Three UK - 3Store Manc. (Trafford Ctr) Reviews 

155
TrustScore 5 out of 5

4.8

Unit 51, Peel Avenue, Trafford Centre, M17 8AA Manchester, North, GB


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Rated 5 out of 5 stars

Miz was fantastic! He gave me a very good business deal. He also helped me cancel a contract. Amazing service will definitely recommend 3 Trafford.

Company replied

Rated 5 out of 5 stars

Was served today by Saao—what a wonderful soul! He was incredibly polite and never pushy in any way. He sorted us out with the best deal, and the whole process was quick and smooth. Very knowledgeab... See more

Company replied

Rated 5 out of 5 stars

Tasha is the best experience I’ve ever had at coming to a three store in the 15 years. She was unbelievably helpful for me and fixed the issue that no one else at three could in the entire 3 weeks I’v... See more

Company replied

Rated 5 out of 5 stars

Eesa sorted out two new SIMs and contracts, explaining everything that we needed to know, plus kept our existing numbers in super quick time and no drama. Marvellous 🤩 thank you Eesa 👍

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Manc. (Trafford Ctr)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 51, Peel Avenue, Trafford Centre, M17 8AA, Manchester, North, United Kingdom

  • 01617473945

4.8

Excellent

TrustScore 5 out of 5

155 reviews

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4.8

All reviews

(155)

31,306 reviews in the last 12 months

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Rated 5 out of 5 stars

More than a decade with 3 network

I've been a loyal 3network customer for over ten years, and my recent experience at the Trafford Centre store reaffirmed why.

The team there are consistently professional and helpful. We were assisted by Sean, who provided exceptional service to myself and my husband.

Sean took the time to understand our lifestyle and travel needs. He found us the most practical and suitable deal for going abroad, offering genuinely helpful advice. As we had our toddler with us, I was expecting a stressful visit, but Sean made the entire process seamless and easy.

Thank you, Sean! You are a true credit to the team! Your commendable performance and customer care will surely take you far in your career.

10 December 2025
Unprompted review
Three UK - 3Store Manc. (Trafford Ctr) logo

Reply from Three UK - 3Store Manc. (Trafford Ctr)

We're pleased that Sean was attentive and focused on finding a contact that would give you the best value for money, and keep you connected. We hope you and your family enjoy your trip abroad, and that you all have a lovely Christmas, Angel :) -Scott

Rated 5 out of 5 stars

Excellent advice thanks Sean of 3

Excellent advice. Hopefully all problems resolved. Many thanks

11 December 2025
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

We hope so too, Jeff. If anything else comes up you know you can reach out and we'll always be happy to give it a look. Thanks for a great review :) -Scott

Rated 5 out of 5 stars

Served by a gentleman called sean

Served by a gentleman called sean. I went in to upgrade my sons phone. And ended up upgrading my phone at the same time. Sean is an exceptional member of staff who is an asset to the team. 1st class service.

11 December 2025
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Thanks for this fantastic 5⭐ review, Tony. This is what we love to hear! 🥰 -Jade

Rated 5 out of 5 stars

Sean Trafford

Sean in the Trafford branch was very helpful with the entire part of of our time in the store. Explained the sim promotions really well and has a bright and engaging personality.

11 December 2025
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Hi Ethan, Thank you for 5 ⭐️ review! It’s great to hear your visit to our Trafford branch went really well and that Sean was able to clearly walk you through the available sim options. -Kishan

Rated 5 out of 5 stars

Super fast

Super fast, amazing service. Everything Beautiful. Thanks Sean

9 December 2025
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Thanks for the review. We're glad to hear it's been such a good experience for you -Maxine

Rated 5 out of 5 stars

Friendly service

Aneel was great he was thorough and helpful , friendly staff, excellent customer service

8 December 2025
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

We're happy to hear that Aneel gave you all the information you needed in a friendly, and concise way :) Thanks for a great review, S -Scott

Rated 5 out of 5 stars

Miz was fantastic and really helpful

Miz was fantastic and really helpful. We can’t thank him enough for all his help. I’m really pleased with the service at 3 store. Thank you

4 December 2025
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Thanks for the review. We're glad to hear it's been such a good experience for you -Maxine

Rated 5 out of 5 stars

Miz was great help

Miz was great help, he was helped me set up the 3 App and also update my address.

4 December 2025
Unprompted review
Three UK - 3Store Manc. (Trafford Ctr) logo

Reply from Three UK - 3Store Manc. (Trafford Ctr)

Thanks for the review. We're glad to hear it's been such a good experience for you -Maxine

Rated 5 out of 5 stars

Miz was patient and helped with the…

Miz was patient and helped with the best options available to me.
Made me feel comfortable and was very polite and professional.

4 December 2025
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Hi Adam, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

We came in 3 in the Trafford centre and…

We came in 3 in the Trafford centre and dealt with Shaun - I can’t say anything other that this was a 5* service and he couldn’t do enough to help us.

27 November 2025
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Hey Thomas, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John

Rated 5 out of 5 stars

Karim was amazing

Karim was amazing, so helpful and knowledgeable and sorted us a good deal for two iPhones. Thank you 🤩

22 November 2025
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Hey.

Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete

Rated 5 out of 5 stars

Anil great deal he got me

Anil great deal he got me

16 November 2025
Unprompted review
Three UK - 3Store Manc. (Trafford Ctr) logo

Reply from Three UK - 3Store Manc. (Trafford Ctr)

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Trafford centre Three store

Went to Trafford centre Three store to discuss a new phone. Anil was very helpful. No pressure and honest good offers for your money. Anil offered flexible options for what suited our needs. Thank you to Anil.

16 November 2025
Unprompted review
Three UK - 3Store Manc. (Trafford Ctr) logo

Reply from Three UK - 3Store Manc. (Trafford Ctr)

Hi.

Thanks! Your review is really appreciated. -Pete

Rated 5 out of 5 stars

Excellent service

Came to store had a word with manager shax and Sean, both of them were very helpful and excellent service.

14 November 2025
Unprompted review
Three UK - 3Store Manc. (Trafford Ctr) logo

Reply from Three UK - 3Store Manc. (Trafford Ctr)

Thanks for your feedback, Gary, and it's lovely to hear that you enjoyed great customer service from the team during your store visit. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Sean was so helpful today helping me…

Sean was so helpful today helping me upgrade my phone and moving from O2 to Three he’s helped me previously with my sons upgrade and it’s effortless. 10/10

14 November 2025
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Thanks for this amazing 5⭐ review, Leanne. We really do appreciate you taking the time to send this over! Great work Sean 🎉 -Jade

Rated 5 out of 5 stars

I got a pay as you go SIM card

I got a pay as you go SIM card. Adam made the process easy and I had a great experience.

12 November 2025
Unprompted review
Three UK - 3Store Manc. (Trafford Ctr) logo

Reply from Three UK - 3Store Manc. (Trafford Ctr)

Hello Arif, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

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