Jake was beyond helpful nothing was too much trouble. He made the whole experience simple and easy Jake took the time to find me the right plan to suit my needs . Explaining all the technical lingo... See more
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Josh has been amazing with his technical knowledge and his professionalism throughout our experience. I would recommend him to anyone who is looking for a new phone or sim. He’s a top lad
Company replied
Sam at the mall store made our visit easy and straightforward. Very friendly and knowledgeable and answered all our questions happily. Purchased two new phones. Great customer service 🌟
Company replied
Sam was incredible ! We saved money, got new plans, closed down an account we couldn’t access . Brilliant 5 star service with Sam who went through everything with total respect for our “elderly” appro... See more
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Company details
About Three UK - 3Store Plymouth
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company

- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 29, Drakes Circus, PL1 1EA, Plymouth, South, United Kingdom
- 01752664058
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Kieran was very helpful in store helped…
Kieran was very helpful in store helped us with a great offer and with the set up too

Reply from Three UK - 3Store Plymouth
Google Pixel 10 Pro XL purchase + store assistance!
Hello, I visited the Three Store in Plymouth today. I had fallen and destroyed my previous phone leaving me without contacts and necessary applications used for my work.
Upon entering the store I was greeted by two members of staff that were welcoming and more than happy to help me out.
I needed to purchase a new phone and being slightly illiterate with technology needed some assistance with the SIM and restoration of previous stored photos / applications. I spoke to a member of staff called Dave who was well spoken, reassuring and more than happy to help. This instantly put my mind at ease.
We discussed the previous device that I had been using (Google Pixel 6) and what would be the best upgrade for my needs. Dave helped me to find the best device, along with a fantastic offer for trading in my old phone at the same time, not only allowing me to be setup and ready with my new device quickly to allow me to continue with work, but also helped me by saving money on the traded in handset.
Dave walked me through what to do, and assisted me with transfer of my old SIM that had all of my previous contact data. When trying to log in to my google account on the new Google Pixel 10 Pro XL, there was an issue with me not knowing my password. Dave sat, helped me to work through this and eventually I have been able to access everything that I needed on my device. I felt that Dave went above and beyond his job today, making sure that I as the customer was helped, got what I needed and went away confident with my purchase.
I would 100% reccomend this store. Dave who was friendly, well spoken and knowledgeable member of staff from the get go really helped me to get everything sorted with ease. Thank you so much for your help.

Reply from Three UK - 3Store Plymouth

Reply from Three UK - 3Store Plymouth
Kieran was good and easy to understand

Reply from Three UK - 3Store Plymouth
We had Dave in drake circus help me and…
We had Dave in drake circus help me and my friend out and I’ve never met a better employee!! He was friendly helpful easy to understand and don’t use any complicated words or try and rope us into stuff we didn’t need. He was clear precise and was very happy to help us and understand what we needed. 100/10 need more people like Dave!

Reply from Three UK - 3Store Plymouth
Thanks to Kieran giving me a very good…
Thanks to Kieran giving me a very good offer. Save me a lot of hustle thank you very much.

Reply from Three UK - 3Store Plymouth
Came in with an issue that a differrnt…
Came in with an issue that a differrnt supplier would not fix, kieran fixed this issue and got me a great deal with threr

Reply from Three UK - 3Store Plymouth
Excellent service. Excellent deal
Dave was extremely helpful and worked with my Wife and I to get us two brilliant, fit for purpose, deals.
Thank you, Dave.

Reply from Three UK - 3Store Plymouth
Really simple and easy to transact and…
Really simple and easy to transact and keep my number. Broadband services are great too.

Reply from Three UK - 3Store Plymouth

Reply from Three UK - 3Store Plymouth
Quickly fixed…
Sam at Plymouth shop quickly easily sorted a glitch for me. Thank you.
David Hickman

Reply from Three UK - 3Store Plymouth
Great experience
Great experience! Joshe was amazing very helpful and patient with us. Explained everything and was happy to answer all our questions. I highly recommend this branch. Thank you Joshe.

Reply from Three UK - 3Store Plymouth
Top notch service as ever
Top notch service as ever. Always looking after me and good to see a safe place for an older generation to get support

Reply from Three UK - 3Store Plymouth
Keiran was super helpful
Keiran in Plymouth was super helpful! Found us the best deals and didn't make us feel rushed at all. Went above and beyond. Very happy with the new phones.

Reply from Three UK - 3Store Plymouth
I visited the Plymouth drakes circus…
I visited the Plymouth drakes circus store on numerous occasions to sort out a Internet and sims contract for me and my children, Jordan who we saw every time was extremely helpful in sorting everything out for me, Can't thank him enough 🌟🌟🌟🌟🌟

Reply from Three UK - 3Store Plymouth
David Hewitt was amazing after I was…
David Hewitt was amazing after I was let down by ee I pop into 3 and he sort it out and if there was more people like him you would never get any complaints

Reply from Three UK - 3Store Plymouth
Best decision to go to Three …
Thank you to Jess who was very kind in helping set up my new phone from scratch. As someone who's older. I haven't a clue. Visiting my network I was shocked at the lack of services and going into Three in the mall was the best decision I've made. Jess helped put my mind at ease and was extremely patient and helpful. I've now switched over and will recommend my friends to do the same.

Reply from Three UK - 3Store Plymouth
Jennifer was very welcoming and took…
Jennifer was very welcoming and took alot of trouble to listen and give very helpful advice.

Reply from Three UK - 3Store Plymouth
Quick and easy
Quick and easy to sort my contract out. The guy in the store (Plymouth) ensured I got a good deal and saved me having to move contracts. I have been with three for ages and signal is always decent, but good to see the support is good too.

Reply from Three UK - 3Store Plymouth
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