Fabulous customer service from chris in the scunthorpe branch. Called in with wifi problem, which he sorted out in no time, looked into my account and managed to half both phone contracts and the Inte... See more
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Brilliant customer service! I originally went into the Scunthorpe store to upgrade my airtime plan but once getting back home and having a think about it, I decided to go back and get a new phone.... See more
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Just got my new phone and I just wanted to say a big thank you to Chris for all his help throughout the process. He made everything really straightforward, answered all my questions quickly, and w... See more
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Scunthorpe team are always so helpful I have been a customer for many many years. Always saving me money, always happy to help nothing is too much trouble. Prefer going into store to see someone face... See more
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Company details
About Three UK - 3Store Scunthorpe
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
76 High Street, DN15 6SD, Scunthorpe, Midlands, United Kingdom
- 01724851313
4.9
Excellent
144 reviews
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Keenan explained everything clearly and…
Keenan explained everything clearly and was very personable.
13 July 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Hi Kimphai, thanks for sharing your experience. It’s great to hear Keenan provided clear guidance and created a friendly interaction.
Three Social Media Team
Jade was great very helpful
Jade was great very helpful, would reccomend
7 July 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Hey Susan, that’s brilliant! 🎉 We’re so glad Jade made everything go smoothly for you. Your recommendation means a lot to us.-Three Social Media Team
Fabulous customer service from chris in…
Fabulous customer service from chris in the scunthorpe branch. Called in with wifi problem, which he sorted out in no time, looked into my account and managed to half both phone contracts and the Internet.
5 July 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Hey there! Thank you so much for ⭐⭐⭐⭐⭐ review about Chris! Hope you have a wonderful day 🙂 — Three Social Media Team
KEENAN was very helpful.
2 July 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Hi Heather 💛
So lovely to hear Keenan made things easy for you.
Thanks for sharing this little moment of kindness 😊
— Three Social Media Team
Reply from Three UK - 3Store Scunthorpe
Love this, Daz! This is exactly what we strive for, making you feel valued and happy. Wishing you an amazing day ahead! ☺️ — Three Social Media Team
Shopped at 3 mobile for many years…
Shopped at 3 mobile for many years first class service
28 June 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Love this energy 🎉 John, we're proud to have provided top-tier and stellar service throughout your loyal years 🌟
- Three Social Media Team
Ellie was very knowledgeable and…
Ellie was very knowledgeable and welcoming. Helped me decided what new phone to get for my needs and helped get it set it. Very good service
26 June 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Thank you, Peter. It’s great to hear your visit felt friendly and informative, and that Ellie helped you choose and set up the right device for you. - Three Social Media Team
Scunthorpe 3 store excellent service
We went to check our data allowance in the 3 shop in Scunthorpe. We were fortunate to be served by Keenan, he was extremely knowledgeable very patient young man (we are of an age where technology is a complete mystery to us) however Keenan was not daunted by the challenge, he went through all the options and giving us solutions to problems, we ended up buying a tablet with keyboard and other accessories. There was absolutely no pressure to purchase anything however his knowledge of the products and his patient explanation he gave us a cost effective and more practical way that met all our requirements. We would alway rather deal with a people than a Web site or a call centre, the Scunthorpe 3 shop is well run with friendly knowledgeable staff and it was a pleasure to be served by Keenan. From start to finish we made to feel valued customers and Keenan was exceptional and a credit to the company
22 June 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Hi there 😊.
Keenan sounds absolutely wonderful and it’s lovely to hear how his patience and clear advice made everything easy and stress free. Feedback like this shows how much care the Scunthorpe team puts into every visit and it’s great to know you felt valued from start to finish. -Kashish
Advisor was lovely
Advisor was lovely, keeran i think his name was explained everything clearly and properly.
22 June 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Hi Alfie, it is wonderful to hear that Keeran explained everything clearly and properly for you. We really appreciate you sharing this fantastic experience with us! -Kishan
Ellie and keenan helped me pick a phone…
Ellie and keenan helped me pick a phone that suited my needs and transfer all my things over. Very happy with the service
18 June 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
That’s impressive 🎯 Tom, we're delighted that Ellie and Keenan provided such expert guidance to find the right phone and transfer your data seamlessly. Wishing you plenty of smiles ahead 😊 -Arvind
Reply from Three UK - 3Store Scunthorpe
Boom 💥 Dorcas, we are glad our team offered expert support to ensure everything was sorted ✨ -Arvind
Excellent service from Ellie and Jade
Excellent service from Ellie and Jade, helped me sort my phone out
17 June 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Love hearing this, Brian 😊 We’re so pleased Ellie and Jade helped you sort your phone. Wishing you plenty of joy with your device ✨ -Neha
Reply from Three UK - 3Store Scunthorpe
Hello Karen! Thank you for sharing your feedback. It is wonderful to hear that Jade provided such brilliant support and possessed superb expertise during your interaction. -Kishan
Great!
Chris was very friendly and helpful with our enquiry. Great customer service.
10 June 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Hi Jamie-Leigh, nice to know Chris provided clear assistance and created a welcoming experience. -Suhaas
Would recommend 5 star
Would recommend 5 star , helped with my issue with my phone , and got me a better deal. Thanks to Chris and jade .
10 June 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Hi Becky, thanks for the fantastic 5⭐ rating. We’re glad to hear the team helped resolve the issue with your phone and found you an improved offer. Your feedback means a lot to us. -Ayesha
Jade dealt with everything promptly and…
Jade dealt with everything promptly and efficiently.
7 June 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Hi David, thank you for sharing your experience. We are glad to hear that Jade looked after your request in such a swift and organized manner. -Kishan
Chris was excellent and really
Chris was excellent and really
Looked after myself and parents really well
6 June 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
That’s impressive, Nick 🎯 Delighted to hear Chris shared his top-tier care and stellar focus to support you and your loved ones. Wishing you all lovely moments ahead 🌟 -Arvind
Reply from Three UK - 3Store Scunthorpe
Hi, there. We're so happy to know that you had a great experience with us. Thank you for taking the time to share this lovely feedback. ☺️ -Prabhjeet
Chris at the scunthorpe depot
Chris at the scunthorpe depot, was very helpful and good at the job
4 June 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Woohoo 🎉 Brendan, we’re delighted that Chris at our Scunthorpe store provided top-tier care and expert skill. Wishing you a fantastic day ahead 😊 -Arvind
Brilliant service – massive thanks to Chris!
Just got my new phone and I just wanted to say a big thank you to Chris for all his help throughout the process. He made everything really straightforward, answered all my questions quickly, and was easy to deal with.
It’s rare you get that level of service these days, so it’s really appreciated. Everything was smooth and I’m really happy with the new phone.
Top service – would definitely recommend 👍
30 May 2026
Unprompted review
Reply from Three UK - 3Store Scunthorpe
Hey Ross, thanks for sharing your lovely experience! 🎯 We're delighted that Chris provided such stellar guidance and answered your queries so promptly to keep the entire process effortless. Knowing his top-tier care stood out to earn your recommendation is fantastic, and we hope you enjoy your new phone. -Arvind
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