I had a problem with my mobile screen, went to the St. Helens branch, they tried to merge my account with Vodafone but with no success, then I was advised to go to the Warrington branch in Golden Squa... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ritesh was absolutely brilliant today. Came in as a new customer to 3 looking for a sim and he answered all my questions and sorted me a really good deal. He was very patient and knowledgable, amazing... See more
Company replied
Ritesh in Warrington 3 store was outstanding in providing customer service concerning my contract upgrade. friendly and clear explanation and nothing was to much trouble. Was put at ease every ste... See more
Company replied
I visited the Warrington 3 mobile phone shop this morning and wanted to say a huge thank you to a young man named nathan. I am useless with modern technology but nathan was courteous. professional and... See more
Company replied
Company details
About Three UK - 3Store Warrington
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 19A Golden Square, WA1 1QB, Warrington, Midlands, United Kingdom
- 01925659713
4.9
Excellent
274 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Welcoming, understanding and not salesy
Clare was lovely and friendly and looked at all options for us. Welcoming and took the time to understand what we wanted whilst not pushing any sales techniques on us.
3 June 2026
Unprompted review
Reply from Three UK - 3Store Warrington
Victoria, thank you for your feedback. We’re happy to hear that Clare made your experience fabulous. We hope you have a wonderful day! 😊 -Neha
Very knowledgeable helpful staff
Very knowledgeable helpful staff. Rachel & Clare are amazing
3 June 2026
Unprompted review
Reply from Three UK - 3Store Warrington
Hello Lorraine, we appreciate you taking the time to share your positive experience. It is wonderful to hear that Rachel and Clare provided such amazing, knowledgeable, and helpful service during your interaction. -Kishan
Rachel
Rachel, provided fiendly, knowledgable, great advise and information. Brilliant deal and extremely happy. Provided exactly what I needed at a price within my budget. I can't recommend the Warrington Three Store, highly enough
2 June 2026
Unprompted review
Reply from Three UK - 3Store Warrington
This review deserves a happy dance! Rachel is thrilled you had such a great experience. Thanks for recommending the Warrington Three Store so highly! 😊 -Ayesha
We went in to upgrade one of the phones…
We went in to upgrade one of the phones on the account and Nathan and Rachel could not have given us any better customer service! Explained everything in full detail and made sure we was getting the best deals we could get!
2 June 2026
Unprompted review
Reply from Three UK - 3Store Warrington
Thanks for this great review, Lou 🌟 It's wonderful to know that Nathan and Rachel took such brilliant care of you by explaining everything so clearly to lock in the absolute best deals. Enjoy every moment with your new devices 😊 -Arvind
Very pleased with service
Was pleased with advise and service from Rachel and Nathan highly recommend thank you .
2 June 2026
Unprompted review
Reply from Three UK - 3Store Warrington
Thanks for sharing, 🎉 Angela! Rachel and Nathan clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 — VodafoneThree Social Media Team
Honest, knowledgable and friendly
Clare was so knowledgable and friendly! Very honest with the deals she showed me and really got me a great option.
1 June 2026
Unprompted review
Reply from Three UK - 3Store Warrington
Thank you for the review, Alice! We truly appreciate you sharing your experience. It’s wonderful to hear that Clare helped you secure a deal that met your expectations. 🎉 -Neha
Claire at Three Store incredibly helpful
Claire in store managed to sort my account out, also give me some tips to get signed up to Three plus for amazing offers
30 May 2026
Unprompted review
Reply from Three UK - 3Store Warrington
Hey Michael 🎉 Thanks for sharing this. We're thrilled Claire used her prompt expertise to handle your account smoothly and share those great tips to unlock our Three+ rewards. Wishing you a wonderful day 🌼 -Arvind
Saad was class
Saad was class. Very helpful with selecting our new phones.
30 May 2026
Unprompted review
Reply from Three UK - 3Store Warrington
Hi Kevin. Thank you so much for taking the time to share this, as it is fantastic to hear that Saad provided such brilliant and helpful support to ensure you found the perfect options. -Shivam
Saad was very patient and professional…
Saad was very patient and professional with his customer service, He explained and demonstrated the new phones to both my son and I. Excellent service
25 May 2026
Unprompted review
Reply from Three UK - 3Store Warrington
Thanks for the great review, Jayne! Saad will be so pleased to know the time and care he took walking you through everything helped you both feel confident in your choices. 😊 -Veronica
Reply from Three UK - 3Store Warrington
Hi Anthony, thanks for sharing this. It’s great to hear Claire was able to help, and we really appreciate your 5 ⭐ feedback. -Suhaas
Excellent customer service and advice…
Excellent customer service and advice from a friendly and knowledgeable team, Rachel was brilliant throughout.
24 May 2026
Unprompted review
Reply from Three UK - 3Store Warrington
Hello Chris, it’s fantastic to hear you had such a positive experience in store. Rachel clearly made a great impression with her knowledge and support throughout your visit. -Shivam
Saad at three store Warrington was…
Saad at three store Warrington was absolutely amazing, he sorted my problem out and explained everything fully to me for future reference. Highly recommend thank you so so much Saad, much appreciated ☺️
23 May 2026
Unprompted review
Reply from Three UK - 3Store Warrington
Hi Debi, it’s great to hear Saad at the Warrington store was able to get everything resolved and make sure you felt fully informed for the future. Thanks for the recommendation and for sharing your experience ☺️ -Kishan
Fab experience with Rachel
Fab experience with Rachel, she got me an amazing deal and gave a 5* service!
21 May 2026
Unprompted review
Reply from Three UK - 3Store Warrington
Thank you for your wonderful feedback, Thomas! We’re so glad Rachel provided such outstanding support. 🌟 -Veronica
Rachel was absolutely amazing today
Rachel was absolutely amazing today. She went out of her way to help me move my WhatsApp messages to my new phone and installed my new Esim..
Thanks for a wonderful service..
19 May 2026
Unprompted review
Reply from Three UK - 3Store Warrington
That's awesome to hear! We're thrilled to hear that Rachel went above and beyond to move your messages and set up your eSIM. Thank you so much for sharing the feedback! ☺️ -Prabhjeet
Ritesh was fantastic and helpful.
18 May 2026
Unprompted review
Reply from Three UK - 3Store Warrington
That's fantastic, Ian. We're glad to hear that Ritesh provided such excellent support throughout. Thank you for taking the time to share this lovely feedback. 😄 -Prabhjeet
Rachel From Apple to Honor great service up swapping from…
Rachel at 3 set me up swapping from Apple , First class service . At 70 years old tech is foreign to me but she smashed it will passcode finger print apps etc etc .Also got a new tablet ,
Info re photos superior to Apple too which is great for my craft sales online .
I lost my previous phone but Rachel set up reassuring I could get all my stored info on Honor .
Lovely manners . Very friendly .
Big thank you all round ,
17 May 2026
Unprompted review
Reply from Three UK - 3Store Warrington
Thank you so much for sharing this wonderful feedback! It's great to hear that Rachel took such thoughtful care and made sure everything was clearly explained. Enjoy your new tablet! -Afaq
Visited Claire at 3 and she was really helpful
They were really helpful
17 May 2026
Unprompted review
Reply from Three UK - 3Store Warrington
Hey Craig, thank you for the great review. We are delighted that our team provided excellent service in-store.😇 -Prabhjeet
We see clare every time we are due for…
We see clare every time we are due for an upgrade and every time she’s brilliant! We had a few issues on our end this time and Clare helped us resolve them with ease straight away.
Everyone in the store is lovely, welcoming and extremely helpful.
Thank you again for all your help warrington team!
Phoebe and Nicola x
16 May 2026
Unprompted review
Reply from Three UK - 3Store Warrington
Hi Phoebe. We're so proud to hear that Clare takes such great care of you every time you visit, especially with sorting out those tricky issues this time around. Thank you for being such a loyal customer and for sharing this lovely review. 😇 -Prabhjeet
It was a great experience
It was a great experience, Hanna was a great customer assistance at the store.
15 May 2026
Unprompted review
Reply from Three UK - 3Store Warrington
Amazing, Danny! We’re glad to hear that Hanna provided such a positive experience and was able to assist you. Your feedback means a lot to us. -Neha
Sales advisor Rachel was really…
Sales advisor Rachel was really friendly and very knowledgeable about Products and services. Very helpful thank you
13 May 2026
Unprompted review
Reply from Three UK - 3Store Warrington
Hi Louise, good to know Rachel created such a positive interaction and shared clear insight that made your decision feel easy. -Kishan
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.