Three UK - 3Store Warrington Reviews 

272
TrustScore 5 out of 5

4.9

Unit 19A Golden Square, WA1 1QB Warrington, Midlands, GB


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Rated 5 out of 5 stars

Ritesh was absolutely brilliant today. Came in as a new customer to 3 looking for a sim and he answered all my questions and sorted me a really good deal. He was very patient and knowledgable, amazing... See more

Company replied

Rated 5 out of 5 stars

Ritesh in Warrington 3 store was outstanding in providing customer service concerning my contract upgrade. friendly and clear explanation and nothing was to much trouble. Was put at ease every ste... See more

Company replied

Rated 5 out of 5 stars

Ritesh was very knowledgeable and most helpful. Very nice person to deal with and made the whole process of upgrading much easier. I got us the best deal which I am very happy with. A huge asset to 3... See more

Company replied

Rated 5 out of 5 stars

I visited the Warrington 3 mobile phone shop this morning and wanted to say a huge thank you to a young man named nathan. I am useless with modern technology but nathan was courteous. professional and... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Warrington

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 19A Golden Square, WA1 1QB, Warrington, Midlands, United Kingdom

  • 01925659713

4.9

Excellent

TrustScore 5 out of 5

272 reviews

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4.9

All reviews

(272)

31,689 reviews in the last 12 months

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Rated 5 out of 5 stars

very lovely service

very lovely service , Clare is lovely ☺️

29 July 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Fatimah, we're so happy to hear you received such lovely service! Clare will be thrilled to know she brought a smile to your face. Thank you for the sweet feedback! 🌸
— Three Social Media Team

Rated 5 out of 5 stars

Hannah helped us with our choice of…

Hannah helped us with our choice of mobile phones.

28 July 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi Sheila, thanks for the lovely feedback. We’re thrilled to know that Hannah supported you so well during your device selection.
– Three Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service, Hannah was so helpful. 8
I even walked out with a bargain tablet for my son.

27 July 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi there, thank you so much for the fantastic 5 star review! We’re thrilled to hear that Hannah made so enjoyable and that you found the perfect device for your son.
Three Social Media Team

Rated 5 out of 5 stars

Hanna saved me well today ,she was very…

Hanna saved me well today ,she was very polite and vey helpful

27 July 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hey there, thank you for the wonderful 5 star review! It’s great to hear Hanna provided such attentive support.
Three Social Media Team

Rated 5 out of 5 stars

I have had very complicated issues to…

I have had very complicated issues to sort out and Rachel has shown us extreme patience and outstanding knowledge in sorting out our problems. Rachel deserves to be acknowledged for her service and we appreciate that also

24 July 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi Kenneth. It is great to know that your difficult situation was resolved so smoothly, and we are incredibly glad that Rachel could provide the expert guidance you needed. Thank you for choosing us and for taking the time to share your experience.— Three Social Media Team

Rated 5 out of 5 stars

The help I received from Rachel was…

The help I received from Rachel was brilliant. Wouldn't hesitate to go back to her if i have any more quiries. Very satisfied

22 July 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Peter, thank you for sharing your feedback. We’re delighted to hear Rachel gave you such brilliant support and made everything easy to understand. It’s great to know you’d feel confident returning to her again.
— Three Social Media Team

Rated 5 out of 5 stars

Absolutely over the moon with my…

Absolutely over the moon with my experience today with Rachel. She went above and beyond and solved all my problems and made me feel at ease. I can't recommend her enough for her time and effort in helping me today, she's helped so much.

20 July 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hey Sophie, we’re delighted to hear Rachel offered such exceptional care and support. Thank you for your lovely feedback.
Three Social Media Team

Rated 5 out of 5 stars

Saad at Warrington exceeded…

Saad at Warrington exceeded expectations I had called customer service who were no help at all so I called into the Warrington branch nothing was too much trouble he was very knowledgeable and very helpful dealing with my situation I will definitely return to the Warrington branch and Saad

20 July 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi Mcphee, Thank you for sharing your experience with us. We are so glad to hear that Saad completely turned things around for you with his great support and expertise. While we are sorry your initial phone call fell short, we are thrilled you found the dedicated care you needed in store and look forward to welcoming you back.— Three Social Media Team

Rated 5 out of 5 stars

Amazing customer service by ritesh at…

Amazing customer service by ritesh at the Warrington branch, helped us from start to finish getting our new phones and couldn’t of been more helpful :)

18 July 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Thanks for the great review, Donna! We’re thrilled to hear you got a new phone with fantastic support from Ritesh at the Warrington branch. – Three Social Media Team

Rated 5 out of 5 stars

Ritesh was absolutely fantastic

Ritesh was absolutely fantastic. Highly recommend 👍

18 July 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hey Daniel, we’re really glad to hear Ritesh made your experience a positive one. Thanks for sharing your feedback ⭐
-Three Social Media Team.

Rated 5 out of 5 stars

Clare was amazing

Clare was amazing, really helpful, and her customer service was exceptional!

18 July 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hey Alicia, thank you for the 5 ⭐ review. We're thrilled to know Clare made your experience seamless.
Three Social Media Team

Rated 1 out of 5 stars

Want to upgrade my phone but can’t…

Want to upgrade my phone but can’t speak to anyone in the UK as all call centres are in India and they don’t speak English very clearly plus what you see on the Website isn’t available for existing customers so it’s double the price

17 July 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi Martin, we’re sorry to hear you’ve had trouble getting the support you need. As we can’t review account details on Social Media platform, please contact our phone support team by dialing 333 from a Three phone, 0333 338 1001 from any other line, or +44 7782 333 333 when abroad. They’re available Monday to Friday from 8am to 8pm, and on weekends from 9am to 6pm.
Alternatively, you can reach our chat support team at https://bit.ly/3C43TKN. They’re available Monday to Friday from 8am to 10pm, and on weekends from 9am to 8pm, and will take a full look at your account to help get this sorted.
Three Social Media Team

Rated 5 out of 5 stars

I’ve just got my phone back after the…

I’ve just got my phone back after the rugby game and once again Rachel has helped me and has been very professional and helped me so much.

She is very professional and there needs to be more people in a customer advisor role like her.

Thanks again.

17 July 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hey Lord, that’s marvelous! A big shoutout to Rachel for providing such amazing support. Thank you for taking the time to leave us a 5⭐ review! – Three Social Media Team

Rated 5 out of 5 stars

Kind, patient service

Went in today as my dad has been struggling with his phone reception and despite being very busy and waiting a few minutes we were very warmly greeted by Rachel.

She was really kind and patient with my dad , and managed to sort out his phone, working much better, it’s a shame she isn’t at our local store. Great service, thank you Rachel.

16 July 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Thanks for sharing this, Ben. We’re really glad Rachel made your dad feel supported and got his phone working properly again. It’s lovely to hear how warmly you were both looked after.
– Three Social Media Team

Rated 5 out of 5 stars

Fantastic customer seebice

What great customer service in the Warrington Store the staff were amazing! So helpful, so professional thank you so much

Much better going into store rather than on line the personal touch makes a difference thank you Ladies

16 July 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi there 😊
Thank you for the lovely words, the team will be buzzing!
So glad the store visit made your day, the ladies will love this.
We appreciate you choosing to pop in, it really means a lot 🌟
— Three Social Media Team

Rated 5 out of 5 stars

Brilliant customer service from Clare

Brilliant customer service from Clare! Went above and beyond. Thank you

16 July 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Love the energy and feedback, Aaron! Clare is truly our champ. See you soon! 😉 — Three Social Media Team

Rated 5 out of 5 stars

Rachel at the Warrington store has been…

Rachel at the Warrington store has been very helpful in helping my parents find the most suitable broadband package for their needs.

My parents are not at all technical but Rachel has been patient and understanding in fulfilling their requirements

15 July 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi Kev, thanks for the lovely feedback. We’re delighted to hear that Rachel at the Warrington store delivered outstanding guidance with a warm approach and supported your parents with the best broadband options that perfectly suited their needs. – Three Social Media Team

Rated 5 out of 5 stars

very helpful

15 July 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hey there, thank you for the 5⭐ review! We’re delighted to hear you had a wonderful experience. Have an awesome day.

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