Three UK - 3Store Wakefield Reviews 

122
TrustScore 5 out of 5

4.9

Unit G42 Trinity Walk Shopping Centre, WF1 1QS Wakefield, Midlands, GB


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Rated 5 out of 5 stars

Mike was really interactive, supportive and helpful. He was able to help me out with trade in seamlessly and made me understand other promotional devices available.A very good customer Advisor that de... See more

Company replied

Rated 5 out of 5 stars

I'd like to say massive thanks to Mike from Wakefield Trinity Walk branch for helping me choose my new phone and tarrif today. Mike is very polite, fun to talk to but stays focused ensuring all the im... See more

Company replied

Rated 5 out of 5 stars

The shop assistant (Mike) was very helpful and knowledgeable. He went out of his way to help with my questions. He was an absolute credit to the company and a really nice guy.

Company replied

Rated 5 out of 5 stars

My mum who’s 67 years of age was with EE for 15 years and was having issues with the services, her contract expired 4 years ago and EE was still charging her full contract bill of £47 for iPhone 12.... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Wakefield

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit G42 Trinity Walk Shopping Centre, WF1 1QS, Wakefield, Midlands, United Kingdom

  • 01924365126

4.9

Excellent

TrustScore 5 out of 5

122 reviews

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4.9

All reviews

(122)

32,223 reviews in the last 12 months

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Rated 5 out of 5 stars

1st class service and friendly staff

Joy was so helpful and friendly and gave a fantastic service. I didn't realise three mobile broadband had improved so much over the last few years. The knowledge of product by the staff is highly rated. The store was immaculate and relaxing and also dog friendly. Thank you so much. I am so happy with the mobile broadband service and can recommend 100%

21 September 2025
Unprompted review
Three UK - 3Store Wakefield logo

Reply from Three UK - 3Store Wakefield

Hi, David.

Thank you for taking the time to share your positive experience. We're thrilled to hear that Joy was so helpful and friendly and that you're happy with your mobile broadband service. It's great to know that you found the store immaculate and relaxing, and that the staff's product knowledge was highly rated. We appreciate your recommendation and are always working to improve our services. -Pete

Rated 5 out of 5 stars

I'm not up to date with technology and…

I'm not up to date with technology and the people in this store always go over and above to help

10 September 2025
Unprompted review
Three UK - 3Store Wakefield logo

Reply from Three UK - 3Store Wakefield

Hi Geoffrey, thanks for getting in touch to let us know, we're always so happy to hear when customers are getting the experience we want them to have! -John

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