Friendly and helpful although advised I would need to contact customer services by phone to discuss my contract as went through them . Advised I have already got roaming on my package so didn’t nee... See more
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See what reviewers are saying
Rani and Nathan have been absolutely amazing !! So patient with me and new phone ! I can't thank them enough for their help and would recommend them and 3 Orpington anytime !
Company replied
Excellent customer service and I have been with 3 for years. Today we went to renew our contracts with Three, and Nathan and Dante were very efficient and helpful so we are very happy with our experie... See more
Company replied
Mohammed's customer service was very good. He answered all my queries and resolved all the issues I had today
Company replied
Company details
About Three UK - 3Store Orpington
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
217-219 High Street, BR6 0NZ, Orpington, South, United Kingdom
- 01689825995
4.9
Excellent
101 reviews
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Really helpful
Really helpful, Lyndon demonstrated the phone, and talked me through everything, 10/10 for a job well done
23 February 2026
Unprompted review
Reply from Three UK - 3Store Orpington
Hi Perry, we’re thrilled to hear your visit was such a standout experience. Lyndon’s brilliant guidance and exceptional attention clearly made a powerful impression, and we truly appreciate you sharing this fantastic feedback 🌟🔥 -Manavata
Had a really good experience at the Three Store
Had a really good experience at the Three store in Orpington thanks to Lyndon. He was friendly, patient, and actually took the time to explain everything properly without any pressure. Made the whole process very easy and stress free. Great customer service.
1 February 2026
Unprompted review
Reply from Three UK - 3Store Orpington
Hi there! It’s brilliant to hear about your visit to our Orpington store. We’re delighted that Lyndon provided the thorough and attentive guidance needed to ensure your transition was entirely seamless. It is great to know that you felt well-informed and comfortable throughout the process. -Kishan
Nathan was Very polite
Nathan was Very polite , helped massively , explained how to do everything and wasn’t rushed at all
12 February 2026
Unprompted review
Reply from Three UK - 3Store Orpington
We’re delighted to hear how Nathan’s support left such a lasting impression. His guidance and care truly made all the difference. -Manavata
Quality service
Nathan was great, helped my family with a great deal.
6 February 2026
Unprompted review
Reply from Three UK - 3Store Orpington
David, we’re delighted Nathan could make everything simple and ensure your family got the best deal. We hope to see you again soon! 😊 -Ayesha
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. Products that meet our needs
18 January 2026
Unprompted review
Reply from Three UK - 3Store Orpington
Wow, we absolutely love hearing this, Davinia! Thank you for the fantastic 5 ⭐ review. We hope you have a wonderful day. -Afaq
Fantastic customer experience
Fantastic customer experience, Patryk helped me with every request, knowledgeable
17 January 2026
Unprompted review
Reply from Three UK - 3Store Orpington
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
3rd contract renewal!
Adam was very good. Assisted us and helped us finding our options that really works for us. Happy as well that the broadband comes with parental controls! Always grateful with the service from 3 and the customer service.
12 January 2026
Unprompted review
Reply from Three UK - 3Store Orpington
Hi Joyce, thank you for this amazing 5 ⭐ review. We’re delighted to hear that Adam was able to support you every step of the way in finding what you needed. We hope you have a wonderful day! 😊 -Prabhjeet
Outstanding Service
Patryk was absolutely outstanding. Researched & sorted out the best new deal for me. Explained each step thoroughly as we went along. So helpful & patient.
6 January 2026
Unprompted review
Reply from Three UK - 3Store Orpington
Thanks for the 5* review. We're glad to hear you've had a wonderful encounter with Patryk. I'm sure they'll be thrilled to see this -Maxine
Nathan in Orpington outlet has been…
Nathan in Orpington outlet has been very accommodating,l and helpful answering my queries. Such a good chap!👍🏼
3 January 2026
Unprompted review
Reply from Three UK - 3Store Orpington
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Adam was top quality on my recent visit…
Adam was top quality on my recent visit to the Three store in Orpington. 10/10
29 December 2025
Unprompted review
Reply from Three UK - 3Store Orpington
Daniel, that’s brilliant! We’re thrilled to hear Adam delivered an exceptional experience at our Orpington branch. Thanks a ton for this lovely 5⭐ review! -Veronica
The man who delt with me was fantastic…
The man who delt with me was fantastic really helpful went though every thing went above and beyond. Fantastic service. Nathan gets 5 and Neil was a great support as well please use thus shop x
21 December 2025
Unprompted review
Reply from Three UK - 3Store Orpington
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Merry Christmas
Nathan was an absolute star, resolved my query without any issues. Customer service over the phone needs to be more like the service in store!
20 December 2025
Unprompted review
Reply from Three UK - 3Store Orpington
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Came in to the store in Orpington high…
Came in to the store in Orpington high street at free and was welcome in made it full nice buy the lads see a man called Adam he was so helpful and polite and help set everything up top lad well recommended
19 December 2025
Unprompted review
Reply from Three UK - 3Store Orpington
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Adam was very helpful and kind thank…
Adam was very helpful and kind thank you for your help
8 December 2025
Unprompted review
Reply from Three UK - 3Store Orpington
Fantastic, we're glad that Adam gave you great support :) Thank you for your review, Andrea -Scott
Reply from Three UK - 3Store Orpington
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Very supportive and helpful staff
Nathan and his colleagues were very supportive and helpful. They helped me find the right deal that best suits my needs and is affordable and gave detailed explanations.
5 December 2025
Unprompted review
Reply from Three UK - 3Store Orpington
This is what we like to hear, Nkemjika. Thanks for the 5⭐ review! Great work Nathan and team 🎉 -Jade
Easy very professional great product…
Easy very professional great product information
21 November 2025
Unprompted review
Reply from Three UK - 3Store Orpington
We're pleased you found the experience smooth and efficient, Trevor :) -Scott
Neil and Nathan helped me out with…
Neil and Nathan helped me out with phone and alerted it out for me
16 November 2025
Unprompted review
Reply from Three UK - 3Store Orpington
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Neil and Nathan were lovely and really…
Neil and Nathan were lovely and really helpful and very professional
16 November 2025
Unprompted review
Reply from Three UK - 3Store Orpington
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Nathan and Neil
Nathan and Neil were very accommodating to my needs and helped me through every step of the process
Highly recommend my new dynamic duo
16 November 2025
Unprompted review
Reply from Three UK - 3Store Orpington
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
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