Joe was fantastic - listened to what we needed and gave us great service, including guidance on setting up.
Company replied
Location
Switch locationUpper Level, Unit 32, Royal Victoria Place, TN1 2SS Tunbridge Wells, South, GB
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See what reviewers are saying
Joe was incredibly helpful and informative through the process of buying a new phone, and did not try and preasure us to purchase any extra products. Only tedious part of the process was calling th... See more
Company replied
Samuel has always offered rhe BEST advice to myself and son each and every time we have visited your store in RVP. Samuel is an amazing customer advisor, always welcoming , always remembering our pa... See more
Company replied
Joe went out of his way to assist with getting a new SIM card for my son's phone. As I could not order one online because of a change of email address , name and address, I was advised by Three to go... See more
Company replied
Company details
About Three UK - 3Store Tunbridge Wells
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Upper Level, Unit 32, Royal Victoria Place, TN1 2SS, Tunbridge Wells, South, United Kingdom
- 01892517272
4.9
Excellent
114 reviews
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Koray at Tunbridge wells was fabulous…
Koray at Tunbridge wells was fabulous and helpful -great work need to keep these amazing staff
30 May 2026
Unprompted review
Reply from Three UK - 3Store Tunbridge Wells
Hi Nicky. Thank you so much for taking the time to share this, as it is fantastic to hear that Koray at Tunbridge Wells provided such brilliant and helpful support during your visit. -Shivam
Koray was excellent
Koray was friendly, extremely helpful and efficient, with practical tips too. A great all-round experience.
25 May 2026
Unprompted review
Reply from Three UK - 3Store Tunbridge Wells
Hi there 😊 It’s great to hear how well Koray supported you, bringing clarity and ease to the whole experience. We really appreciate you taking a moment to share this with us. -Arvind
Reply from Three UK - 3Store Tunbridge Wells
Hello John, it’s great to hear Koray provided such helpful support during your visit. Making things easy and straightforward really matters. -Shivam
Great Service
Joe was extremely helpful. He gave me exactly what I needed and explained everything well.
17 May 2026
Unprompted review
Reply from Three UK - 3Store Tunbridge Wells
Hey Paul, that’s brilliant! We’re thrilled to hear that Joe made your experience such a positive one. Thank you so much for the amazing 5⭐ review! -Veronica
Joe was very friendly and helpful
16 May 2026
Unprompted review
Reply from Three UK - 3Store Tunbridge Wells
Lovely to read this, Leo. Joe ensured you felt supported throughout, and it’s fantastic to know his friendliness and help stood out. -Manavata
The staff was very helpful especially…
The staff was very helpful especially the Customer Advisor Joe. I am very happy with the service
15 May 2026
Unprompted review
Reply from Three UK - 3Store Tunbridge Wells
That’s awesome! A big shoutout to our team, and to Joe for going above and beyond to make your experience exceptional. They’ll be thrilled to know their efforts were truly appreciated. Thank you so much for the 5⭐ review! -Neha
Friendly staff
Koray, was very helpful and informative.
Friendly shop, let’s hope this wifi is good!
6 May 2026
Unprompted review
Reply from Three UK - 3Store Tunbridge Wells
Thanks for this. It’s great to hear Koray was helpful and that you had a good experience in store. Enjoy every moment with your new device. -Neha
Best customer service
Mike was of great assistance as he supported with the best knowledge and suggestions. Very professional and polite. Thanks for the support
6 May 2026
Unprompted review
Reply from Three UK - 3Store Tunbridge Wells
Wow, Clementine! 🎉 That’s awesome! A big shoutout to Mike for going above and beyond to make your experience exceptional. He’ll be thrilled to know his efforts were truly appreciated. Thank you so much for the 5⭐ review! -Neha
Great experience upgrading my phone and…
Great experience upgrading my phone and SIM at the three store. Joe and Koray were very friendly, efficient, and made everything really easy. They transferred all my data her for me, which was a huge help. Quick, smooth service and highly recommended.
25 April 2026
Unprompted review
Reply from Three UK - 3Store Tunbridge Wells
Anthony, thanks for taking the time to leave this feedback. Fantastic to know Joe and Koray offered such attentive guidance and handled everything with ease. -Manavata
Joe.
Joe, really did great job doing services when we are buying phones, and really help us understand what needs to be done. We appreciate it so much.
19 April 2026
Unprompted review
Reply from Three UK - 3Store Tunbridge Wells
Hi Harold, thanks so much for sharing your kind words 🙌. We’re delighted to hear Joe gave you such great support when buying your phones and made everything clear for you. -Neha
Great,we had our contract done by samuel
13 April 2026
Unprompted review
Reply from Three UK - 3Store Tunbridge Wells
Hi Kyara, it’s wonderful Samuel helped sort your new plan. Thanks for joining us! -Kishan
Reply from Three UK - 3Store Tunbridge Wells
Great to hear this, Jarek. Joe clearly delivered a smooth and confident experience, making everything easy to follow from start to finish. Thanks for taking a moment to share your thoughts. -Manavata
Excellent and helpful service from Koray
Excellent and helpful service from Koray
9 April 2026
Unprompted review
Reply from Three UK - 3Store Tunbridge Wells
Hi Alison, we're thrilled to hear Koray gave you such a brilliant experience! Thanks so much for sharing this feedback. -Samad
Quick reliable and brilliant staff…
Quick reliable and brilliant staff friendly. Amazing service from Koray and Samuel
7 April 2026
Unprompted review
Reply from Three UK - 3Store Tunbridge Wells
Hey Chris, we’re so glad to hear Koray and Samuel were able to help and provide you with such great support. Thank you for sharing your lovely feedback 😊 -Maryalex
Fantastic
Samuel in Tunbridge wells was so helpful, got me the best price and little bits included with the phone. Couldn’t recommend more
1 April 2026
Unprompted review
Reply from Three UK - 3Store Tunbridge Wells
Superb service paired with smart advice and great value. Samuel in Tunbridge Wells truly enhanced your experience, Elle, securing the best price along with thoughtful extras. May your day be filled with the same positivity you share! -Ashifa
Great experience with Sam, and the Tunbridge Wells team this morning!
Sam, and the support from his colleague in store this morning (I apologise I didn’t get your name), were just brilliant.
Genuinely the one of the most helpful people I have experienced in all my years with Three; no pressure, nothing was too much trouble, and he couldn’t have been more willing to find me what I wanted for the best price, and send me away happy with my new phone and sim contract.
1 April 2026
Unprompted review
Reply from Three UK - 3Store Tunbridge Wells
Thank you so much for sharing this wonderful feedback, Ali! We’re thrilled to hear that Sam and the Tunbridge Wells team went above and beyond to help you find exactly what you needed. ✨ -Veronica
Samuel at the Three was very helpful…
Samuel at the Three was very helpful and informative when we came into store to look for a new handset. He got both me and my wife setup on a new deal offering amazing value compared to our previous plan with Smarty! Thank you to the Tunbridge Wells Three store!
31 March 2026
Unprompted review
Reply from Three UK - 3Store Tunbridge Wells
Thank you for taking the time to share this, Brian! It’s great to hear that Samuel provided such clear guidance and made choosing a new phone feel effortless for you and your wife. We’re thrilled you both walked away with an excellent deal and a setup that fits your needs perfectly. -Afaq
I had a really great experience at the…
I had a really great experience at the 3 Store and just wanted to say how helpful the team were. From the moment I walked in, the staff were friendly, approachable, and genuinely keen to help.
Joe was especially brilliant he helped me with my upgrade, explained everything clearly, and made the whole process so easy and stress-free.
29 March 2026
Unprompted review
Reply from Three UK - 3Store Tunbridge Wells
Thank you, Amy. Your message truly made our day. It is wonderful to hear how welcomed and supported you felt from the moment you stepped inside. Joe will be overjoyed to know his guidance brought clarity and confidence to your upgrade journey. We are incredibly proud of the care our team puts into every interaction, and your feedback is a brilliant reminder of the difference it makes. -Manavata
Reply from Three UK - 3Store Tunbridge Wells
Hi James, it’s great to hear you had such a positive experience. We’re glad Joe was able to get everything sorted for you. Thanks for taking the time to share your feedback. -Kishan
Very helpfull and Koray sorted the…
Very helpfull and Koray sorted the problem out quickly
28 March 2026
Unprompted review
Reply from Three UK - 3Store Tunbridge Wells
Hi, Jayne! It’s wonderful to hear that Koray’s dedication and efficiency made such a difference during your visit. Feedback like yours shines a light on the commitment of our team. 🥰 -Prabhjeet
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