Sam was very helpful in helping me to terminate my old 3 contract and to enter into a new 5G MiFi Hub contract. He did all this whilst I was in the store at Meadowhall. He was cheerful throughout.... See more
Company replied
Location
Switch location7 High Street (Unit 12a), Meadowhall Shopping Centre, S9 1EN Meadowhall, Midlands, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Yoosuf was extremely helpful, he sorted my account out which I couldn't get into He was very pleasent and very helpful. He even entered my £10 voucher number for me. excellent Service.
Company replied
The employee called Farhana was an absolute delight to work with - she was super helpful and polite, very comforting with the family members I came with that aren’t very tech savvy, and made my enquir... See more
Company replied
Sam and Hadeeqah over two visits were extremely helpful and friendly when assisting my Mum with a new contract and a discovery session to transfer all data to a new phone. Their customer service made... See more
Company replied
Company details
About Three UK - 3Store Meadowhall II
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
7 High Street (Unit 12a), Meadowhall Shopping Centre, S9 1EN, Meadowhall, Midlands, United Kingdom
- 01142569376
4.9
Excellent
146 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service with zainab
26 July 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Hi Becky, we are so pleased you had such a positive experience during your time with Zainab today. Providing top-tier assistance is exactly what we aim for, and it is wonderful to hear that your visit went so smoothly. Thank you for taking the time to post this.— Three Social Media Team
Great service
Great service. Tanny very knowledgeable. Easy and quick upgrade
24 July 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Hi Dave, we appreciate your feedback. It’s great to know Tanny’s expertise helped make your upgrade experience smooth and efficient.
– Three Social Media Team
5102
Sam was very helpful in helping me to terminate my old 3 contract and to enter into a new 5G MiFi Hub contract.
He did all this whilst I was in the store at Meadowhall. He was cheerful throughout.
21 July 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Hi David, thank you so much for sharing your experience. We are thrilled to hear that Sam at our Meadowhall store looked after you so well. It is great to know he made switching over to your new 5G MiFi Hub seamless and cheerful. Enjoy your new connection!— Three Social Media Team
Fantastic service
Tanny was very helpful, he showed me a deal and ensured I was happy with all costs throughout. He was kind and knowledgeable
21 July 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Hey Melissa, we’re really pleased to hear that Tanny offered attentive support and guided you through everything clearly. Thank you for sharing your experience with us. 😊
-Three Social Media Team.
Meadowhall Sheffield branch.
Yoosuf was extremely helpful, he sorted my account out which I couldn't get into He was very pleasent and very helpful. He even entered my £10 voucher number for me. excellent Service.
18 July 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Hey Stephen, thanks for the fantastic 5⭐ review! We’re delighted Yoosuf provided such dedicated support and made everything simple for you at our Meadowhall Sheffield store.
Three Social Media Team
Upgrade
Kelly was absolutely fantastic and extremely efficient and I left a very happy customer
12 July 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
This made our day 🌈 Mark. We’re overjoyed Kelly’s prompt support made such a positive difference and left you smiling 🌼
- Three Social Media Team
Customer service
The employee called Farhana was an absolute delight to work with - she was super helpful and polite, very comforting with the family members I came with that aren’t very tech savvy, and made my enquiry super easy to solve. She even ensured that I could return whenever to get extra help if something went wrong. Amazing customer service, and would recommend to anyone looking for a great experience with phone companies.
8 July 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Hey Ismail! We’re so glad Farhana provided such friendly and attentive support to you and your family. Thanks for the recommendation and feedback! ✨ – Three Social Media Team
Excellent customer Service from Sam at…
Excellent customer Service from Sam at Meadowhall. What a great member of staff, so polite and helpful. All the staff are good in there.
4 July 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
That’s impressive, Jack 🎯 We’re delighted Sam’s courteous support at Meadowhall made such a positive impression, and it’s wonderful to know the whole team continues to shine 🌟
- Three Social Media Team
Mr Yoosuf helped us
Mr Yoosuf helped us, he was professional, patient and nice. We got sour iPhone 17 pro .
24 June 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Hi Mavis, thank you for your 5 ⭐ review and for taking the time to share your experience! It's fantastic to hear you received excellent service from Yoosuf. - Three Social Media Team
Sam wos outstanding and excellent
Sam wos outstanding and excellent. Please give him a pay rise.
21 June 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Hi William. It is fantastic to hear that Sam provided such an outstanding and excellent experience during your interaction. We love hearing when our team makes such a great impression, and thank you for taking the time to share your feedback. -Shivam
I came in to get an upgrade and was…
I came in to get an upgrade and was helped by sam. I want to take this moment to say a huge thank you for everything he has done.
18 June 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Thank you so much, Yoseph! 🎉 We’re delighted Sam could support you in just the way you needed. Wishing you a truly wonderful day! ☺️ -Kashish
I think her name was Katie the blonde…
I think her name was Katie the blonde girl she was very nice and helpfulnice she helped us a lot
16 June 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Wow, Abdul! 🎉 It’s wonderful to hear that Katie made your experience seamless and that everything went smoothly for you. Enjoy the rest of your day! -Neha
Tanny was great and very professional
Tanny was great and very professional
13 June 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Oh wow, Fenicias! Thank you for sharing your thoughts about Tanny. We’re so glad he could guide you along the way, and here’s to many more smiling moments together! 💗 -Kashish
3 internet & phone plan
Joe was a very professional helpful man.
He guided us through our 2 purchases with language that we understand.
Great service
Will definitely recommend Joe & 3.
3 June 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Hi Denise, thanks for the 5⭐ review. We’re delighted Joe made everything clear and straightforward for you. We truly appreciate your recommendation.-VodafoneThree Social Media Team.
Sam was amazing with his super…
Sam was amazing with his super knowledge and help he gave me with my new phone.
28 May 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Hi Sue, thanks for sharing this — great to hear Sam guided you through your new phone with such confidence and know‑how. Really glad the experience left you feeling supported and ready to go. -Shivam
Kelly had been great and very helpful
Kelly had been great and very helpful.
Thank you
27 May 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Hey Julia, incredible to hear! 🎉 A big thank you to Kelly for delivering an exceptional experience, and thank you for this outstanding 5⭐ review! -Neha
Great service from Tanny
15 May 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Hi there, thank you for your 5⭐ review! It’s fantastic to hear that you received excellent support from Tanny. -Afaq
Tanny was very helpful and polite
Tanny was very helpful and polite. Made my experience purchasing my new phone easy and comfortable. Double checked everything was okay explained everything in detail.
Thank you Tanny!
14 May 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Wow, Grace! Your review is next level awesome! 🎉 Huge shout out to Tanny for making it unforgettable. Many thanks 😉 -Kashish
Faz was very helpful & excellent kind…
Faz was very helpful & excellent kind very recommend able
14 May 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Hi Barbara, great to hear your feedback about Faz — it’s brilliant to know they made such a positive impression during your visit. -Shivam
Friendly & Professional
Friendly, professional staff that were helpful, knowledgeable but not pushy. Clearly explained the different pros and cons of each phone I was looking at to ensure I chose the best one for my needs with no pressure selling. Many thanks Yoosuf.
11 May 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Hi Bev, great to hear the team made everything clear and helped you choose what suited you best without any pressure, and it’s especially nice to know Yoosuf took the time to guide you through your options and made the experience comfortable — thanks for sharing your feedback with us. -Shivam
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.