Three UK - 3Store Manc. (Trafford Ctr) Reviews 

184
•
TrustScore 5 out of 5

4.8

Unit 51, Peel Avenue, Trafford Centre, M17 8AA Manchester, North, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Tasha at the Three store in Trafford centre was incredibly helpful in getting my broadband and two SIMs sorted. She’s very knowledgeable, friendly and made the whole process easy. Excellent customer s... See more

Company replied

Rated 5 out of 5 stars

Eesa and Gemma were amazingly helpful as u was looking for a device for work and was unsure of what I needed They talked me through the options and even helped to set up the device for me which,as... See more

Company replied

Rated 5 out of 5 stars

Tasha was absolutely amazing, we went to every other mobile phone store and was sold on 3 because of her. She was warm, welcoming and couldn’t be more helpful. What an excellent member of your tea... See more

Company replied

Rated 5 out of 5 stars

Ibrahim was an amazing host to us at the shop. He guided my mum who was getting charged 50% more on her bill because of a messaging app. He also explained the process of buying a phone to us and vario... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Manc. (Trafford Ctr)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 51, Peel Avenue, Trafford Centre, M17 8AA, Manchester, North, United Kingdom

  • 01617473945

4.8

Excellent

TrustScore 5 out of 5

184 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(184)

34,024 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Miz was patient and helped with the…

Miz was patient and helped with the best options available to me.
Made me feel comfortable and was very polite and professional.

4 December 2025
Unprompted review
Three UK - 3Store Manc. (Trafford Ctr) logo

Reply from Three UK - 3Store Manc. (Trafford Ctr)

Hi Adam, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

We came in 3 in the Trafford centre and…

We came in 3 in the Trafford centre and dealt with Shaun - I can’t say anything other that this was a 5* service and he couldn’t do enough to help us.

27 November 2025
Unprompted review
Three UK - 3Store Manc. (Trafford Ctr) logo

Reply from Three UK - 3Store Manc. (Trafford Ctr)

Hey Thomas, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John

Rated 5 out of 5 stars

Karim was amazing

Karim was amazing, so helpful and knowledgeable and sorted us a good deal for two iPhones. Thank you 🤩

22 November 2025
Unprompted review
Three UK - 3Store Manc. (Trafford Ctr) logo

Reply from Three UK - 3Store Manc. (Trafford Ctr)

Hey.

Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete

Rated 5 out of 5 stars

Anil great deal he got me

Anil great deal he got me

16 November 2025
Unprompted review
Three UK - 3Store Manc. (Trafford Ctr) logo

Reply from Three UK - 3Store Manc. (Trafford Ctr)

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Trafford centre Three store

Went to Trafford centre Three store to discuss a new phone. Anil was very helpful. No pressure and honest good offers for your money. Anil offered flexible options for what suited our needs. Thank you to Anil.

16 November 2025
Unprompted review
Three UK - 3Store Manc. (Trafford Ctr) logo

Reply from Three UK - 3Store Manc. (Trafford Ctr)

Hi.

Thanks! Your review is really appreciated. -Pete

Rated 5 out of 5 stars

Excellent service

Came to store had a word with manager shax and Sean, both of them were very helpful and excellent service.

14 November 2025
Unprompted review
Three UK - 3Store Manc. (Trafford Ctr) logo

Reply from Three UK - 3Store Manc. (Trafford Ctr)

Thanks for your feedback, Gary, and it's lovely to hear that you enjoyed great customer service from the team during your store visit. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Sean was so helpful today helping me…

Sean was so helpful today helping me upgrade my phone and moving from O2 to Three he’s helped me previously with my sons upgrade and it’s effortless. 10/10

14 November 2025
Unprompted review
Three UK - 3Store Manc. (Trafford Ctr) logo

Reply from Three UK - 3Store Manc. (Trafford Ctr)

Thanks for this amazing 5⭐ review, Leanne. We really do appreciate you taking the time to send this over! Great work Sean 🎉 -Jade

Rated 5 out of 5 stars

I got a pay as you go SIM card

I got a pay as you go SIM card. Adam made the process easy and I had a great experience.

12 November 2025
Unprompted review
Three UK - 3Store Manc. (Trafford Ctr) logo

Reply from Three UK - 3Store Manc. (Trafford Ctr)

Hello Arif, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Anil immediately looked after me and…

Anil immediately looked after me and gave me multiple options that we discussed through.
Extremely happy with the service, hence and back with the three network.

12 November 2025
Unprompted review
Three UK - 3Store Manc. (Trafford Ctr) logo

Reply from Three UK - 3Store Manc. (Trafford Ctr)

Thanks for your feedback, and it's lovely to hear that you enjoyed great customer service from Anil. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Great service by Karam and the team

Great service by Karam and the team, made me feel welcome straight away. Great assets

12 November 2025
Unprompted review
Three UK - 3Store Manc. (Trafford Ctr) logo

Reply from Three UK - 3Store Manc. (Trafford Ctr)

Hi Rana, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Neil was absolutely fantastic

Neil was absolutely fantastic. Couldn’t be more helpful and polite. Would definitely recommend to friends and family.

12 November 2025
Unprompted review
Three UK - 3Store Manc. (Trafford Ctr) logo

Reply from Three UK - 3Store Manc. (Trafford Ctr)

Hey Sarah, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John

Rated 5 out of 5 stars

MIZ!! AMAZING

MIZ!!! What a fantastic guy! I came in with a problem and ended up leaving with 3 new contract saved me money and gave me lots of value for money.The manager was great as well. Gemma what a wonderful women she helped me set up me new tab and sims

12 November 2025
Unprompted review
Three UK - 3Store Manc. (Trafford Ctr) logo

Reply from Three UK - 3Store Manc. (Trafford Ctr)

Thanks for this fantastic 5⭐ review, Umar. We appreciate you taking the time to send this over! Well done Gemma 🎉 -Jade

Rated 5 out of 5 stars

FANTASTIC

Went in for support regarding a sim only. Miz and gemma was great, they provided me with all the relevant help.

12 November 2025
Unprompted review
Three UK - 3Store Manc. (Trafford Ctr) logo

Reply from Three UK - 3Store Manc. (Trafford Ctr)

That's great, Dawn, we're pleased Miz and Gemma could answer all your questions. Thank you for the 5 star review :) -Scott

Rated 5 out of 5 stars

We had a grate experience Issa was very…

We had a grate experience Issa was very informative professional, helpful and friendly staff. He gave us a very good offer too saving us more than £20 a month on our mobiles and broadband. Highly recommend.

11 November 2025
Unprompted review
Three UK - 3Store Manc. (Trafford Ctr) logo

Reply from Three UK - 3Store Manc. (Trafford Ctr)

Thanks for this fantastic 5⭐ review, Basma. We appreciate you taking the time to send this over! Well done Issa 🎉 -Jade

Rated 5 out of 5 stars

Issa is a nice chap

Issa is a nice chap — very helpful, welcoming, straightforward, honest, clear, pleasant, and courteous.

11 November 2025
Unprompted review
Three UK - 3Store Manc. (Trafford Ctr) logo

Reply from Three UK - 3Store Manc. (Trafford Ctr)

Thank you for a great review, Mr Ahmad. We're pleased that you had a brilliant experience with Issa :) -Scott

Rated 5 out of 5 stars

Good service

Good service

11 November 2025
Unprompted review
Three UK - 3Store Manc. (Trafford Ctr) logo

Reply from Three UK - 3Store Manc. (Trafford Ctr)

Thank you, sir! We appreciate it :) -Scott

Rated 5 out of 5 stars

Sahil was so polite and helpful…

Sahil was so polite and helpful throughout and helped me with what was needed.

11 November 2025
Unprompted review
Three UK - 3Store Manc. (Trafford Ctr) logo

Reply from Three UK - 3Store Manc. (Trafford Ctr)

Brilliant, Bhavya. We're pleased Sahil gave you a great experience :) -Scott

Rated 5 out of 5 stars

Excellent service

Took a friend in here today as she wanted to change her phone provider and upgrade her IPhone and therefore wanted to know what deals were available to her. What a thoroughly different experience it was here in the 3 shop !!! We’d already been into her existing provider to be told by the Meeter and Greeter, when she enquired on their deals for an iPhone ‘you don’t expect me to know all the prices and offers do you ? you’ll have to wait for an advisor!! Hence we left as she was rude . Another phone provider/shop had only two advisors on the shop floor which was insufficient for the number of customers wanting help.
Upon entering the Three shop at the Trafford Centre we were immediately greated by a friendly and approachable salesperson who listened intently to her requirements and needs from a new upgrade phone and contract . The guy (we didn’t get his name, but he wore a head bandana) advised her and suggested options that were available in a calm, patient manner . He completed the paper work, transferring her number across etc and as we are of a certain age and she is not competent or confident in all aspects of technology 🤦‍♀️ she was frighted of loosing any of her data, information, photos etc by trying to transfer it herself, he and several of the other extremely helpful guys, also on duty 2-4pm today, came to assist with transferring it across the phones for her . The whole team of Guys were very impressive today with their team work, knowledge, help and patience with us and my friend left the shop today very satisfied (P.S I’m writing this on behalf of her as she hasn’t mastered this skill yet 🤣but the Guys do deserve recognition and thanks and she took them a box of biscuits )

5 November 2025
Unprompted review
Three UK - 3Store Manc. (Trafford Ctr) logo

Reply from Three UK - 3Store Manc. (Trafford Ctr)

Thanks for your feedback, Janice, and it's lovely to hear that you enjoyed great customer service after the initial disappointment you had experienced during the store visit. It's reassuring to learn that you felt taken care of. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Shaun is a competent and courteous…

Shaun is a competent and courteous professional. Sorted out! Thanks and see you again

5 November 2025
Unprompted review
Three UK - 3Store Manc. (Trafford Ctr) logo

Reply from Three UK - 3Store Manc. (Trafford Ctr)

Thanks for this amazing 5⭐ review. We really do appreciate you taking the time to send this over! Well done Shaun 🎉 -Jade

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look