Truly amazing service from Andy, Always worry about getting new phones, it was made painless thabks to andy.
Company replied
Location
Switch location45 Bedford Way, Unit 13, The Beacon Shopping Centre, NE29 6QA North Shields, North, GB
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See what reviewers are saying
Brett was kind and friendly. He helped me with exploring the options and getting set up quick so I could have my broadband ready. He's also offered further help if needed once I am good to go and said... See more
Company replied
Fantastic service! A nice friendly man called Brett helped me out. I urgently needed some help regarding a dementia friendly phone for my Dad and had issues talking to another provider on the phone! B... See more
Company replied
Great service from Paul and Andy. Sorted out a new three honor phone and linked it to a cracking deal. Really impressed with and tied up with Vodaphone. Works well in Europe. Looking forward to get... See more
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Company details
About Three UK - 3Store North Shields
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
45 Bedford Way, Unit 13, The Beacon Shopping Centre, NE29 6QA, North Shields, North, United Kingdom
- 01912574774
4.8
Excellent
105 reviews
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Don't fall for the order not completed lie
I went to to collect an item I had ordered online, Paul the assistant manager lied and said the order had not completed so he immediately without asking me started showing me how much he could do the item for, guess what it was more than I had signed up for online. When I told him I would not be signing up with him he walked to his manager who told him to "sign me up"
He did not pull my order up or even check in the back to see if my order was there. I walked out an unhappy customer.
I rang 3 as soon as I left and told them what had happened they assured me Paul had lied to me so he could have the sale in his shop. They are currently investigating this.
So a heads up if you go to 3 in north shields, a guy with a horrendous comb over is waiting to scam you.
7 November 2025
Unprompted review
Reply from Three UK - 3Store North Shields
We're incredibly sorry to hear of the poor experience you've had in one of our stores, Jack.
We're glad to hear that our team are looking into this for you and we're assured the correct steps will now be taken.
If we can help you further with this, please do reach back out: https://bit.ly/3q3xZ0c -Jade
Give them a try, you'll be impressed.
The staff were very keen to help and very knowledgeable about the products. They gave me clear and precise instructions on what to do after. They even helped put my screen guard on, advised me about an issue I had with my Wallet software, and helped register me for Samsung products.
Honestly, they couldn't have been more helpful and I'm glad I went there!
30 September 2025
Unprompted review
Reply from Three UK - 3Store North Shields
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Reply from Three UK - 3Store North Shields
Hi.
Thanks! Your review is really appreciated. -Pete
Thanks to Rob and Harun
Thanks to Rob and Harun, really helpful and ensured old phone was copied and new phone set up. Many thanks 😊
1 November 2025
Unprompted review
Reply from Three UK - 3Store North Shields
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
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