Three UK - 3Store Meadowhall II Reviews 

165
TrustScore 5 out of 5

4.9

7 High Street (Unit 12a), Meadowhall Shopping Centre, S9 1EN Meadowhall, Midlands, GB


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Rated 5 out of 5 stars

Great Customer Service I had a really positive experience at Three in Meadowhall today, thanks to Asam. He was extremely helpful, friendly and professional throughout. He took the time to under... See more

Company replied

Rated 5 out of 5 stars

Kelly was extremely helpful in renewing my phone contact. She was very informative about the phone , offers and anything else I needed to know. She also helped my son sort out a deal and he transferre... See more

Company replied

Rated 5 out of 5 stars

Yoosuf, the best sales assistant I have ever met with any retailer. Very knowledgeable, I had a few specific technical questions and few problems with my account that even customer support didn't reso... See more

Company replied

Rated 5 out of 5 stars

Sam and Hadeeqah over two visits were extremely helpful and friendly when assisting my Mum with a new contract and a discovery session to transfer all data to a new phone. Their customer service made... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Meadowhall II

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 7 High Street (Unit 12a), Meadowhall Shopping Centre, S9 1EN, Meadowhall, Midlands, United Kingdom

  • 01142569376

4.9

Excellent

TrustScore 5 out of 5

165 reviews

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4.9

All reviews

(165)

32,299 reviews in the last 12 months

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Rated 5 out of 5 stars

Joe has been excellent

Joe has been excellent, efficient and comprehensive at helping me transfer. Got me onto a new network right away with a deal that I’m really happy with. Would highly recommend!!

6 April 2026
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Thank you for sharing this, Maria. We’re delighted Joe guided you through the transfer and helped you onto your new network with ease. It’s great to know you’re happy with your new deal. -Shivam

Rated 5 out of 5 stars

I’m happy with the kelly service

I’m happy with the kelly service

6 April 2026
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Thank you for sharing this with us, Vishnu! We’re glad to know that Kelly’s support made your experience a positive one. ✨ -Veronica

Rated 1 out of 5 stars

Absolutely shit service and as a phone…

Absolutely shit service and as a phone shop you would think they could answer the phone

3 April 2026
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Hello Jonathan, we don’t want our customers to encounter such situations. Please reach out to us at https://bit.ly/3C43TKN. We’d love the opportunity to look into this further and help resolve it for you. -Suhaas

Rated 5 out of 5 stars

Needs based selling done right.

Zainab at the 3 store in Meadowhall was very kind, sweet and direct when discussing my best options for a new phone and 5G sim upgrade. Needs based selling done well didnt push for the sale at all. Abid. 😎

2 April 2026
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Hi there, it’s great to hear about your experience at Meadowhall. We really value an honest approach to finding the right tech, so we're happy Zainab made the process simple and easy for you. Enjoy your new 5G device! -Kishan

Rated 5 out of 5 stars

Zainab was very kind and experienced.

Zainab was very kind and experienced.

1 April 2026
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Thanks for sharing your experience, Zanunu. We’re delighted Zainab’s professionalism and friendly approach helped you feel well supported. -Shivam

Rated 5 out of 5 stars

Efficient

Yoosuf managed to sort out everything for me in store. He was quick and professional.

29 March 2026
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

That’s incredible, Aly! We’re so happy to know Yoosuf gave you such excellent support at our store. ✨ -Veronica

Rated 5 out of 5 stars

Helpful and good advice

Yoosuf was a great help. He was patient and understood my problems, he solved as much as he could in store and helped me save money.

28 March 2026
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Hey there, thank you for sharing this with us! It’s fantastic to hear that Yoosuf made such a positive impression and was able to get everything sorted for you. -Afaq

Rated 5 out of 5 stars

Sam did a fantastic job came in for a…

Sam did a fantastic job came in for a good deal and got one thank you 3

28 March 2026
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Paul! It's amazing to hear that Sam made everything run so smoothly and helped you secure the best deal. Thank you for the glowing 5 ⭐ review. -Afaq

Rated 5 out of 5 stars

Kelly was great in helping me with a…

Kelly was great in helping me with a issue with my phone. Thank you for your patience

26 March 2026
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Thank you, Carol 😊 for sharing such uplifting feedback. We’re glad Kelly was able to provide great support and help get everything sorted with your phone, just the way you needed. Wishing you lots of joy and smiles ahead ❤️ -Arvind

Rated 5 out of 5 stars

I had an old device which stopped…

I had an old device which stopped working. I spkke to sam and he helped me to buy a new phone and also set it all up for me. A very kind gesture and most appreciated.

23 March 2026
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Thank you, Alan 😊 for sharing such uplifting feedback. We’re glad to hear that Sam offered clear and caring support, from helping you choose the right phone to getting everything set up seamlessly. Wishing you amazing moments with your new device 💙 -Arvind

Rated 5 out of 5 stars

Kind and patient

I was served by Yoosuf. He was very patient and explained the costs very well and took me through all of my options.

13 March 2026
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Hey Anastasia, that’s wonderful! We’re happy that Yoosuf was able to provide such excellent support. Thank you for sharing this amazing 5⭐ review. 😊✨ -Veronica

Rated 5 out of 5 stars

Kelly and Marcus were a great help

Kelly and Marcus were a great help, really appreciate the help.

16 March 2026
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

That’s fantastic, Wendy! We’re so glad Kelly and Marcus were able to provide the support you needed. They’ll be thrilled to know their efforts were truly appreciated. Thank you so much for the ⭐️ review! -Neha

Rated 5 out of 5 stars

Kelly is superb

Kelly is superb and also her manager, very kind and helpful, best experience we ever have with Three

16 March 2026
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Hi George, this absolutely made our day! We’re so happy Kelly and her manager took great care of you. Hearing that it was your best experience with Three means a lot to us. ☺️ -Ayesha

Rated 5 out of 5 stars

Kelly is a very experienced seller

Kelly is a very experienced seller, she delivered a 5 star service to me. I look forward to see her next time I come to the store and thanks to her i will bring my friends and families.

9 March 2026
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Love hearing this, Jean 💫 Kelly’s expertise really shone through and we’re delighted she gave you such a top‑tier experience. It means a lot that you’ll be bringing your loved ones next time and we can’t wait to welcome you all back ❤️ -Arvind

Rated 5 out of 5 stars

Asam was friendly and polite

Asam was friendly and polite, would highly recommend his service!
Gave the best advice possible, will come back

8 March 2026
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Spreading joy and happiness every day is what we love, Mrs. Richardson. Hearing that Asam went an extra mile to make your visit special fills us with pride. Knowing you’ll recommend him means more than we could ever ask for 😍. We’re already excited to see you again soon! -Ashifa

Rated 5 out of 5 stars

Great customer service!

Great customer service!
Great customer service from Asam, very helpful and guided me through the whole process of upgrading my phone

8 March 2026
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Hey Courtney! 🎉 That’s awesome to hear! A huge shoutout to Asam for making your experience excellent. Congratulations on your new upgrade, and thank you so much for sharing your feedback! 🥰 -Kashish

Rated 5 out of 5 stars

Today we have got a Google pixel 10 pro…

Today we have got a Google pixel 10 pro XL. The clerk was Tanny. He was a brilliant man and helped us with good and enough information to choose this one. This was a very-well experience we had as a new family with our baby. We highly recommend to visit home and ask for help.

2 March 2026
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Thank you for sharing your experience with us, Ehsan! 🌟 We’re delighted that Tanny provided amazing support and helped you choose the right device. It’s wonderful to know your new family felt so well looked after. -Veronica

Rated 5 out of 5 stars

Great customer service from Tanny very…

Great customer service from Tanny very informative and made sure everything was sorted

2 March 2026
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Wow, Alex! 🎉 That’s fantastic to hear. We’re so glad you felt comfortable with our service from Tanny. Thank you for sharing, helping our customers is always our pleasure! 😄 -Kashish

Rated 5 out of 5 stars

Thanks zainab and the guy sam for today…

Thanks zainab and the guy sam for today really appreciate your pure effort to make costumers happy

1 March 2026
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Oh wow, Faiza! Thank you for sharing your thoughts about Zainab and Sam. We’re so glad we could guide you along the way, and here’s to many more smiling moments together! 💗 -Ayesha

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