Ritesh was absolutely brilliant today. Came in as a new customer to 3 looking for a sim and he answered all my questions and sorted me a really good deal. He was very patient and knowledgable, amazing... See more
Company replied
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Ritesh was absolutely brilliant today. Came in as a new customer to 3 looking for a sim and he answered all my questions and sorted me a really good deal. He was very patient and knowledgable, amazing... See more
Company replied
Ritesh in Warrington 3 store was outstanding in providing customer service concerning my contract upgrade. friendly and clear explanation and nothing was to much trouble. Was put at ease every ste... See more
Company replied
Ritesh was very knowledgeable and most helpful. Very nice person to deal with and made the whole process of upgrading much easier. I got us the best deal which I am very happy with. A huge asset to 3... See more
Company replied
I visited the Warrington 3 mobile phone shop this morning and wanted to say a huge thank you to a young man named nathan. I am useless with modern technology but nathan was courteous. professional and... See more
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

Unit 19A Golden Square, WA1 1QB, Warrington, Midlands, United Kingdom
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Reply from Three UK - 3Store Warrington
Saad was knowledgeable and helped me out with my data transfer

Reply from Three UK - 3Store Warrington

Reply from Three UK - 3Store Warrington
Hannah helped us with our choice of mobile phones.

Reply from Three UK - 3Store Warrington
Excellent service, Hannah was so helpful. 8
I even walked out with a bargain tablet for my son.

Reply from Three UK - 3Store Warrington
Hanna saved me well today ,she was very polite and vey helpful

Reply from Three UK - 3Store Warrington
I have had very complicated issues to sort out and Rachel has shown us extreme patience and outstanding knowledge in sorting out our problems. Rachel deserves to be acknowledged for her service and we appreciate that also

Reply from Three UK - 3Store Warrington
The help I received from Rachel was brilliant. Wouldn't hesitate to go back to her if i have any more quiries. Very satisfied

Reply from Three UK - 3Store Warrington
Absolutely over the moon with my experience today with Rachel. She went above and beyond and solved all my problems and made me feel at ease. I can't recommend her enough for her time and effort in helping me today, she's helped so much.

Reply from Three UK - 3Store Warrington
Saad at Warrington exceeded expectations I had called customer service who were no help at all so I called into the Warrington branch nothing was too much trouble he was very knowledgeable and very helpful dealing with my situation I will definitely return to the Warrington branch and Saad

Reply from Three UK - 3Store Warrington
Amazing customer service by ritesh at the Warrington branch, helped us from start to finish getting our new phones and couldn’t of been more helpful :)

Reply from Three UK - 3Store Warrington
Ritesh was absolutely fantastic. Highly recommend 👍

Reply from Three UK - 3Store Warrington
Clare was amazing, really helpful, and her customer service was exceptional!

Reply from Three UK - 3Store Warrington
Want to upgrade my phone but can’t speak to anyone in the UK as all call centres are in India and they don’t speak English very clearly plus what you see on the Website isn’t available for existing customers so it’s double the price

Reply from Three UK - 3Store Warrington
I’ve just got my phone back after the rugby game and once again Rachel has helped me and has been very professional and helped me so much.
She is very professional and there needs to be more people in a customer advisor role like her.
Thanks again.

Reply from Three UK - 3Store Warrington
Went in today as my dad has been struggling with his phone reception and despite being very busy and waiting a few minutes we were very warmly greeted by Rachel.
She was really kind and patient with my dad , and managed to sort out his phone, working much better, it’s a shame she isn’t at our local store. Great service, thank you Rachel.

Reply from Three UK - 3Store Warrington
What great customer service in the Warrington Store the staff were amazing! So helpful, so professional thank you so much
Much better going into store rather than on line the personal touch makes a difference thank you Ladies

Reply from Three UK - 3Store Warrington
Brilliant customer service from Clare! Went above and beyond. Thank you

Reply from Three UK - 3Store Warrington
Rachel at the Warrington store has been very helpful in helping my parents find the most suitable broadband package for their needs.
My parents are not at all technical but Rachel has been patient and understanding in fulfilling their requirements

Reply from Three UK - 3Store Warrington
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