Three UK - 3Store Shrewsbury Reviews 

120
TrustScore 5 out of 5

4.9

41-42 Pride Hill, SY1 1DN Shrewsbury, Midlands, GB


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Rated 5 out of 5 stars

We went just to collect a broadband that we order online but Sam was really nice asking in detail what we were looking for, he give us better options for our needs and help us getting better deals eve... See more

Company replied

Rated 5 out of 5 stars

I visited Three at Shrewsbury after having my phone stolen. The store was clean and tidy and the staff were welcoming, friendly and professional. During a difficult and stressful time Jak and Millie w... See more

Company replied

Rated 5 out of 5 stars

Came in to store looking for a solution to my damaged phone. Spoke with Millie who began giving me options for insurance claim or upgrade, hiding no information. Very happy customer, leaving with a ne... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Shrewsbury

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 41-42 Pride Hill, SY1 1DN, Shrewsbury, Midlands, United Kingdom

  • 01743243526

4.9

Excellent

TrustScore 5 out of 5

120 reviews

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4.9

All reviews

(120)

32,299 reviews in the last 12 months

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Rated 5 out of 5 stars

Nice and Helpful Staff

I Got a new contract for a phone and SIM, Honor 400 Pro and wanted to copy my current number over and Sam helped in store get all the info and explained how to get it from my current phone SIM to my new contact SIM while keeping the number and over the course of a few days he helped me through the process.

22 August 2025
Unprompted review
Three UK - 3Store Shrewsbury logo

Reply from Three UK - 3Store Shrewsbury

Hi there,

That's fantastic to hear! We're so glad Sam was able to provide such helpful support and guide you through the process of moving your number over.

We'll be sure to pass your kind words on to him. Thank you for taking the time to share your positive experience with us! -Jonathan

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