I'd like to say massive thanks to Mike from Wakefield Trinity Walk branch for helping me choose my new phone and tarrif today. Mike is very polite, fun to talk to but stays focused ensuring all the im... See more
Company replied
Location
Switch locationUnit G42 Trinity Walk Shopping Centre, WF1 1QS Wakefield, Midlands, GB
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See what reviewers are saying
My mum who’s 67 years of age was with EE for 15 years and was having issues with the services, her contract expired 4 years ago and EE was still charging her full contract bill of £47 for iPhone 12.... See more
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We've been customers at 3 for around 16 years now and always receive excellent customer service. Our recent visit was no exception. Kerry was fantastic, both friendly and professional, explaining simp... See more
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I had a great experience at the Three store. The staff were very friendly and welcoming from the moment I walked in. They were helpful, patient, and took the time to explain everything clearly. Really... See more
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Company details
About Three UK - 3Store Wakefield
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit G42 Trinity Walk Shopping Centre, WF1 1QS, Wakefield, Midlands, United Kingdom
- 01924365126
4.9
Excellent
108 reviews
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Reply from Three UK - 3Store Wakefield
That’s impressive, Muhamed. We’re glad to hear that you’re happy with our service. Thank you for the great review. – Three Social Media Team
Jordan was very helpful
Jordan was very helpful! Helped me with my three app and sold me a new tablet. Thank you so much
23 July 2026
Unprompted review
Reply from Three UK - 3Store Wakefield
Hi Elaine, thanks for your lovely feedback. We’re glad to know that Jordan delivered exceptional assistance with the Three app and also helped you with your new tablet without any hassle.
-Three Social Media Team
Thank you Shane for helping us
16 July 2026
Unprompted review
Reply from Three UK - 3Store Wakefield
Hi Dona, thanks for sharing your feedback with us. We are so pleased to hear that you received excellent support during your recent interaction. It is great to know that Shane took such good care of you and sorted everything out seamlessly. Thank you for taking the time to share your experience.— Three Social Media Team
Top notch
Friendly, happy staff, not pestering for hard sell, give you what you want not what they want you to have, great job for the wakefield staff, keep up the good work :).
Kev watson.
15 July 2026
Unprompted review
Reply from Three UK - 3Store Wakefield
Aw, we’re so glad our team gave you the best support, Kev! Big thanks from our side. 😄— Three Social Media Team
Shane very helpful in resolving our…
Shane very helpful in resolving our issues today
11 July 2026
Unprompted review
Reply from Three UK - 3Store Wakefield
Hey Derek, we’re really glad to hear that Shane made your experience a positive one. Thanks for sharing your feedback. 😊
-Three Social Media Team.
Reply from Three UK - 3Store Wakefield
Hi Dawn, we’re delighted you had such a smooth experience with Shane. Thank you for the amazing 5⭐ review!-Three Social Media Team
Great service and wonderful team
Shane, Kerry and Joy were all such a huge help to my mum.
What a great team! Highly recommend!
10 July 2026
Unprompted review
Reply from Three UK - 3Store Wakefield
Hi Holly. It is brilliant to know that your relative received such comprehensive support during her interaction. We appreciate you highlighting the exceptional standard of care provided by Shane, Kerry, and Joy.— Three Social Media Team
Mark did a good job..he was very…
Mark did a good job..he was very helpful and made the experience enjoyable
7 July 2026
Unprompted review
Reply from Three UK - 3Store Wakefield
Love this energy 🎉 Joy. We’re delighted Mark’s attentive support and steady approach made such a positive difference 🌟
- Three Social Media Team
Shane was brilliant reloved my issues…
Shane was brilliant reloved my issues in minutes. With a very pleasant manurism
7 July 2026
Unprompted review
Reply from Three UK - 3Store Wakefield
Hello Brenda, it is wonderful that Shane provided such rapid support to sort everything out for you while delivering it all with a completely welcoming and polite approach. — Three Social Media Team
Mike was polite and helpful today when…
Mike was polite and helpful today when assisting me
7 July 2026
Unprompted review
Reply from Three UK - 3Store Wakefield
Wonderful to hear this, John. We are glad your visit felt supportive and clear. Thank you for sharing your experience.
Three Social Media Team
Jordan in Wakefield helped me move from…
Jordan in Wakefield helped me move from O2 to three. Thank you so much!
6 July 2026
Unprompted review
Reply from Three UK - 3Store Wakefield
Hi Anita 😊
Thanks for reaching out.
We’re happy Jordan supported you through the switch.
Wishing you a bright day ahead.
— Three Social Media Team
Really fast service
Really fast service, got everything I needed, thank you.
27 June 2026
Unprompted review
Reply from Three UK - 3Store Wakefield
Hi Leanne. It is fantastic to hear that your experience was so quick and that you managed to get everything sorted without any hassle. We always aim to make things as smooth as possible for you. Thank you so much for taking the time to share your feedback.— Three Social Media Team
Thankyou for setting up my tablet jordan
23 June 2026
Unprompted review
Reply from Three UK - 3Store Wakefield
Hi Delilah, it is wonderful that Jordan provided such excellent assistance with getting your device ready to use. -Kishan
Reply from Three UK - 3Store Wakefield
Hey Ari. Boom! 💥 James, Shane totally nailed it today, and we’re glad you’re all sorted! 🙌✨ -Kashish
Shane here in Wakefield was really…
Shane here in Wakefield was really helpful helped us with everything he’s lovely easy talk to him thank you so much Shane :)
22 June 2026
Unprompted review
Reply from Three UK - 3Store Wakefield
Hi Josra, it is lovely to hear that Shane in Wakefield was so helpful and easy to talk to. Thank you so much for sharing your positive feedback about your visit! -Kishan
Shane was excellent
22 June 2026
Unprompted review
Reply from Three UK - 3Store Wakefield
Boom 💥 Wayne, it is fantastic that Shane provided such expert and top‑tier service 🚀 -Arvind
Great service at Wakefield Trinity Walk branch.
I'd like to say massive thanks to Mike from Wakefield Trinity Walk branch for helping me choose my new phone and tarrif today. Mike is very polite, fun to talk to but stays focused ensuring all the important aspects of the contract are explained and understood. He's answered all my questions clearly, didn't put unnecessary preassure. I very much appreciate his profesional customer service. Thank you, Aleksandra
20 June 2026
Unprompted review
Reply from Three UK - 3Store Wakefield
That’s brilliant, Aleksandra 🌟 we are delighted that Mike at our Wakefield Trinity Walk branch provided such clear, professional, and pleasant guidance while setting up your new device and plan. It is wonderful that his focused approach addressed your questions thoroughly and without any pressure. Sending you good vibes for what’s next 💫 -Arvind
Shane was fantastic helped fix the…
Shane was fantastic helped fix the issue with my phone. Thank you
20 June 2026
Unprompted review
Reply from Three UK - 3Store Wakefield
Hi David, thank you for sharing your experience! We love hearing that Shane provided you with such fantastic assistance and successfully resolved everything with your device. -Kishan
Friendly and helpful
Mike is always very helpful getting me the best deals and advice on what phone to get. All the staff are so friendly and helpful.
19 June 2026
Unprompted review
Reply from Three UK - 3Store Wakefield
Thanks a ton for your review, Jenny! 🎉Our team and Mike really nailed it, and we look forward to serving you again. ☺️ -Kashish
Great cuatomer service today from mike…
Great cuatomer service today from mike from three store coukdnt if donw it qithout his assistance
18 June 2026
Unprompted review
Reply from Three UK - 3Store Wakefield
Hi Martin! We’re thrilled to hear that Mike at the Three store gave you such outstanding support. It’s wonderful to know his guidance made your visit smooth and stress‑free. 😊 -Prabhjeet
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