We went just to collect a broadband that we order online but Sam was really nice asking in detail what we were looking for, he give us better options for our needs and help us getting better deals eve... See more
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Good service
Company replied
I visited Three at Shrewsbury after having my phone stolen. The store was clean and tidy and the staff were welcoming, friendly and professional. During a difficult and stressful time Jak and Millie w... See more
Company replied
Came in to store looking for a solution to my damaged phone. Spoke with Millie who began giving me options for insurance claim or upgrade, hiding no information. Very happy customer, leaving with a ne... See more
Company replied
Company details
About Three UK - 3Store Shrewsbury
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
41-42 Pride Hill, SY1 1DN, Shrewsbury, Midlands, United Kingdom
- 01743243526
4.9
Excellent
113 reviews
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We went just to collect a broadband…
We went just to collect a broadband that we order online but Sam was really nice asking in detail what we were looking for, he give us better options for our needs and help us getting better deals even for mobile plan. Then we came back to the store and Millie and Jak helped out as good as Sam did the first time. Really nice team working in that store. Many Thanks
20 June 2026
Unprompted review
Reply from Three UK - 3Store Shrewsbury
Hey Karina! Talk about a dream team! 💥 Sam, Millie, and Jak totally nailed it, and we're so hyped they got you sorted with the absolute best options. Thanks a ton! 🙌✨ — Three Social Media Team
Sam was so attentive
Sam was so attentive. to our worries and sorted us out,
5 stars isn't enough, thankyou
26 July 2026
Unprompted review
Reply from Three UK - 3Store Shrewsbury
Hi Kim, thank you for sharing this amazing 5⭐ review! We’re so glad Sam listened to your concerns and made everything feel easy again. Your feedback means a lot to us.
– Three Social Media Team
Mollie was really nice and helpful
Mollie was really nice and helpful, so was Becky. Great easy experience
25 July 2026
Unprompted review
Reply from Three UK - 3Store Shrewsbury
Hi Lorraine, thanks for sharing your feedback. We’re thrilled to hear that Mollie and Becky delivered exceptional support and created a seamless experience for you.
— Three Social Media Team
Delighted with the advice and service…
Delighted with the advice and service given.Absolutely invaluable
25 July 2026
Unprompted review
Reply from Three UK - 3Store Shrewsbury
Aw, hearing this totally makes our day. Our team truly loves providing invaluable help whenever you visit! 😄 — Three Social Media Team
Customer service was excellent
Customer service was excellent. Thank you.
24 July 2026
Unprompted review
Reply from Three UK - 3Store Shrewsbury
Hi Teresa, we’re grateful for your kind words. It’s wonderful to know your experience with our customer care team was so positive.
– Three Social Media Team
Millie is a credit to the 3 Shrewsbury…
Millie is a credit to the 3 Shrewsbury store, brilliant customer service, super friendly and helped me out in no time with my S26. Thank you Millie!!
5 July 2026
Unprompted review
Reply from Three UK - 3Store Shrewsbury
That’s impressive 🎯 Katie. We’re delighted Millie’s expertise at our Shrewsbury store shone through while getting your S26 sorted, and recognition like this speaks volumes 🌟
- Three Social Media Team
I would like to thank the Manager & his…
I would like to thank the Manager & his staff for their efficiency & kindness. They managed to acquire all of my money back with an on going complaint . I couldn’t have done it without their intervention.
Many thanks again.
23 March 2026
Unprompted review
Reply from Three UK - 3Store Shrewsbury
Hi Denise, thank you for sharing this brilliant 5 star review. We’re so pleased to hear that the team went above and beyond to resolve your issue and ensure you received the outcome you deserved.-Three Social Media Team.
Very polite and professional
Very polite and professional!
Highly recommended seeing Millie to sort you out!
20 June 2026
Unprompted review
Reply from Three UK - 3Store Shrewsbury
That’s impressive, Kimberley 🎯 we are pleased to hear that Millie provided such polite and expert guidance. Your recommendation means a lot 🌸 -Arvind
Very good sale person
Very good sale person
Very knowledgeable in her job
20 June 2026
Unprompted review
Reply from Three UK - 3Store Shrewsbury
Incredible to hear, Peter 🌟 it is fantastic that our colleague displayed such expert knowledge and top‑tier guidance 🚀 -Arvind
Millie and Sam were great help
Millie and Sam were great help, they sorted out a new account for me and at a great price too. Great customer service would definitely recommend
14 June 2026
Unprompted review
Reply from Three UK - 3Store Shrewsbury
Hi there, it is fantastic to hear that Millie and Sam were so supportive in setting up your new plan at an excellent price. We really appreciate you recommending us based on your positive experience! -Kishan
Millie was so helpful and patient while…
Millie was so helpful and patient while I was asking lots of questions. Came out with a lovely new phone and everything I need to know. Lovely member of staff :)
13 June 2026
Unprompted review
Reply from Three UK - 3Store Shrewsbury
Hi Demi, we are absolutely delighted to read your lovely comments about Millie. It is great to hear that she looked after you so patiently, answered all your questions, and made sure you left with your new phone completely set up and ready to go. -Kishan
Millie was a great help to us
Millie was a great help to us, spoke very well and did everything she possibly could to make purchasing our new phone as easy as possible ***** thank you
13 June 2026
Unprompted review
Reply from Three UK - 3Store Shrewsbury
Thank you for sharing this experience, Mark. It’s wonderful to hear Millie guided you through each step and made the whole process seamless. ✨ -Veronica
Reply from Three UK - 3Store Shrewsbury
Love this, Diane! This is exactly what we strive for, making you feel valued and happy. Wishing you an amazing day ahead! ☺️ -Kashish
Amazimg service from Jack
Amazimg service from Jack9
Also the whole team at shrewsbury are truely customer friendly and all have knowledge of of their business
9 June 2026
Unprompted review
Reply from Three UK - 3Store Shrewsbury
💫 We really appreciate your kind words, Tanner. It’s fantastic to know the service you received left such a positive impression. -Neha
Milly and Lucy were absolutely…
Milly and Lucy were absolutely fantastic, I would highly recommend either of them!
6 June 2026
Unprompted review
Reply from Three UK - 3Store Shrewsbury
Woohoo! 🎉 Amazing, Kelly! Great to know that Milly and Lucy was super helpful to you. Thank you so much for sharing the feedback! ☺️ -Prabhjeet
Very hepful staff
Very hepful staff. Did everything to make change of phones easy
2 June 2026
Unprompted review
Reply from Three UK - 3Store Shrewsbury
Hi Martin! We absolutely love hearing this. We’re really glad our team has been able to give you such excellent support throughout. Hope you have a wonderful day 😊 -Neha
Millie was excellent and polite
31 May 2026
Unprompted review
Reply from Three UK - 3Store Shrewsbury
Hi Travor 😊, it’s great to hear Millie delivered a courteous and professional experience, ensuring everything was handled with care throughout.
— VodafoneThree Social Media Team
Really personable
Really personable, found the cheapest option for us. Would certainly recommend her for other customers!
30 May 2026
Unprompted review
Reply from Three UK - 3Store Shrewsbury
Elisabeth, we’re really glad to hear you found the service so personable and that she helped you get the cheapest option. We appreciate your recommendation. -Ayesha
Came in with a re-occurring issue and…
Came in with a re-occurring issue and millie sat and helped us through it, very thankful
30 May 2026
Unprompted review
Reply from Three UK - 3Store Shrewsbury
Hi Parth. Thank you so much for taking the time to share this, as it is fantastic to hear that Millie provided such dedicated support and got that ongoing issue completely sorted out for you. -Shivam
Reply from Three UK - 3Store Shrewsbury
Hi Gayle! It’s great to hear that you had a positive experience with our team and we appreciate you sharing your thoughts. 😇 -Prabhjeet
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