We were helped today with a broadband package we had purchased on holiday. But passwords were all wrong. Meadowhall store were brilliant and got us up and running the lady who we saw really wen... See more
Company replied
Location
Switch location7 High Street (Unit 12a), Meadowhall Shopping Centre, S9 1EN Meadowhall, Midlands, GB
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After renewing my contract, the ordered mobile arrived as promised by DPD, although I had difficulty transferring the details from my old mobile to the new. On my return today, I was met by Sam... See more
Company replied
Rebecca was fantastic, she was very efficient, friendly and helpful. And even reduced my bill. I would highly recommend Thank you
Company replied
Great Customer Service I had a really positive experience at Three in Meadowhall today, thanks to Asam. He was extremely helpful, friendly and professional throughout. He took the time to under... See more
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Company details
About Three UK - 3Store Meadowhall II
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
7 High Street (Unit 12a), Meadowhall Shopping Centre, S9 1EN, Meadowhall, Midlands, United Kingdom
- 01142569376
4.9
Excellent
181 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Amna was really friendly and helped a…
Amna was really friendly and helped a lot with working out best deals for us
22 November 2025
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Mason was really helpful on the front…
Mason was really helpful on the front desk
22 November 2025
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Faz was Very friendly staff and…
Faz was Very friendly staff and experience
21 November 2025
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Faz the manager was amazing at customer…
Faz the manager was amazing at customer services, he helped a lot.
20 November 2025
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Hey Afagh, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John
Excellent customer service by Farhana
20 November 2025
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Wonderful, Robert. We're thrilled that you had great service from Farhana :) -Scott
Brilliant and fast service very good…
Brilliant and fast service very good agent
19 November 2025
Unprompted review
Reply from Three UK - 3Store Meadowhall II
We appreciate the 5* - We know the retail staff will be happy to see this -Maxine
Quick
Quick , easy and with a positive outcome, Kelly offered some excellent options and I settled on the one best suited for my need.
19 November 2025
Unprompted review
Reply from Three UK - 3Store Meadowhall II
We're thrilled that Kelly was able to guide you through each of your options and help you settle on the one you needed :) Thank you for a great review, Nigel -Scott
Kelly was very helpful couldn’t ask for…
Kelly was very helpful couldn’t ask for anymore more. Thank you
12 November 2025
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Thanks for this fantastic 5⭐ review, Eileen. We appreciate you taking the time to send this over! Well done Kelly 🎉 -Jade
Great service and professional support!
12 November 2025
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Hello Tendai, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Excellent customer service!
Came into the store today and Hadeeqah was the biggest help! I had a few questions about my contract, not only did she answer them all thoroughly but she also sorted my plan for me. 2 in 1! I walked away feeling very happy😁
9 November 2025
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Thanks for this amazing 5⭐ review, Shazia. We really do appreciate you taking the time to send this over! Great work Hadeeqah 🎉 -Jade
Asam went above and beyond
Asam was really helpful today. We needed help with the iMessage as it was not working. He managed to get it changed and fixed for my daughter.
9 November 2025
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Amna at Meadowhall three store was very…
Amna at Meadowhall three store was very helpful. She fixed the issue I was facing on my phone. She was very polite and helpful. I wouldn’t definitely come back to Meadowhall three
8 November 2025
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Hey.
Thanks! Your review is really appreciated. -Pete
Excellent service from Kelly and…
Excellent service from Kelly and Marcus (Meadowhall shop)
Was very patient and helpful, explained and helped me throughout the process of setting up my sim.
I would definitely recommend to existing customers and new customers.
8 November 2025
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Kelly was great
Kelly was great, really patient and tried to help despite me being an idiot.
8 November 2025
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Kelly has been fantastic really good…
Kelly has been fantastic really good and helpful
5 November 2025
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Thanks for the 5* review! We’re always working on ways to make the experience with our service better, so we appreciate your feedback. -John
Reply from Three UK - 3Store Meadowhall II
Brilliant, Resca. We're happy you're happy! :) -Scott
Great service from Tanny
Great service from Tanny. Excellent customer service and a true professional.
4 November 2025
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Superb, Bryan, we're joyed to hear that you had a great experience with Tanny. Thank you for the 5 star review :) -Scott
Superb
Superb, professional service ftom Kelly. Patiently talked me through the entire process. Veru helpful!
3 November 2025
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Thanks for this fantastic 5⭐ review, Paul. We really do appreciate you taking the time to send this over! Great work Kelly 🎉 -Jade
The support and knowledge that Joe was…
The support and knowledge that Joe was able to give me and sorted my issues
1 November 2025
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Amazing experience in store today
Amazing experience in store today. Was not pushed with any sales, I had a very friendly experience and was given advice rather than being pushed to a sale, like other retails have tried. Sam was absolutely amazing in store today!
30 September 2025
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Thanks for your feedback, Samantha, and we're delighted that your experience at the store was so positive :) We appreciate you sharing this with us! -Michael
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