Rahiya was absolutely amazing and super helpful with help setting up my phone and getting a new SIM for my daughter. She was extremely patient and looked after so well. Her customer service skills wer... See more
Company replied
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See what reviewers are saying
I went to the Watford store, and was assisted by Kola. He was excellent, and has helped me get to a more affordable plan. What really stood out to me was his manner with me. Very warm, helpful and lig... See more
Company replied
Fantastic experience of customer service in the Watford store. TJ helped me to fine a brilliant solution to the lack of WiFi in the holiday house we are renting for Christmas. He couldn’t have been mo... See more
Company replied
SONA - was absolutely amazing - super professional - I came in quite anxious due to a personal situation and she helped me so much and I left with a new phone & smiling! The ladies in the sto... See more
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Company details
About Three UK - 3Store Watford
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
36 The Harlequin Centre, WD17 2TE, Watford, London, United Kingdom
- 01923225398
4.9
Excellent
163 reviews
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Reply from Three UK - 3Store Watford
Hey.
Thanks! Your review is really appreciated. -Pete
Kola the assistant that helped me in…
Kola the assistant that helped me in Watford branch was amazing, friendly and funny ,very good service and helped reduce my monthly payments
14 November 2025
Unprompted review
Reply from Three UK - 3Store Watford
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Kola was amazing!
Kola was very helpful and very friendly! Would recommend him when you come in :)
9 November 2025
Unprompted review
Reply from Three UK - 3Store Watford
Thanks for this amazing 5⭐ review, Mary. We really do appreciate you taking the time to send this over! Great work Kola 🎉 -Jade
Kola is always very friendly and…
Kola is always very friendly and helpful , whenever I'm coming to the store for any issue , he is here to help me quickly. I'm very happy
9 November 2025
Unprompted review
Reply from Three UK - 3Store Watford
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
I recently visited the Three Mobile…
I recently visited the Three Mobile store in Watford to get a broadband connection and a SIM plan. Sona helped us with everything — she was amazing! She explained all the details clearly, was very patient, and made the whole process easy and smooth. Great service and a fantastic experience — thank you, Sona!
1 November 2025
Unprompted review
Reply from Three UK - 3Store Watford
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
TJ is ABSOLUTELY THE BEST EVER with…
TJ is ABSOLUTELY THE BEST EVER with customer service advices and he is very very helpful and very very friendly and most of it, THE BEST PROFESSIONAL EVER I MET at Three in Watford. A REAL ASSET AT THREE G WATFORD. Thank you very much Three, THANK YOU VERY MUCH TJ. YOU ARE THE BEST. FLORIAN POPA
1 November 2025
Unprompted review
Reply from Three UK - 3Store Watford
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Noor(staff) is so friendly-greeted us…
Noor(staff) is so friendly-greeted us with smile and very happy through out the process, very kind and helpful.
29 October 2025
Unprompted review
Reply from Three UK - 3Store Watford
Thanks for your feedback, Mary, and it's lovely to hear that you enjoyed great customer service from Noor. We appreciate you taking the time to share this with us. -Michael
Kola was such an amazing help
Kola was such an amazing help, he was polite and made us feel welcome.
He informed us with all the information we needed and was so helpful
24 October 2025
Unprompted review
Reply from Three UK - 3Store Watford
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
New sim card contract
Lovely helpful man helped me through the sim choice process. Loads of helpful comments and he was very knowledgeable.
Pleased with my visit to the three shop in harlequin Watford
21 October 2025
Unprompted review
Reply from Three UK - 3Store Watford
Thanks for the fantastic 5⭐ review, Graham. We really appreciate you taking the time to leave such great comments! Well done team 🎉 -Jade
a big thank you to Kola at the three…
a big thank you to Kola at the three store in watford, absolutely amazing service, we’ve had so many problems with phone company’s these past few months and he just made everything stress free, absolutely amazing!!!
19 October 2025
Unprompted review
Reply from Three UK - 3Store Watford
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Reply from Three UK - 3Store Watford
Hey.
That's awesome stuff. We're glad to hear it. Thanks for the 5 stars. -Pete
Zee Was Brilliant
Zee knew everything, very helpful in dealing with a technical problem regarding broadband. Spoke to head office and everything.
7 October 2025
Unprompted review
Reply from Three UK - 3Store Watford
Hi there, thanks for getting in touch with us about this, we’re so happy to hear this has been your experience, we’ll certainly pass your feedback on! -John
Kola was very helpful and fun
Kola was very helpful and fun!
We managed to change my plan and he convinced me to upgrade my phone to which I'll come back for. Definitely sticking with 3
7 October 2025
Unprompted review
Reply from Three UK - 3Store Watford
Thanks for this amazing 5⭐ review, Adriana. Well done Kola 🎉 -Jade
TJ was great
TJ was extremely helpful in accommodating our requests and last minute changes when purchasing multiple phones. Great customer service.
5 October 2025
Unprompted review
Reply from Three UK - 3Store Watford
Hi, Natalie.
That's great to hear. Thanks for taking the time to leave this 5 star review. -Pete
Wonderful staff friendly polite and…
Wonderful staff friendly polite and always helpful good experience
3 October 2025
Unprompted review
Reply from Three UK - 3Store Watford
Hi Andrew, thanks for getting in touch with us about this, we’re so happy to hear this has been your experience, we’ll certainly pass your feedback on! -John
KOLA WAS GREAT
KOLA WAS GREAT.
Excellent packaging and and top-notch customer service! Quick responses and smooth buying experience- highly- recommend! Very happy.
Thanks Kola.
Will recommend this three storey to my friends and family.
2 October 2025
Unprompted review
Reply from Three UK - 3Store Watford
Super happy to hear Kola was helpful in store, Valentina! We appreciate you taking the time to leave a 5⭐review and we're sure that Kola will be super pleased to see this. Have a lovely weekend. 🥰 -Danni
Kola provided great advice and saved me…
Kola provided great advice and saved me some money.
2 October 2025
Unprompted review
Reply from Three UK - 3Store Watford
Fantastic feedback, Ms Douglas! Well done Kola 🎉 -Jade
Reply from Three UK - 3Store Watford
Thanks 😊 -Maxine
Noor provided amazing customer service…
Noor provided amazing customer service and it was an unforgettable experience to be served by her today.
1 October 2025
Unprompted review
Reply from Three UK - 3Store Watford
Thanks for the amazing feedback, Asim. We really do love to hear this! Well done to Noor 🎉 -Jade
She was lovely
She was lovely
Good customer service and was able to meet our need left really happy
1 October 2025
Unprompted review
Reply from Three UK - 3Store Watford
Thanks for the lovely 5* review, Abi 😊 -Jade
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