I was served by Ambar who was incredibly helpful and amazingly nice. All my questions were answered and I would easily come back again knowing I would be in good hands.
Company replied
Location
Switch locationUnit L90A Merry Hill Shopping Centre, DY5 1QX Brierley Hill, South, GB
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See what reviewers are saying
Thank you so much Ash for all of your help. He managed to get me a deal because I've been a Three customer for such a long time, and he's just LOVELY!
Company replied
We had an excellent experience with Sameena. She was very helpful made it a fun experience but also very professional. We had three upgrades which were all explained and done in good time. Although Sa... See more
Company replied
The staff were fabulous. I came in with a specific plan and after chatting with Sonum and Ambar left with a much better deal and saved money as well. Really really appreciate their support and pro... See more
Company replied
Company details
About Three UK - 3Store Merry Hill
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit L90A Merry Hill Shopping Centre, DY5 1QX, Brierley Hill, South, United Kingdom
- 01384481735
4.9
Excellent
89 reviews
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Very helpful and explained everything
Very helpful and explained everything
5 November 2025
Unprompted review
Reply from Three UK - 3Store Merry Hill
That's marvelous, Pat, thank you for your lovely review :) -Scott
Sabah helped us out with our troubles…
Sabah helped us out with our troubles today and i cannot fault her. She was extremely patient with us and helped even when we were stuck on the phone for hours on end. Truly could not fault the service we have received today.
4 November 2025
Unprompted review
Reply from Three UK - 3Store Merry Hill
Thanks for this fantastic 5⭐ review, Ashleigh. We really do appreciate you taking the time to send this over! Great work Sabah 🎉 -Jade
Great customer service in store
Brilliant the assistant manager in the merry hill branch couldn't do enough to help me and I'm tlvery thankful for that
1 November 2025
Unprompted review
Reply from Three UK - 3Store Merry Hill
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Valentino was friendly and helpful
Valentino was friendly and helpful. Made the whole process easy
1 November 2025
Unprompted review
Reply from Three UK - 3Store Merry Hill
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Changing to a sim only plan
Valentino was quick, efficient, and really helpful, would recommend three to other people
1 November 2025
Unprompted review
Reply from Three UK - 3Store Merry Hill
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Reply from Three UK - 3Store Merry Hill
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Very lovely staff
Very lovely staff, Ambar and sabah helped us today. So lovely. I am very happy
31 October 2025
Unprompted review
Reply from Three UK - 3Store Merry Hill
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
She is so lovely and passionate to us
She is so lovely and passionate to us, thank you Ambar Xx
31 October 2025
Unprompted review
Reply from Three UK - 3Store Merry Hill
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Ambar was super helpful and lovely
Ambar was super helpful and lovely. Solved my query within minutes. So lovely I am happy
31 October 2025
Unprompted review
Reply from Three UK - 3Store Merry Hill
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
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