Gary and Matthew were very pleasant ,helpful and knowledgeable. I had rung technical support at 3 with no sense made rung your Pontypridd store advised to bring new router down . Gary sorted it out in... See more
Company replied
Location
Switch location89 Taff Street, Pontypridd, Mid Glamorgan, CF37 4SL Pontypridd, South, GB
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I received a full special customer service from Joanna. She prompt to details, a good listener and ready to meet or satisfy my need as a customer. She is also highly convincing.
Company replied
Absolute great experience from Mathew today. Phones sorted and explained the mess i had. Cant thank you enough.
Company replied
Having purchased a new phone from the 3 shop in Pontypridd. I needed some help in transferring my old phone to the new one and Connar kindly did the whole procedure for me. He was extremely helpful an... See more
Company replied
Company details
About Three UK - 3Store Pontypridd
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
89 Taff Street, Pontypridd, Mid Glamorgan, CF37 4SL, Pontypridd, South, United Kingdom
- 01443402223
4.8
Excellent
104 reviews
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Fab customer service went above and…
Fab customer service went above and beyond will be coming back every time and ask for Mathew and Tom. So happy with our deal
24 October 2025
Unprompted review
Reply from Three UK - 3Store Pontypridd
Thanks for the fantastic 5⭐ review, Laura. We really do love to hear this! Well done Mathew and Tom 🎉 -Jade
Joanna and Matthew were sensational and…
Joanna and Matthew were sensational and really helpful and fantastic.
23 October 2025
Unprompted review
Reply from Three UK - 3Store Pontypridd
Awesome stuff, Heidi. Have a wonderful day -Maxine
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