Three UK - 3Store Warrington Reviews 

274
TrustScore 5 out of 5

4.9

Unit 19A Golden Square, WA1 1QB Warrington, Midlands, GB


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Rated 5 out of 5 stars

I had a problem with my mobile screen, went to the St. Helens branch, they tried to merge my account with Vodafone but with no success, then I was advised to go to the Warrington branch in Golden Squa... See more

Company replied

Rated 5 out of 5 stars

Ritesh was absolutely brilliant today. Came in as a new customer to 3 looking for a sim and he answered all my questions and sorted me a really good deal. He was very patient and knowledgable, amazing... See more

Company replied

Rated 5 out of 5 stars

Ritesh in Warrington 3 store was outstanding in providing customer service concerning my contract upgrade. friendly and clear explanation and nothing was to much trouble. Was put at ease every ste... See more

Company replied

Rated 5 out of 5 stars

I visited the Warrington 3 mobile phone shop this morning and wanted to say a huge thank you to a young man named nathan. I am useless with modern technology but nathan was courteous. professional and... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Warrington

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 19A Golden Square, WA1 1QB, Warrington, Midlands, United Kingdom

  • 01925659713

4.9

Excellent

TrustScore 5 out of 5

274 reviews

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4.9

All reviews

(274)

31,920 reviews in the last 12 months

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Rated 5 out of 5 stars

Hannah was excellent and very efficient

Hannah was excellent and very efficient

26 June 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Aw 🎉 We love hearing this, Meghan. We’re thrilled that Hannah was able to give you great support 😊 Thank you for your lovely review. – Three Social Media Team

Rated 5 out of 5 stars

Fantastic staff Rachel in warrington …

Fantastic staff Rachel in warrington was brilliant and explained every thing

25 June 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Your shout‑out is WOW ✨ Cheryl, We’re thrilled that Rachel at our Warrington branch used her clear expertise to ensure a top‑tier experience 💙

- Three Social Media Team

Rated 5 out of 5 stars

Rachel

Rachel, is a fantastic member of staff, extremely knowledgeable and always happy to help, she is a credit to the team

25 June 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi Andrew, having such knowledgeable and welcoming support makes all the difference, and it is wonderful to hear that Rachel provided a top-tier experience. — Three Social Media Team

Rated 5 out of 5 stars

Clare was super helpful in finding me…

Clare was super helpful in finding me the perfect phone for what i needed. 10/10 service thank you !

22 June 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi Warwick 💖✨
Amazing to hear this! We’re so glad Clare helped you find the perfect phone, sounds like a true 10/10 experience ⭐💗 -Ayesha

Rated 5 out of 5 stars

Hannah was very helpful and lovely

Hannah was very helpful and lovely

20 June 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi Chloe, we’re delighted to hear Hannah made your experience feel so welcoming. Thank you for sharing such kind feedback. -Suhaas

Rated 5 out of 5 stars

Good service

20 June 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi Jasper, we appreciate your feedback! It is wonderful to know you had such a positive and satisfactory experience with us. -Kishan

Rated 5 out of 5 stars

I had a good experience and a good…

I had a good experience and a good welcome by ritesh who explained everything in a simplified way for me to to understand i thank you for your good service.

19 June 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi Mubanga, thank you for sharing your experience! We love hearing that Ritesh provided you with such a good welcome and explained everything in a clear and simplified way. -Kishan

Rated 5 out of 5 stars

Excellent service Rachel

Excellent service Rachel

19 June 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Thanks a ton, Mr Wood! ⭐ Rachel smashed it and we’re thrilled you walked away happy. Really appreciate this! -Ayesha

Rated 5 out of 5 stars

Rachel was so professional and…

Rachel was so professional and knowledgable she is an asset to 3 network

17 June 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

This is the kind of feedback that makes us smile, Rob! We’re thrilled to know Rachel made such a strong impression. 🌟 -Veronica

Rated 5 out of 5 stars

I was helped by Rachel

I was helped by Rachel, she explained everything clearly, helped me understand and dealt with my issues quickly. Very happy with the service received in store!

16 June 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi Shelley, we are delighted to hear about your positive store visit. It is great to know that Rachel provided such clear information and handled everything quickly to ensure you walked away happy. -Shivam

Rated 5 out of 5 stars

Had a very nice service from Rachel

Had a very nice service from Rachel, understood all information she told me, very quick in her feet, had a nice experience

15 June 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

That’s brilliant 🌟 Joan. Rachel delivered clear and attentive guidance with a friendly approach, making everything clearly laid out and leaving a positive impression 💫 -Arvind

Rated 5 out of 5 stars

Clare was extremely helpful and polite

Clare was extremely helpful and polite. Helped me sort out my login roaming and also my son contract

15 June 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi Kellie, we are glad to hear that Clare was so polite and helpful with your login, roaming, and your son's contract. Thank you for sharing your positive experience with us! -Kishan

Rated 5 out of 5 stars

Ritesh was great help today in the…

Ritesh was great help today in the Warrington Three store

13 June 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Brilliant feedback, Charlotte! 🌟
Ritesh will be so happy to hear he made everything smooth and helpful for you. Thanks a ton for sharing this with us! 💛 -Ayesha

Rated 5 out of 5 stars

Clare was a pleasure and very pro

Clare was a pleasure and very pro. Made my brief seem seemless! Thank you.

13 June 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

⭐ Wonderful feedback, Ben! We’re so pleased you found the support from Clare welcoming and helpful 😊 -Neha

Rated 5 out of 5 stars

Saad was extremely helpful

After some technical issues with my upgrade causing it to cancel and after struggling to receive help via the customer service phone line, we went to the Warrington store and we were served by Saad who couldn’t have done more to get our issue resolved. He was friendly, polite and knew exactly what he was talking about and I left happily with my new phone.

13 June 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi Kirsten. Thank you for sharing your experience. We are glad to hear that Saad at our Warrington branch looked after you so well, using his expertise to resolve the upgrade issues and ensuring you left happy with your new device. -Shivam

Rated 5 out of 5 stars

Rachael was absolutely amazing at…

Rachael was absolutely amazing at sorting out three contracts for me . Apart from having a giggle along the way she was amazing .dont like taking out new contracts I dread the day but she did a fab job What a superstar ❤️

10 June 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hello Charlene, thank you for your feedback. It’s great to know Rachael made things comfortable and managed multiple contracts with ease, making the whole experience enjoyable for you. -Suhaas

Rated 5 out of 5 stars

Great staff


Helpful staff

8 June 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi Ethan, we're pleased to hear that our team made your day! 🎉 Thank you for the amazing 5⭐ review. -Neha

Rated 5 out of 5 stars

Clare did a fantastic job.

6 June 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Hi there 🎯 Fantastic to hear that Clare used her stellar dedication to do such a superb job for you ✨ -Arvind

Rated 5 out of 5 stars

Store Visit - 4th June 2026.

I spent my visit talking to Rachel.

Rachel explained everything I needed to know and demonstrated a high level of product knowledge and customer focus.

She fixed me up on the best plan that suited my needs (including foreign travel and my need to use SatNav in the USA).

If I was still working, (I'm retired) I would be attempting to poach Rachel to work for my company.

She is a SUPERSTAR !!!

Thanks Rachel.

4 June 2026
Unprompted review
Three UK - 3Store Warrington logo

Reply from Three UK - 3Store Warrington

Thank you, Ged. It’s fantastic to hear how well Rachel supported you during your visit. Her clear explanations, strong product knowledge and genuine focus on finding the right option for you clearly made the experience stand out. -Prabhjeet

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