Three UK - 3Store Stratford Reviews 

542
TrustScore 5 out of 5

4.9

Unit SU40, Lower Ground Floor, Stratford Westfield, Montfichet Road, E20 1EJ Stratford Westfield, London, GB


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Rated 5 out of 5 stars

Vinny he is clear and makes you understand everything ask for approval every time hes going to change something,doesn't make you nervous and I felt really comfortable with him I couldn't asked for an... See more

Company replied

Rated 5 out of 5 stars

We visited Three Sim Centre in Stratford and had a great experience. Moss is very friendly, professional, and patient. He explained everything clearly and helped us choose the best option without any... See more

Company replied

Rated 5 out of 5 stars

I had a fantastic experience with Saleem at the store today’s . He was incredibly knowledgeable, patient, and took the time to explain everything clearly, making sure I fully understood all the inform... See more

Company replied

Rated 5 out of 5 stars

I would like to give a huge thank you to Sania and Saleem for the incredible support they have provided to my family during a very complicated and stressful time. They were incredibly patient, ki... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Stratford

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit SU40, Lower Ground Floor, Stratford Westfield, Montfichet Road, E20 1EJ, Stratford Westfield, London, United Kingdom

  • 02085550132

4.9

Excellent

TrustScore 5 out of 5

542 reviews

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4.9

All reviews

(542)

32,168 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nandita gave me a very good service

Nandita gave me a very good service. She is very polite and helped me a lot. Thank you.

22 August 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

It's wonderful to hear that Nandita made a positive impact on your experience, Benu. Thank you for sharing your kind words. - Three Social Media Team

Rated 5 out of 5 stars

Malakye has been fantastic

Malakye has been fantastic. Super polite and professional. Helped secure the newest Google pixel.

21 August 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hey Steven! Thanks for your feedback, Malakye always go the extra mile to make sure everything feels just right. We’re always here if you need us. ☺️ — Three Social Media Team

Rated 5 out of 5 stars

Adnan was very helpful with my…

Adnan was very helpful with my purchase. Best experience

19 August 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

We appreciate your feedback, Fawaz. It’s great to know Adnan guided you clearly and ensured you felt confident with your purchase.
— Three Social Media Team

Rated 5 out of 5 stars

Esha and samella

Esha and samella, gave me excellent service and were very patient.

18 August 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Winnie, we’re really glad Esha and Samella created such a positive experience for you. It’s encouraging to know their support stood out in such a meaningful way.
— Three Social Media Team

Rated 5 out of 5 stars

Kai help me Happy very good appreciated…

Kai help me Happy very good appreciated 🙏🏾 Thank you much greatly

14 August 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hi Michaelle, thank you for sharing your review. We’re happy to hear that Kai delivered standout assistance and created a seamless experience for you.
– Three Social Media Team

Rated 5 out of 5 stars

The customer service is too good and…

The customer service is too good and esha helped a lot thank for your customer service it’s great support to the customers.

14 August 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hi Kamalakar, thanks for the fantastic review. We are happy to hear that Esha offered thoughtful and reliable support throughout and created a positive experience for you.
– Three Social Media Team

Rated 5 out of 5 stars

Vinny he is clear and makes you…

Vinny he is clear and makes you understand everything ask for approval every time hes going to change something,doesn't make you nervous and I felt really comfortable with him I couldn't asked for anyone else better .Fully trusted

14 August 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hi Magi, thank you for sharing your experience 🌟 It’s fantastic to know Vinny supported you with clarity, reassurance, and care. We really appreciate the trust you’ve shown. – Three Social Media Team

Rated 4 out of 5 stars

I had amazing customer service…

I had amazing customer service experience

12 August 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hey Gladys, thank you for sharing your wonderful 5⭐ rating. We’re delighted to hear our team made everything straightforward and enjoyable.

Rated 5 out of 5 stars

Thank you very much

Thank you very much Vinny for making our experience very pleasant!!

12 August 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hey there, that’s brilliant! We’re delighted Vinny offered the assistance you needed. Thanks for the review. – Three Social Media Team

Rated 5 out of 5 stars

Professional experience at 3

Carlos at 3 store Westfield Stratford was so helpful and professional. I was very impressed and he is a credit to the company!

12 August 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hi Doreen. We are delighted to hear about your great experience with Carlos at our Westfield Stratford store. Thank you so much for sharing your lovely feedback with us.— Three Social Media Team

Rated 5 out of 5 stars

Soon thank you so much especially for …

Soon thank you so much especially for Tsion it was easy so quick and easy and I’m really happy

11 August 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hey Bauyrzhan! Simple, easy, sorted! 🎉✨ We’re hyped Tsion could help make everything so quick and smooth for you today. Hearing that you’re really happy truly makes our day! 😊 — Three Social Media Team

Rated 5 out of 5 stars

Great service by Thasnia

10 August 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hi there, we appreciate you taking the time to share this. It’s great to hear Thasnia took good care of you. — Three Social Media Team

Rated 5 out of 5 stars

Esha was very informative with great…

Esha was very informative with great costumer service.

9 August 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hi Lyron, thank you for sharing your feedback. We’re delighted to hear Esha provided clear information and excellent customer care.
– Three Social Media Team

Rated 5 out of 5 stars

Great customer service

Hi,

Subrata customer service and kindness was over the top, he have value knowledge about all range and productos on the market, great adviser and amazing explanation in detail about all Sim, mobiles, contracts, really professional, thank you highly recommended.

8 August 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hi Angela, receiving such detailed guidance during your visit highlights Subrata's dedication to providing a thorough and reassuring experience. — Three Social Media Team

Rated 5 out of 5 stars

Kai has been great

Kai has been great! Thank you!

7 August 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Thank you for your fantastic review, Enrico! We’re thrilled to know Kai made such a strong impression. 🌟 – Three Social Media Team

Rated 5 out of 5 stars

I received a very good customer service…

I received a very good customer service
Nandita was very polite and good while serving me for my upgrade.

5 August 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hi, there. We're delighted to hear that Nandita looked after you so well during your upgrade. Thanks for the lovely feedback! 😇 - Three Social Media Team

Rated 5 out of 5 stars

Moss thank you

Moss thank you, you are lovely and amazing amazing service and my family will be coming back to personally see you.

4 August 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Absolutely fabulous, Lemlem! We’re glad Moss made such a positive impression, and excited to see your family again soon. Thank you for the 5⭐ review! – Three Social Media Team

Rated 5 out of 5 stars

Nice Nandita thank you

Nice Nandita thank you. Very helpful.

4 August 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Hi Delia, we’re thrilled that Nandita delivered exceptional service! Thank you for taking the time to leave us a 5⭐ review.
– Three Social Media Team

Rated 5 out of 5 stars

great customer service

great customer service

3 August 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Thank you for your review, Juned. It's always lovely to read such nice feedback. - Three Social Media Team

Rated 5 out of 5 stars

Joel was an excellent consultant

Joel was an excellent consultant. He got me a cheaper deal to renew my contract. I am more than happy to be a customer of three for almost 2 decades now. Thank you Joel for such a friendly service!!! 🥹

31 July 2026
Unprompted review
Three UK - 3Store Stratford logo

Reply from Three UK - 3Store Stratford

Thank you, Moho. We're so glad that Joel provided such friendly care, making your contract renewal smooth while securing excellent monthly savings. Thank you for being part of our network family for two decades! 😇 - Three Social Media Team

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