We went just to collect a broadband that we order online but Sam was really nice asking in detail what we were looking for, he give us better options for our needs and help us getting better deals eve... See more
Company replied
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We went just to collect a broadband that we order online but Sam was really nice asking in detail what we were looking for, he give us better options for our needs and help us getting better deals eve... See more
Company replied
Good service
Company replied
I visited Three at Shrewsbury after having my phone stolen. The store was clean and tidy and the staff were welcoming, friendly and professional. During a difficult and stressful time Jak and Millie w... See more
Company replied
Came in to store looking for a solution to my damaged phone. Spoke with Millie who began giving me options for insurance claim or upgrade, hiding no information. Very happy customer, leaving with a ne... See more
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

41-42 Pride Hill, SY1 1DN, Shrewsbury, Midlands, United Kingdom
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I Got a new contract for a phone and SIM, Honor 400 Pro and wanted to copy my current number over and Sam helped in store get all the info and explained how to get it from my current phone SIM to my new contact SIM while keeping the number and over the course of a few days he helped me through the process.

Reply from Three UK - 3Store Shrewsbury
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