Three UK - 3Store Rushden Lakes Reviews 

125
TrustScore 5 out of 5

4.9

Unit GS08 Rushden Lakes, NN10 6FH Rushden, Midlands, GB


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Rated 5 out of 5 stars

I have been a loyal customer for years and visited the Rushden Lakes store for the first time today. Minah served me. Even though she is a trainee, she gave me excellent service and guidance in... See more

Company replied

Rated 5 out of 5 stars

Emilia was extremely helpful, she didn't try to sell us the most expensive phone and was happy to work within our budget. She spent time looking for the best options and was extremely patient with whi... See more

Company replied

Rated 5 out of 5 stars

Emilia was extremely helpful and helped sort out my new contract, Thankyou so much she is a credit to your company

Company replied

Rated 5 out of 5 stars

Buying a new mobile phone from the Three Store at Rushden Lakes shopping Centre,was a pleasure.The helpfulness of the instore staff was brilliant.Being of the Elder age group,technology can be a bit d... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Rushden Lakes

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit GS08 Rushden Lakes, NN10 6FH, Rushden, Midlands, United Kingdom

  • 01933311432

4.9

Excellent

TrustScore 5 out of 5

125 reviews

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4.9

All reviews

(125)

32,168 reviews in the last 12 months

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Rated 5 out of 5 stars

Rebecca the phone wiz! (Rushden lakes)

Rebecca sorted out my phone contract and a few niggles I’ve been having with my phone.
She was fantastic! Very patient with us and made sure we were comfortable with everything that was being put forward to us. Very happy with how it went and my mind is now at ease! Thank you Rebecca for making everything so easy and straightforward ❤️

25 February 2026
Unprompted review
Three UK - 3Store Rushden Lakes logo

Reply from Three UK - 3Store Rushden Lakes

That's fantastic, Luke. It's lovely to hear that Rebecca could smooth things out for you and get you connected again :) Thank you for leaving a great review -Scott

Rated 5 out of 5 stars

Informative

Informative
Helpful
Good customer service

25 February 2026
Unprompted review
Three UK - 3Store Rushden Lakes logo

Reply from Three UK - 3Store Rushden Lakes

Hi Victoria, that’s exactly what we love to hear from our customers, thank you so much! 😊😇 -Ayesha

Rated 5 out of 5 stars

Was served by James who was lovely…

Was served by James who was lovely helpful and down to earth. Highly recommend

18 February 2026
Unprompted review
Three UK - 3Store Rushden Lakes logo

Reply from Three UK - 3Store Rushden Lakes

Thank you so much for your lovely feedback, Antonella! 😊 We’re thrilled James made such a great impression on you. 🌟 -Veronica

Rated 5 out of 5 stars

Really helpful and nice

Really helpful and nice

11 February 2026
Unprompted review
Three UK - 3Store Rushden Lakes logo

Reply from Three UK - 3Store Rushden Lakes

Thank you for your review, Aleksandra! We’re happy to know you had a wonderful experience. -Neha

Rated 5 out of 5 stars

James was SO helpful

James was really knowledgable! Feel thrilled about having my new interest and phone so cheap! Also taking it away straight away was great!!!

10 February 2026
Unprompted review
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Reply from Three UK - 3Store Rushden Lakes

Hi Stephanie. Great to know James supported you so well and helped you walk away with something you’re excited about. Thanks for sharing your experience. -Manavata

Rated 5 out of 5 stars

James was so helpful a number of times

James was so helpful a number of times. very friendly and informative. couldn't have asked for anyone more supportive.

10 February 2026
Unprompted review
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Reply from Three UK - 3Store Rushden Lakes

Thank you for sharing your experience, Carly! 🌟 It’s fantastic to know James’ supportive nature and clear communication made your experience easier. 🙌 -Veronica

Rated 5 out of 5 stars

Emilia was very helpful and friendly

Emilia was very helpful and friendly, helping my son with a new contract 🙂

10 February 2026
Unprompted review
Three UK - 3Store Rushden Lakes logo

Reply from Three UK - 3Store Rushden Lakes

Hi Clare. It’s wonderful to hear that Emilia supported your son so kindly and made the whole process clear and effortless. We truly appreciate you sharing your experience. -Manavata

Rated 5 out of 5 stars

Emilea was extremely helpful and professional

Emilea was extremely helpful and patient especially when moving data from my old to new phone

10 February 2026
Unprompted review
Three UK - 3Store Rushden Lakes logo

Reply from Three UK - 3Store Rushden Lakes

Thank you, Dave! We’re delighted to hear how smoothly Emilea guided you through the phone transition. Your recognition of her patience and support means so much. -Suhaas

Rated 5 out of 5 stars

She was great fa tantastic thankou very…

She was great fa tantastic thankou very much for discovery session Emilia.

5 February 2026
Unprompted review
Three UK - 3Store Rushden Lakes logo

Reply from Three UK - 3Store Rushden Lakes

We’re so glad Emilia brightened your day with her outstanding help, Margaret! 🌟 We look forward to welcoming you back soon! ☺️ -Kashish

Rated 5 out of 5 stars

Brilliant and was very helpfull

5 February 2026
Unprompted review
Three UK - 3Store Rushden Lakes logo

Reply from Three UK - 3Store Rushden Lakes

Hi Conan, your feedback is a wonderful highlight for us. We’re really glad to know you’re happy with our service. Thank you for sharing such a great review. -Manavata

Rated 5 out of 5 stars

Great customer service

Josh understood my requirements and was able to complete a deal I was happy with. He fully explained everything and made sure I understood it all.

3 February 2026
Unprompted review
Three UK - 3Store Rushden Lakes logo

Reply from Three UK - 3Store Rushden Lakes

That’s fantastic. Josh’s support ensured everything was handled with care, and his attentive nature reflects strong values while leaving a positive mark. Have a wonderful day 😊 -Manavata

Rated 5 out of 5 stars

Amazing service provided

Amazing service provided. James sorted all our issues out being kind and competent.

31 January 2026
Unprompted review
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Reply from Three UK - 3Store Rushden Lakes

That’s fantastic, Federica! It feels wonderful to know James was able to sort everything and make the experience smooth. Thank you for taking the time to leave an incredible review! -Neha

Rated 5 out of 5 stars

Very helpful and informative

Very helpful and informative, will definitely recommend to friends and colleagues

31 January 2026
Unprompted review
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Reply from Three UK - 3Store Rushden Lakes

Mark, you've made us smile! 😊 Thank you for the amazing review. Wishing you a fantastic day! -Neha

Rated 5 out of 5 stars

Confident and professional Emilia…

Confident and professional Emilia sorted my problems and gave me good advice

26 January 2026
Unprompted review
Three UK - 3Store Rushden Lakes logo

Reply from Three UK - 3Store Rushden Lakes

Thank you for sharing your experience, Iryna. We’re so glad Emilia was able to support you effectively. Wishing you a fantastic day. ✨ -Prabhjeet

Rated 5 out of 5 stars

Was very helpful in setting up our new…

Was very helpful in setting up our new phone.

24 January 2026
Unprompted review
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Reply from Three UK - 3Store Rushden Lakes

Hey Ruth, that’s so heartwarming! 💖 We’re overjoyed you marked your happiness with a glowing 5 ⭐ -Ashifa

Rated 5 out of 5 stars

Emilia was very patient and explained…

Emilia was very patient and explained everything very well

21 January 2026
Unprompted review
Three UK - 3Store Rushden Lakes logo

Reply from Three UK - 3Store Rushden Lakes

YAY 🎉 Jim, we love hearing this 🌟 We're delighted to hear Emilia ensured everything went seamlessly. Enjoy the rest of your day 😊 -Arvind

Rated 5 out of 5 stars

great experience very understanding…

great experience very understanding with what i wanted thank you i’ll love my new iPhone sorry for taking up so much of you time 😂i’m very picky thanks.

19 January 2026
Unprompted review
Three UK - 3Store Rushden Lakes logo

Reply from Three UK - 3Store Rushden Lakes

Thanks so much, Tyler! 🎉 We’re so happy we could help you get exactly what you wanted. Enjoy your new iPhone, it’s going to be awesome! ♥️ -Kashish

Rated 5 out of 5 stars

Quick and efficient service

I was able to collect the hub straight away which ideal as I needed Internet straight away. Emilia was very helpful and efficient in processing my order.

19 January 2026
Unprompted review
Three UK - 3Store Rushden Lakes logo

Reply from Three UK - 3Store Rushden Lakes

Mark, thank you for your feedback! We’re delighted Emilia could support you and make everything straightforward 😊 -Suhaas

Rated 5 out of 5 stars

Amber has been amazing today

Amber has been amazing today. So helpful found us the best deal possible and was super patient. Furthermore , josh was super helpful around information on iPhones, great knowledge and great customer service from both!
Thank you

18 January 2026
Unprompted review
Three UK - 3Store Rushden Lakes logo

Reply from Three UK - 3Store Rushden Lakes

Your phenomenal 5 ⭐ review, Chanelle, has filled us with joy! We're thrilled that Amber and Josh delivered an exceptional experience and ensured you received a fantastic deal. We're always happy to help. -Afaq

Rated 5 out of 5 stars

All organised quick and easy

All organised quick and easy

17 January 2026
Unprompted review
Three UK - 3Store Rushden Lakes logo

Reply from Three UK - 3Store Rushden Lakes

Hey.

That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete

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