Rahiya was absolutely amazing and super helpful with help setting up my phone and getting a new SIM for my daughter. She was extremely patient and looked after so well. Her customer service skills wer... See more
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See what reviewers are saying
I went to the Watford store, and was assisted by Kola. He was excellent, and has helped me get to a more affordable plan. What really stood out to me was his manner with me. Very warm, helpful and lig... See more
Company replied
Fantastic experience of customer service in the Watford store. TJ helped me to fine a brilliant solution to the lack of WiFi in the holiday house we are renting for Christmas. He couldn’t have been mo... See more
Company replied
SONA - was absolutely amazing - super professional - I came in quite anxious due to a personal situation and she helped me so much and I left with a new phone & smiling! The ladies in the sto... See more
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Company details
About Three UK - 3Store Watford
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
36 The Harlequin Centre, WD17 2TE, Watford, London, United Kingdom
- 01923225398
4.9
Excellent
163 reviews
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Rahiya was very helpful and greatful…
Rahiya was very helpful and greatful for all of her help today
25 April 2026
Unprompted review
Reply from Three UK - 3Store Watford
Hi Carl, we're glad to hear Rahiya was so helpful and that you're happy with the support you received today. -Kishan
Sona good service
I visited three this morning, where I met a sona; she is very friendly and wonderfull through out the process. I recommend three.
23 April 2026
Unprompted review
Reply from Three UK - 3Store Watford
Thanks for sharing this, Bala! We’re really happy to hear Sona made your visit such a positive experience. Your recommendation truly means a lot to us 😊 -Samad
Everytime i come to watford luis os…
Everytime i come to watford luis os very helpfull assiting me with my needs and always happy to help.
21 April 2026
Unprompted review
Reply from Three UK - 3Store Watford
Hi Pedro. It is brilliant that your store visits are always so seamless. Luis is a total legend for being so friendly and helpful whenever you visit. -Kishan
Luís was really helpful with my…
Luís was really helpful with my application for a new device. Making sure I am fully covered if anything bad happens and the correct package for me.
21 April 2026
Unprompted review
Reply from Three UK - 3Store Watford
Thank you for sharing your experience luiz! We’re glad Luís helped you choose the right package and made sure you were fully protected. 🌟 -Veronica
Sona & Noor so helpful
Sona & Noor so helpful, best customer service ever. Would recommend to anyone 🤗🤗🤗
17 April 2026
Unprompted review
Reply from Three UK - 3Store Watford
Hi Monica! It is brilliant that Sona and Noor provided such wonderful support, as you received the finest assistance possible. We appreciate you encouraging others to join our network! ✨🌟 -Kishan
Set up
Thanks for the help ... Setting up the phone... Zee & luis are amazing and every helpful.
16 April 2026
Unprompted review
Reply from Three UK - 3Store Watford
🎉 Epic vibes today, Sally! We’re thrilled you felt supported every step of the way with Zee and Luis. Thanks for sharing your joy with us, it means so much to us! 🌟🙌 -Kashish
Zee had fantastic knowledge and…
Zee had fantastic knowledge and advice,I told him what I required and he provided the answer. Fantastic
15 April 2026
Unprompted review
Reply from Three UK - 3Store Watford
Thank you for sharing your feedback, Peter! We’re glad to hear that Zee provided clear guidance and made everything straightforward for you. -Afaq
Good customer service
Sona was our customer adviser. She was so lovely and friendly. She answered all our questions and had so much patience with us. She really good customer adviser.
15 April 2026
Unprompted review
Reply from Three UK - 3Store Watford
Thank you for sharing your experience, Yamu! We’re so pleased to hear that Sona offered such supportive guidance and made your visit feel comfortable. -Afaq
Very friendly and great service by Zee…
Very friendly and great service by Zee at th Watford shopping Center 3 store
15 April 2026
Unprompted review
Reply from Three UK - 3Store Watford
Hi, great to know Zee’s support at the Watford Shopping Centre made such a difference 🌟. Your kind words highlight the positive impact of their work 🙌. -Shivam
Really very helpful
Really very helpful, great service on explaining all our options!
15 April 2026
Unprompted review
Reply from Three UK - 3Store Watford
Thank you, Barjon! We’re delighted our team explained everything clearly and guided you through the choices. Your appreciation means a lot. -Suhaas
Noor an amazing person
Noor an amazing person. Very lovely very helpful. So patient,she covered all of my questions and concerns. You are lucky having here at THREE. I'm glad she has that spirit. Simply she is a star. Thanks again NOOR.
13 April 2026
Unprompted review
Reply from Three UK - 3Store Watford
Hi there, we're delighted to hear Noor gave you such friendly and supportive service. Thank you for the wonderful 5⭐ review! -Maryalex
Good service from Zee
Good service from Zee, thank you for your help, very patient.
13 April 2026
Unprompted review
Reply from Three UK - 3Store Watford
Thanks a ton, Ioana! 🎉 We’re so glad everything went perfectly with Zee, and we can’t wait to welcome you back again! 🥰 -Kashish
Reply from Three UK - 3Store Watford
That’s fabulous, Harry! We’re glad Zee gave you the support you needed 🙂 Thank you for a great review. -Neha
It’s was a great pleasure of meeting…
It’s was a great pleasure of meeting SONA today. You’re such an amazing person and good at dealing with customers and explaining everything in a very detailed manner. Thank you SONA.
4 April 2026
Unprompted review
Reply from Three UK - 3Store Watford
Hey Prashant, it’s fantastic to hear that Sona made your visit so seamless. Your feedback means a lot to us, and we’re thrilled she left such a positive impression. 🥰 -Kashish
Reply from Three UK - 3Store Watford
Thanks for sharing, Ravi! 🎉 Our team clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 -Kashish
Reply from Three UK - 3Store Watford
Hi Irma, thanks for taking the time to share this. We’re pleased the team made you feel welcome and well supported. -Kishan
Luis and Lavinia were very helpful…
Luis and Lavinia were very helpful guiding me through the best options for a upgrade and transferring all the information from one phone to another.
3 April 2026
Unprompted review
Reply from Three UK - 3Store Watford
Hi Susan, we’re pleased Luis and Lavinia could guide you through the upgrade choices and assist with moving all your data over. 🤗 -Ayesha
Good experience by Sona
Today visited Watford Three store where I met Sona, who walked me through the plans and all the respective details which helped me understand and take a quick decision.
Thank you Sona for the support.
1 April 2026
Unprompted review
Reply from Three UK - 3Store Watford
We’re glad Sona’s thoughtful support and clarity helped you feel comfortable making the right decision. Your kind words mean a lot, Sahithi. -Suhaas
Have spoken with sona on watford store…
Have spoken with sona on watford store and she explained the offers and benefits to us which helped us to take the decision quickly by choosing the broadband and one sim.
Thank you
1 April 2026
Unprompted review
Reply from Three UK - 3Store Watford
We appreciate your feedback, Purna. It’s fantastic to know Sona at the Watford store gave such clear explanations that helped you decide quickly and confidently. -Shivam
Very good
Very good. Zee has been very good at giving advice about latest products.
1 April 2026
Unprompted review
Reply from Three UK - 3Store Watford
Amazing to hear, Hana! Zee was helpful and guided you well with the newest product information. ✨😊 -Veronica
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