Three UK - 3Store Oxford Street East Reviews 

525
TrustScore 5 out of 5

4.9

160 Oxford St, W1D 1NF Greater London, London, GB


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Rated 5 out of 5 stars

Rodel has been incredibly helpful and patient, explaining everything in great detail and offering me the best deals. I am very grateful for his help and very happy with thr service I have received.

Company replied

Rated 5 out of 5 stars

Abraham was very helpful, & as visitors to UK made sure our phones were set up for what we needed. He was very friendly, helpful & knowledgeable, much appreciated.

Company replied

Rated 5 out of 5 stars

Xavier was great and really helpful! Very clear with all the options I had and could answer every question I had with multiple options! He really made it a calm and straight forward meeting!

Company replied

Rated 5 out of 5 stars

Daoud is absolutely amazing at the Oxford Circus there branch. He is very friendly, attentive and genuinely cares about my needs as a customer. A fantastic human being with a smile on his face and as... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Oxford Street East

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 160 Oxford St, W1D 1NF, Greater London, London, United Kingdom

  • 02073230686

4.9

Excellent

TrustScore 5 out of 5

525 reviews

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4.9

All reviews

(525)

32,474 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly and helpful

Xavier was very friendly and helpful. Quickly sorted out new plan. Great customer service.

4 September 2026
Unprompted review
Three UK - 3Store Oxford Street East logo

Reply from Three UK - 3Store Oxford Street East

Thanks a lot, Susie! It’s so exciting to see the trust you’ve placed in us. Xavier did an amazing job helping you out with her best efforts, and we hope to see you again soon! 😉 — Three Social Media Team

Rated 5 out of 5 stars

Nino was very helpful!!!

4 September 2026
Unprompted review
Three UK - 3Store Oxford Street East logo

Reply from Three UK - 3Store Oxford Street East

Hi Fernando, thank you for taking the time to share your feedback. We are thrilled to hear that Nino provided such great, reliable support and made your experience a positive one.

- Three Social Media Team

Rated 5 out of 5 stars

Review

Rodel has been incredibly helpful and patient, explaining everything in great detail and offering me the best deals. I am very grateful for his help and very happy with thr service I have received.

3 September 2026
Unprompted review
Three UK - 3Store Oxford Street East logo

Reply from Three UK - 3Store Oxford Street East

Hey Laura, we're glad to hear Rodel took the time to guide you through the available options and ensure you had all the information you needed to make the right choice. Thank you for the feedback. 😊💚
-Three Social Media Team.

Rated 5 out of 5 stars

Xavier was great and really helpful

Xavier was great and really helpful! Very clear with all the options I had and could answer every question I had with multiple options!

He really made it a calm and straight forward meeting!

2 September 2026
Unprompted review
Three UK - 3Store Oxford Street East logo

Reply from Three UK - 3Store Oxford Street East

Thanks for sharing your experience, Charlie 😊 Xavier will be delighted to know his clear guidance and attentive support left such a great impression. We appreciate your wonderful feedback 💙
Three Social Media Team

Rated 5 out of 5 stars

Nino is the best!!!

1 September 2026
Unprompted review
Three UK - 3Store Oxford Street East logo

Reply from Three UK - 3Store Oxford Street East

Hi there, thanks for the glowing 5⭐ love. We are glad to know that Nino delivered exceptional assistance and created a seamless experience for you.
-Three Social Media Team

Rated 5 out of 5 stars

Abraham was very helpful

Abraham was very helpful, & as visitors to UK made sure our phones were set up for what we needed. He was very friendly, helpful & knowledgeable, much appreciated.

1 September 2026
Unprompted review
Three UK - 3Store Oxford Street East logo

Reply from Three UK - 3Store Oxford Street East

Hi Marie, thank you for choosing to leave such positive feedback. Abraham’s expertise and welcoming manner helped prepare your phones around your needs while visiting the UK, and it’s lovely to know you valued the assistance — Three Social Media Team

Rated 5 out of 5 stars

Abraham was great

Abraham was great. Great services from him. Thank you

1 September 2026
Unprompted review
Three UK - 3Store Oxford Street East logo

Reply from Three UK - 3Store Oxford Street East

Hi Stevie, thank you for your review. It's wonderful to know Abraham made such a positive impression. We appreciate you taking the time to share your feedback and hope you have a great day. 💜

Three Social Media Team

Rated 5 out of 5 stars

Prit was amazing and really helped me…

Prit was amazing and really helped me sort out an issue that I weren’t able to solved for months over the phone! Very happy with the service

31 August 2026
Unprompted review
Three UK - 3Store Oxford Street East logo

Reply from Three UK - 3Store Oxford Street East

Hey Carlos, you've just made our day ✨ It's fantastic to hear Prit could step in and help with something that had been ongoing for so long. We're so pleased his expertise made all the difference 💙
Three Social Media Team

Rated 5 out of 5 stars

Nino was very kind and professional

Nino was very kind and professional, great advices and fast execution.

31 August 2026
Unprompted review
Three UK - 3Store Oxford Street East logo

Reply from Three UK - 3Store Oxford Street East

Hello Gabriel, we’re delighted Nino made your experience smooth and helpful. Thank you for the 5 ⭐ review. - Three Social Media Team

Rated 5 out of 5 stars

Prit was extremely thorough

Prit was extremely thorough, clear and patient; explained options, benefits, price and matched with my life style

28 August 2026
Unprompted review
Three UK - 3Store Oxford Street East logo

Reply from Three UK - 3Store Oxford Street East

Hi Noel, we're so pleased Prit's knowledge and care helped you feel confident in your decision 😊
– Three Social Media Team

Rated 5 out of 5 stars

that’s a amazing people who work here

that’s a amazing people who work here, nino is amazing!!!

28 August 2026
Unprompted review
Three UK - 3Store Oxford Street East logo

Reply from Three UK - 3Store Oxford Street East

Hey Maria, that’s wonderful! We’re happy that Nino and the team were able to provide such excellent support. Thank you for sharing this amazing 5 star review!-Three Social Media Team

Rated 5 out of 5 stars

Abraham helped us out and was very…

Abraham helped us out and was very sweet and guided us with the entire process.

26 August 2026
Unprompted review
Three UK - 3Store Oxford Street East logo

Reply from Three UK - 3Store Oxford Street East

That's brilliant, Elysian 🌟 Abraham's kind approach and steady guidance clearly made the whole experience a positive one 💫

- Three Social Media Team

Rated 5 out of 5 stars

Abraham was a great help and the entire…

Abraham was a great help and the entire prosses was quite smooth.

26 August 2026
Unprompted review
Three UK - 3Store Oxford Street East logo

Reply from Three UK - 3Store Oxford Street East

Hi Sara, many thanks for your feedback. We're glad Abraham was able to guide you through the process and provide a positive experience. Hearing that everything went seamlessly is exactly what we aim for.
– Three Social Media Team

Rated 5 out of 5 stars

Top service from Zisan

25 August 2026
Unprompted review
Three UK - 3Store Oxford Street East logo

Reply from Three UK - 3Store Oxford Street East

Love the energy and feedback, Betty! Zisan is truly our champ. See you soon! 😉 - Three Social Media Team

Rated 5 out of 5 stars

Amazing

Everything went quick and easy

25 August 2026
Unprompted review
Three UK - 3Store Oxford Street East logo

Reply from Three UK - 3Store Oxford Street East

Woohoo 🎉 Ksesha, we're thrilled everything fell into place so effortlessly and left such a positive impression 🌟

- Three Social Media Team

Rated 5 out of 5 stars

Very professional and efficient

Very professional and efficient

25 August 2026
Unprompted review
Three UK - 3Store Oxford Street East logo

Reply from Three UK - 3Store Oxford Street East

Hi Jeane, thank you for the positive note. We’re happy everything was completed promptly and with care. — Three Social Media Team

Rated 5 out of 5 stars

Very professional and efficient

Very professional and efficient

25 August 2026
Unprompted review
Three UK - 3Store Oxford Street East logo

Reply from Three UK - 3Store Oxford Street East

Hello Chenille, we’re happy to hear that you had a great experience with us. Thank you so much for the 5⭐ review!
- Three Social Media Team

Rated 5 out of 5 stars

Amazing service from Xavier

Xavier was very very friendly and amazing, honestly had a very good experince he was helpful and answered all my questions. I had a bad experience with customer service on the phone and he most definitely made up for that!

24 August 2026
Unprompted review
Three UK - 3Store Oxford Street East logo

Reply from Three UK - 3Store Oxford Street East

Hi Otis, thank you for sharing your experience. Xavier’s dedication in guiding you through your queries helped create a refreshing change, and we’re pleased to know your interaction left you feeling valued. — Three Social Media Team

Rated 5 out of 5 stars

Abraham helped me a lot and I got my uk…

Abraham helped me a lot and I got my uk number straight away!

24 August 2026
Unprompted review
Three UK - 3Store Oxford Street East logo

Reply from Three UK - 3Store Oxford Street East

Hey Vicky, thanks for the fantastic 5⭐ review. We’re delighted Abraham provided such a smooth and helpful experience. -Three Social Media Team

Rated 5 out of 5 stars

Good experience

Very nice of Nino

24 August 2026
Unprompted review
Three UK - 3Store Oxford Street East logo

Reply from Three UK - 3Store Oxford Street East

Oh wow, Jiarou! That’s what we call fantastic service. We truly appreciate you sharing this with us! ☺️ - Three Social Media Team

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