderful soul! He was incredibly polite and never pushy in any way. He sorted us out with the best deal, and the whole process was quick and smooth. Very knowledgeab... See more

Company replied

Rated 5 out of 5 stars

Tasha is the best experience I’ve ever had at coming to a three store in the 15 years. She was unbelievably helpful for me and fixed the issue that no one else at three could in the entire 3 weeks I’v... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Manc. (Trafford Ctr)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 51, Peel Avenue, Trafford Centre, M17 8AA, Manchester, North, United Kingdom

  • 01617473945

4.8

Excellent

TrustScore 5 out of 5

156 reviews

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4.8

All reviews

(156)

31,505 reviews in the last 12 months

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Rated 5 out of 5 stars

Anil at the Three Store was efficient

Anil at the Three Store was quick, efficient and gave me a great deal on my SIM card. Would recommend to others and great customer service

20 January 2026
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Mariam! Fantastic to hear how smoothly everything went with Anil at the Store. His efficiency and ability to secure a great deal really shaped a standout experience, and your recommendation means a lot. -Afaq

Rated 5 out of 5 stars

Miz is fantastic

Miz is fantastic. great customer service.

20 January 2026
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine

Rated 5 out of 5 stars

It was a fantastic experience with Mizz

It was a fantastic experience with Mizz

20 January 2026
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Hey Humza, this is what we love to hear! We’re so happy this is the service you received from Mizz, this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John

Rated 5 out of 5 stars

I was served by Anil and the level of…

I was served by Anil and the level of customer service was absolutely amazing. He went above and beyond to get me sorted on a new contract for an iPhone 17 pro max. He also saved my dad from paying too much from his old provider and offered him a great option of buying a phone out right and going sim only which worked out so much better financially. 5* customer service! Two very happy customers

19 January 2026
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Your shoutout for Anil says it all 🌟. His dedication to excellence turned your deal into a win. It’s fantastic to hear that he helped your dad avoid unnecessary costs with his previous provider and guided him toward a brilliant phone option as well. Feedback like yours inspires us every day! -Afaq

Rated 5 out of 5 stars

Billing Issue Query

I had a major billing issue and Ibrahim helped me, he took his time with me and explained the process in a simple manner. Thank you for your time :)

18 January 2026
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

Rated 5 out of 5 stars

Quick

Quick, and friendly service. Collected an order I put through online, and ended up getting a better deal than if I just had it delivered.

15 January 2026
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Thanks for an awesome review, it means the world to us. We're delighted you found it rewarding and convenient to pick up your order in-store :) -Scott

Rated 5 out of 5 stars

MIZ WAS AMAZING!

14 January 2026
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Hi Martha, we appreciate your kind words about Miz. Thank you for taking the time to leave such a great review. -Neha

Rated 5 out of 5 stars

Great service. Great deals!

Quick, great service. Sean knew what he was talking about and gave us a great deal on three lines. I guess I’m in the 3 family now. Cheers Sean.

14 January 2026
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Hey Tee, that’s impressive! We’re thrilled to hear Sean helped you have such a positive experience, and we’re glad to have you with us. Thank you for sharing this amazing 5⭐ review! -Veronica

Rated 5 out of 5 stars

Miz was excellent

Miz was excellent! I always come back to Three Trafford

13 January 2026
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Thanks for the awesome review! We’re glad to hear that Miz at our store provided such welcoming and helpful service. Hope you have an amazing day ahead. 😊 -Manavata

Rated 5 out of 5 stars

Good service

Good service. Best deal compared to o2

12 January 2026
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

This is what we like to hear, Hawarun 😊 Thanks for taking the time to share your 5⭐ review with us! -Jade

Rated 5 out of 5 stars

Agent who dealt with my case was…

Agent who dealt with my case was extremely patient and supportive with me and went out of his way to help answer any questions I had.

12 January 2026
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Hey.

Thanks! Your review is really appreciated. -Pete

Rated 5 out of 5 stars

Satisfied with the communication and…

Satisfied with the communication and his services. He explained everything very well and that was very helpful to me. #Adam

8 January 2026
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Hey Hasnain, that’s brilliant! Adam really made your day, and we couldn’t be happier. Thank you for taking the time to leave us a 5⭐ review! -Neha

Rated 5 out of 5 stars

Amazing and fantastic ..Gemma and Miz…

Amazing and fantastic ..Gemma and Miz were amazing

7 January 2026
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine

Rated 5 out of 5 stars

Miz was excellent

Miz was excellent! Would defiantly recommend.

7 January 2026
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

That’s brilliant to hear, Burbs! 🎉 We’re thrilled to know you had a positive experience and that our colleague made such a great impression on you. We really appreciate you sharing these kind words and for the 5 ⭐ review! -Kishan

Rated 5 out of 5 stars

The staff in store were very friendly…

The staff in store were very friendly and made me feel very welcome. They showed a genuine interest in helping me to find the best deal and pht

6 January 2026
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Hi Gary, this is what we love hearing from our customers, we're so happy to hear the staff in store was there to help you and most importantly make you feel welcome, we'll get your feedback passed on! -John

Rated 5 out of 5 stars

Tasha was fantastic today

Tasha was fantastic today! She helped me sort an issue with my google maps and even helped me update my phone. Thank you! Brilliant service

6 January 2026
Unprompted review
Three UK - 3Store Manc. (Trafford Ctr) logo

Reply from Three UK - 3Store Manc. (Trafford Ctr)

Hi Patricia, we're so glad to hear Tasha got your google maps sorted and updated your phone, we'll get your feedback passed on! -John

Rated 5 out of 5 stars

Customer Service

Fantastic Service provided by Miz. Fully understood my several requirements re my devices and need. Dealt with them in an extremely efficient manner well done

6 January 2026
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Hey Terence, thanks so much for taking the time to feed this back. We’re delighted to know Miz made your experience remarkable. Your feedback is truly appreciated. -Manavata

Rated 5 out of 5 stars

Broadband and mobile data package

Abid was extremely helpful, taking his time to go through my innumerable queries and recommending the best product as per our requirements. Have previously been attended by him on multiple occasions and he has always exceeded expectations

2 January 2026
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

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