Three UK - 3Store Mansfield Reviews 

82
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TrustScore 5 out of 5

4.9

25 Four Seasons Centre, NG18 1SU Mansfield, Midlands, GB

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Rated 5 out of 5 stars

My wife had a problem with her phone, we came to the 3 shop in Mansfield four seasons center. Paula helped sort out the problem and also helped get the phone screens back to normal. Paula, was very fr... See more

Company replied

Rated 5 out of 5 stars

The staff are excellentat what they are doing helped get into my 3 accountso I can see my bill, highlyrecommended. Thank you

Company replied

Rated 2 out of 5 stars

It was good to start with but went downhill recently as had no WiFi on some days. One was one and half day! No communication, no text, no email to let us know why it was down. I feel we should be comp... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Mansfield

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 25 Four Seasons Centre, NG18 1SU, Mansfield, Midlands, United Kingdom

  • 01623658551

4.9

Excellent

TrustScore 5 out of 5

82 reviews

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4.9

All reviews

(82)

33,970 reviews in the last 12 months

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Rated 5 out of 5 stars

Help setting up phone with apps

Help setting up phone with apps, general help with using phone and setup, Mat was very helpful

31 October 2025
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

That's brilliant, Dave. We're glad Mat was able to give you the help you needed. Thank you for the great review :) -Scott

Rated 2 out of 5 stars

No WiFi connection

It was good to start with but went downhill recently as had no WiFi on some days. One was one and half day! No communication, no text, no email to let us know why it was down. I feel we should be compensate for the loss of WiFi. I had to cancel the contract because of poor service. I phoned Three to complain but not really interested to know. I am with a different provider now.

6 October 2025
Unprompted review
Three UK - 3Store Mansfield logo

Reply from Three UK - 3Store Mansfield

Hello there.

We're disappointed to hear that you have experienced a drop in service quality and a lack of communication. We can certainly appreciate how frustrating it is to be without service for that amount of time. We want to assure you that we are always working to improve our network and services for all our customers. Thank you for taking the time to share your feedback, it's very valuable as we continue to work on improving our customer experience. -Pete

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