Three UK - 3Store Mansfield Reviews 

82
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TrustScore 5 out of 5

4.9

25 Four Seasons Centre, NG18 1SU Mansfield, Midlands, GB

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Rated 5 out of 5 stars

My wife had a problem with her phone, we came to the 3 shop in Mansfield four seasons center. Paula helped sort out the problem and also helped get the phone screens back to normal. Paula, was very fr... See more

Company replied

Rated 5 out of 5 stars

The staff are excellentat what they are doing helped get into my 3 accountso I can see my bill, highlyrecommended. Thank you

Company replied

Rated 2 out of 5 stars

It was good to start with but went downhill recently as had no WiFi on some days. One was one and half day! No communication, no text, no email to let us know why it was down. I feel we should be comp... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Mansfield

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 25 Four Seasons Centre, NG18 1SU, Mansfield, Midlands, United Kingdom

  • 01623658551

4.9

Excellent

TrustScore 5 out of 5

82 reviews

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4.9

All reviews

(82)

33,970 reviews in the last 12 months

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Rated 5 out of 5 stars

Ian is fantastic

Ian is fantastic. I can always rely on him to help me and get me a good deal and have a good laugh at the same time.

13 March 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Paige, your wonderful 5 ⭐ review means so much. We are thrilled Ian made your experience enjoyable throughout. -Suhaas

Rated 5 out of 5 stars

Ian was very kind he got me a great…

Ian was very kind he got me a great contract

12 March 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Hello, Rifaz! Thank you for sharing such wonderful feedback. We’re delighted to hear that Ian was able to support you and secure a contract that meets your needs. 🥰 -Prabhjeet

Rated 5 out of 5 stars

Such helpful and friendly time in store…

Such helpful and friendly time in store from Ian. Makes such a change to be treated with respect and kindness.

9 March 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Now that’s what great service should be! A big shout-out to Ian for making your visit exceptional, and we’re so happy it made such a difference for you, Pauline. -Ashifa

Rated 5 out of 5 stars

Ian was really funny and cheered us up…

Ian was really funny and cheered us up first thing Monday morning, plus I got a very good deal. Thanks.

9 March 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Thank you, Kylie! We’re delighted to hear that Ian brought such great energy to your Monday and helped you secure a fantastic offer. It’s wonderful knowing your visit started on such a positive note 😊 -Manavata

Rated 5 out of 5 stars

We were made to feel very welcome and…

We were made to feel very welcome and git a great deal.

8 March 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Hi there,

Thank you for sharing this. It’s fantastic to know you felt so welcome and came away with a great deal. Positive experiences like yours really highlight the team’s commitment to making visits enjoyable and worthwhile. 😋 -Kashish

Rated 5 out of 5 stars

Great service from ian

8 March 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Robert, we couldn’t ask for more! Ian’s thoughtful support transformed service into lasting happiness. Enjoy the rest of your day! -Ashifa

Rated 5 out of 5 stars

Mat was very helpful

Mat was very helpful , very informative .
Made the experience very relaxed and easy .
Thankyou

8 March 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Thank you, Marice, for your kind words! We’re so pleased to hear that Mat’s attentive support and clear explanations made your visit smooth and enjoyable. 💛 -Prabhjeet

Rated 5 out of 5 stars

Upgrade and set up new phone,great…

Upgrade and set up new phone,great staff would not go any where else

7 March 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Hi Sue, thanks for staying with us. It’s good to hear the team made your recent upgrade and phone transition a seamless experience, and we look forward to seeing you again. -Kishan

Rated 5 out of 5 stars

Fantastic Jeff and Paula set up my new…

Fantastic Jeff and Paula set up my new phone couldn't fault them

28 February 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Alfred. It’s wonderful to hear that Jeff and Paula made the setup process seamless and ensured everything was handled with great care. Their dedication clearly made a difference. -Manavata

Rated 5 out of 5 stars

Very good all the staff!

Very good all the staff!! Saved me money and Jeff, Paula and Dom were Brilliant.

25 February 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Turning good advice into great value is what we do best, John. We're thrilled Jeff, Paula and Dom could elevate your experience and secure you a deal worth celebrating! -Ashifa

Rated 5 out of 5 stars

The help from Ian was second to none

The help from Ian was second to none, always has been for the past 15 years or so. Wouldn't know what to do without him. Thank you so much.

24 February 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Wow, Wendy! 🎉 That’s fantastic to hear. We’re so glad you felt comfortable with our service from Ian. Thank you for sharing, helping our customers is always our pleasure! 😄 We are so grateful for your loyalty over the years! 🥰 -Kashish

Rated 5 out of 5 stars

Great service and help from the guys in…

Great service and help from the guys in the Mansfield store... Paula and Ian.
I would really like to thank them for all the help given. I have had about 5 phones from this store and they are really reliable.

17 February 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Mr. Mann, thank you so much for sharing this! It’s wonderful to hear that Paula and Ian took such great care of you at our Mansfield store. Your continued trust in us means a lot. -Afaq

Rated 5 out of 5 stars

Staff very knowledgeable and helpful

Staff very knowledgeable and helpful. Made the experience easy

15 February 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Thank you, Kelly! We're glad our staff made your experience excellent. Thank you for taking the time to share this lovely feedback. ☺️ -Prabhjeet

Rated 5 out of 5 stars

Dom was fantastic

Dom was fantastic, sorted my number from talk talk as I didn't online, talked me through everything and helped set ip the three app. Dom was a pleasure to deal with. Thank you.

11 February 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Thank you for such a brilliant review, Ann! 🌟 It’s wonderful to hear that Dom made the experience easy and enjoyable for you. 😊 -Veronica

Rated 5 out of 5 stars

Amazing service by Dom

I was served by Dominic/Dom in the Mansfield branch, no appointment needed, 10 minutes to change my old expensive contract into a cheaper newer one I'm happier with. Very polite, straight-to-the-point, friendly and reliable, could not have asked for better. Cheers lad.

9 February 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Your kind feedback means a lot 🌟 We’re delighted Dom delivered excellent service and helped you find the right contract quickly at our Mansfield store. -Shivam

Rated 5 out of 5 stars

Very helpful

Very helpful, listened to my needs and found excellent solution. Well done and thanks to Ian

7 February 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Hey David, wonderful to hear Ian took the time to understand your needs and delivered a great outcome 😊 -Veronica

Rated 5 out of 5 stars

I’ve been a 3 customer for 23 years and…

I’ve been a 3 customer for 23 years and renewed my iphone and contract again for another 2 years, great service as usual from Ian who has been here in my local store every time I’ve visited in all those years. Fantastic experience. Many thanks.

7 February 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Brilliant service as always

Brilliant service as always. Ian has looked after my phone requirements again. 5⭐️

7 February 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Hey.

Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete

Rated 5 out of 5 stars

Mat served and gave us excellent…

Mat served and gave us excellent service and very helpful with setting up broadband.

6 February 2026
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Hi Lil! It’s great that Mat looked after you and made sure your home internet was ready to use. -Kishan

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