I was served by Sam in your Plymouth Store today and I must say he was absolutely incredible from the start. Did everything I asked, got me an excellent price, great sense of humour - also worth not... See more
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Jake was beyond helpful nothing was too much trouble. He made the whole experience simple and easy Jake took the time to find me the right plan to suit my needs . Explaining all the technical lingo... See more
Company replied
Josh was really helpful and kind. He helped me and my group when we first came here, we havent got any good credit score just our contract from nhs and he managed to give us a good deal. And now after... See more
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Sam was incredible ! We saved money, got new plans, closed down an account we couldn’t access . Brilliant 5 star service with Sam who went through everything with total respect for our “elderly” appro... See more
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Company details
About Three UK - 3Store Plymouth
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 29, Drakes Circus, PL1 1EA, Plymouth, South, United Kingdom
- 01752664058
4.8
Excellent
108 reviews
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It was very quick and easy thank you to…
It was very quick and easy thank you to Jessica who helped us through…….very satisfied 😊
16 October 2026
Unprompted review
Reply from Three UK - 3Store Plymouth
We greatly appreciate the wonderful review, Faiza! Huge thanks to Jessica for providing such a seamless and pleasant experience from start to finish. – Three Social Media Team
All experience was straight to the…
All experience was straight to the point. David was very professional and helped me with all my enquiries.
5 October 2026
Unprompted review
Reply from Three UK - 3Store Plymouth
Hi there, thank you for your review. We're delighted to hear David provided professional support and helped you with everything you needed in a clear and straightforward way.— Three Social Media Team
I was served by Sam in your Plymouth…
I was served by Sam in your Plymouth Store today and I must say he was absolutely incredible from the start. Did everything I asked, got me an excellent price, great sense of humour - also worth noting his colleague Jordan handled an extremely irate customer within earshot with total professionalism.
Have nothing but respect for this store and the people in it!
24 September 2026
Unprompted review
Reply from Three UK - 3Store Plymouth
Hey, Adrian! 🎊 Great to hear. Hats off to Sam for making the experience epic. Your feedback means a lot to us! - Three Social Media Team
Come in to change contract from gigaff…
Come in to change contract from gigaff Jordan made the transfer east and simple
14 September 2026
Unprompted review
Reply from Three UK - 3Store Plymouth
Thank you for the fantastic review, Chris! ⭐ Great to hear Jordan provided such a smooth and simple experience. Thanks for choosing Three! — Three Social Media Team
Madeleine was very friendly
Madeleine was very friendly, knowledgeable and helpful when dealing with me. very happy with the service i received!
13 September 2026
Unprompted review
Reply from Three UK - 3Store Plymouth
Hi Maisie, thanks for your brilliant review. We're delighted to hear that Madeleine provided skilled assistance with a warm and friendly approach, ensuring a positive experience for you from start to finish.
– Three Social Media Team
Jordan made our purchase of three…
Jordan made our purchase of three products very easy with in depth explanation of the purchase while ensuring our full understanding of the equipment of. the equipment provided he is a true credit to the three brand.
12 September 2026
Unprompted review
Reply from Three UK - 3Store Plymouth
Hi John, thank you for your lovely feedback. We're delighted to hear that Jordan provided top tier assistance by making your purchase easy and ensuring you felt well informed throughout, creating a straightforward and hassle free experience for you.
– Three Social Media Team
Came in with a few issies with my phone…
Came in with a few issies with my phone amd the guys in store thag helped me were amazing.
11 September 2026
Unprompted review
Reply from Three UK - 3Store Plymouth
That's brilliant 🌟 John, We're delighted the team could step in with spot-on support for your phone and turn things around so smoothly ✨
- - Three Social Media Team
Visted the store with a issue jordan…
Visted the store with a issue jordan was quick to resolve the issue with much respect and even offered me a glass of water
10 September 2026
Unprompted review
Reply from Three UK - 3Store Plymouth
Hi Keith. Thank you for your fantastic feedback! We're so pleased that our team member was able to quickly resolve your issue with such respect and even offered a refreshing drink. We appreciate you sharing your positive experience!
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
I was served by Sam in store at…
I was served by Sam in store at Plymouth drake circus on Sunday 6th September, Sam was friendly and he also provided me , with all the relevant information I needed about my new phone and service.
6 September 2026
Unprompted review
Reply from Three UK - 3Store Plymouth
Hi Nicole, it’s lovely to know Sam made your visit a positive one and gave you clear guidance on your new phone and service. We’re pleased you left with the information you needed to feel confident in your choices — Three Social Media Team
Best Team
Josh was really helpful and kind. He helped me and my group when we first came here, we havent got any good credit score just our contract from nhs and he managed to give us a good deal. And now after 4 years, he’s still here, remembering me as a client and providing help on getting new plans. He was so nice and its good to feel you are valued loyal customer. There is no other place where you can get the best deals.
8 September 2026
Unprompted review
Reply from Three UK - 3Store Plymouth
Hi Erine! 🌟
Thank you so much for sharing this, it’s wonderful to hear how Josh made your visit feel effortless and genuinely welcoming. Great service like that stays with you, and he'll be thrilled to know his care and clarity made such a difference. Your kind words shine just as brightly ✨ We appreciate you taking the time to share your experience in details, and we hope each help feels easy and enjoyable! 💛 - Three Social Media
Jake was beyond helpful nothing was too…
Jake was beyond helpful nothing was too much trouble. He made the whole experience simple and easy Jake took the time to find me the right plan to suit my needs . Explaining all the technical lingo in to plan English . So I could understand fully what I was buying . Explaining all the terms and conditions fully leaving me with no questions to ask . Completely putting me at easy with my purchase.
4 August 2026
Unprompted review
Reply from Three UK - 3Store Plymouth
Hey Neil, we're glad to hear Jake took the time to understand your needs and help you find an option that was right for you. It's great to know he made everything easy to follow and ensured you felt confident in your decision. Thank you for the feedback. 😊💚
-Three Social Media team.
Reply from Three UK - 3Store Plymouth
Hi Adam, thank you for your review. It's wonderful to know Jake was able to get everything back on track for you. We appreciate your feedback. 💜
Three Social Media Team
Reply from Three UK - 3Store Plymouth
Hi there, this is incredibly nice to read! 🥰 Knowing that Jake made such a positive difference for you is the best reward. ✨ – Three Social Media Team
Great customer service from Jake…
Great customer service from Jake -discovery
14 August 2026
Unprompted review
Reply from Three UK - 3Store Plymouth
Hi Romiell, thanks for taking the time to leave a review. We're delighted to hear Jake at Discovery made such a positive impression and ensured you had a great experience in store.— Three Social Media Team
I had an issue with closing my late…
I had an issue with closing my late husband’s account and went in to the store for assistance they where very understanding and helpful with my situation Dave and Ollie managed to hep find the account and and assisted me to there best ability to get the issue resolved
5 September 2026
Unprompted review
Reply from Three UK - 3Store Plymouth
Hi Janna, thanks for the amazing feedback. We are delighted to hear that Dave and Ollie at the store provided outstanding assistance, helping you find the account and get all your concerns resolved, creating a smooth and hassle free experience for you.
-Three Social Media Team
Great support in the Plymouth store…
Great support in the Plymouth store today by Ollie the manager, he is a credit to the company!
5 September 2026
Unprompted review
Reply from Three UK - 3Store Plymouth
Hi Wayne, it's great to hear your visit to our Plymouth store went so well. We're pleased Ollie helped create such a memorable experience. 💜
Three Social Media Team
Josh has been amazing with his…
Josh has been amazing with his technical knowledge and his professionalism throughout our experience. I would recommend him to anyone who is looking for a new phone or sim. He’s a top lad
29 August 2026
Unprompted review
Reply from Three UK - 3Store Plymouth
Thank you for your kind words, Derek! We’re thrilled to hear that Josh made such a positive impression. 🌟 — Three Social Media Team
Jordon (Plymouth store) was incredibly…
Jordon (Plymouth store) was incredibly helpful and met all my needs. Exemplary service
25 August 2026
Unprompted review
Reply from Three UK - 3Store Plymouth
Hi Jenny, we truly appreciate your kind words; dedicated guidance and complete resolution from Jordan always make for a stellar outcome. — Three Social Media Team
Sam at the mall store made our visit…
Sam at the mall store made our visit easy and straightforward. Very friendly and knowledgeable and answered all our questions happily. Purchased two new phones. Great customer service 🌟
23 August 2026
Unprompted review
Reply from Three UK - 3Store Plymouth
Hi Wright, it’s lovely to hear Sam at the mall store made everything easy during your visit. We’re really glad you had such a smooth experience picking up your new phones.
— Three Social Media Team
Sam sorted my contract
Sam sorted my contract. Was quick, easy, and affordable
1 August 2026
Unprompted review
Reply from Three UK - 3Store Plymouth
Wow Fabian, it’s fantastic to hear Sam made the process smooth and cost effective. Thank you for sharing your feedback. 🙌 — Three Social Media Team
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