Three UK - 3Store Wimbledon Reviews 

62
TrustScore 5 out of 5

4.8

Unit 115 Centre Court, 4 Queens Road, SW19 8YA Wimbledon, London, GB


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Rated 5 out of 5 stars

Ceysun was amazing! I am quite clueless when it comes to technology but he made it such an easy experience. He let me ask all the questions I needed to and was super patient with me. Him and Jamal wer... See more

Company replied

Rated 5 out of 5 stars

I had lost my phone, Xazal helped me out with my sim card setting new device and showed me everything I needed to know. She was patient with me as im elderly and supported me with everything.

Company replied

Rated 5 out of 5 stars

Jamal was very helpful today with my issue I was facing for sometime. He managed to get this sorted out for me thank you so much. Very knowledgeable and polite great advisor.

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Wimbledon

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 115 Centre Court, 4 Queens Road, SW19 8YA, Wimbledon, London, United Kingdom

  • 02089473174

4.8

Excellent

TrustScore 5 out of 5

62 reviews

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4.8

All reviews

(62)

32,045 reviews in the last 12 months

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Rated 5 out of 5 stars

Satisfied

Satisfied , very helpful happy to his service thank you jamal

21 August 2026
Unprompted review
Three UK - 3Store Wimbledon logo

Reply from Three UK - 3Store Wimbledon

Thank you for your amazing feedback. It’s great to know Jamal provided fantastic assistance. ✨ — Three Social Media Team

Rated 5 out of 5 stars

Xazal was great at her job

I had lost my phone, Xazal helped me out with my sim card setting new device and showed me everything I needed to know. She was patient with me as im elderly and supported me with everything.

21 August 2026
Unprompted review
Three UK - 3Store Wimbledon logo

Reply from Three UK - 3Store Wimbledon

Thanks for sharing this, Massad. We’re glad Xazal supported you with your new device and SIM setup. It’s great to hear she made the process clear and comfortable for you.
— Three Social Media Team

Rated 5 out of 5 stars

Highly recommend this three store!

Ceysun was amazing! I am quite clueless when it comes to technology but he made it such an easy experience. He let me ask all the questions I needed to and was super patient with me. Him and Jamal were really friendly and made me feel very welcomed into the store, I would highly recommend:)

8 August 2026
Unprompted review
Three UK - 3Store Wimbledon logo

Reply from Three UK - 3Store Wimbledon

Georgia, we’re delighted to know Ceysun and Jamal made everything feel comfortable and straightforward for you. It’s great to hear their approach left such a strong impression.
— Three Social Media Team

Rated 5 out of 5 stars

Jamal was very helpful today with my…

Jamal was very helpful today with my issue I was facing for sometime. He managed to get this sorted out for me thank you so much. Very knowledgeable and polite great advisor.

15 August 2026
Unprompted review
Three UK - 3Store Wimbledon logo

Reply from Three UK - 3Store Wimbledon

Thanks for this lovely review, Sukhon! We’re delighted to hear that Jamal made such a strong impression with her knowledge and thoughtful approach.-Three Social Media Team

Rated 5 out of 5 stars

Jamal was a great customer service agent

Jamal was a great customer service agent, he was able to answer all my questions and advise what package would best fit my needs best. Thank you again for your help Jamal!

12 August 2026
Unprompted review
Three UK - 3Store Wimbledon logo

Reply from Three UK - 3Store Wimbledon

Hey Kwamena, thank you so much for sharing this fantastic 5 star review! We’re delighted to hear that Jamal provided such clear guidance and helped you find the option that suits you best. -Three Social Media Team

Rated 5 out of 5 stars

It was a very nice service

It was a very nice service

9 August 2026
Unprompted review
Three UK - 3Store Wimbledon logo

Reply from Three UK - 3Store Wimbledon

Hi Wadah, thanks for the glowing 5⭐ rating. We’re glad to hear you received exceptional support and that everything was handled smoothly without any hassle.
– Three Social Media Team

Rated 4 out of 5 stars

Great service

Great service, highly recommended

7 August 2026
Unprompted review
Three UK - 3Store Wimbledon logo

Reply from Three UK - 3Store Wimbledon

Hi Luis, we’re grateful for your feedback. It’s great to know our service met your expectations and that you’d recommend us.
– Three Social Media Team

Rated 5 out of 5 stars

I was served by iky

I was served by iky. He Helped me set up my phone and home broadband. Great service.

4 August 2026
Unprompted review
Three UK - 3Store Wimbledon logo

Reply from Three UK - 3Store Wimbledon

Love this, Theresa 💫 Iky's support with getting your phone and home broadband up and running clearly made a great impression 🌟

- Three Social Media Team

Rated 5 out of 5 stars

Mr IKY has been very professional and…

Mr IKY has been very professional and helpful to me. He is kind and caring towards to myself as a custmer. I am delighted for 3 to have a gentlman like Mr IKY. He has gone beyond and above to help me. A big thank you to Mr IKY

2 August 2026
Unprompted review
Three UK - 3Store Wimbledon logo

Reply from Three UK - 3Store Wimbledon

That’s fantastic, Ying! We’re so glad Mr IKY was able to provide the support you needed. Thank you so much for the 5⭐ review!
– Three Social Media Team

Rated 5 out of 5 stars

Great service all-round

Great service all-round. Lots of ideas about the best service for me. Signed up to 5g rolling contract. Very happy with the service. Served by Omar and he was helpful and knowledgeable. Great service.

19 July 2026
Unprompted review
Three UK - 3Store Wimbledon logo

Reply from Three UK - 3Store Wimbledon

Thank you for the review, Darren. We’re pleased Omar’s expert guidance helped you explore the right options and find a 5G plan that suited your needs perfectly. 🌟 – Three Social Media Team

Rated 5 out of 5 stars

Very nice experience

Very nice experience, helpful and reliable. Jamal was a trustworthy advisor who helped with my transaction today , very knowledgeable.

8 July 2026
Unprompted review
Three UK - 3Store Wimbledon logo

Reply from Three UK - 3Store Wimbledon

Thank you for your awesome feedback, Alex! 😊 It’s great to hear Jamal supported you so effectively and made your experience a positive one. — Three Social Media Team

Rated 5 out of 5 stars

Everything was wonderful xazal was…

Everything was wonderful xazal was great help she setup and done everything and explained one by one

3 July 2026
Unprompted review
Three UK - 3Store Wimbledon logo

Reply from Three UK - 3Store Wimbledon

Hiralal, we love hearing this. Xazal provided clear support throughout and made sure everything was set up confidently and with care.
— Three Social Media Team

Rated 5 out of 5 stars

Xazal was friendly and very helpful.

Xazal was friendly and very helpful.
Not only did she do the top up but gave me valuable advice.
She also helped me get my Utube back to English. Don't know how it got set onto Spanish.

15 June 2026
Unprompted review
Three UK - 3Store Wimbledon logo

Reply from Three UK - 3Store Wimbledon

Hey Allen! We’re delighted Xazal turned your roaming plan and app setup into such a smooth and positive experience. Wishing you a fantastic day. 😊 -Prabhjeet

Rated 5 out of 5 stars

We went to the store today to add an…

We went to the store today to add an extra number to our existing contract and change the contract a little bit. We dealt with Jamal.
He was very knowledgeable very helpful. I was impressed with the overall service so much so that I’ll be going back to see Jamal to talk to him about some of my business phones which are currently with another supplier. If Jamal is not a store manager yet he should be ! You need to promote people like this or you’ll lose them.

8 June 2026
Unprompted review
Three UK - 3Store Wimbledon logo

Reply from Three UK - 3Store Wimbledon

Hi David, we are thrilled to hear that Jamal took such great care of you in the store today. Providing helpful, knowledgeable support and making it easy to update your account is exactly what we aim for. -Shivam

Rated 5 out of 5 stars

I want to say a big Thank you to jamal…

I want to say a big Thank you to jamal the advisor at Wimbledon store. He help me always when I come and support me the best when I need help or any problem with my phone. Thank you

2 May 2026
Unprompted review
Three UK - 3Store Wimbledon logo

Reply from Three UK - 3Store Wimbledon

Every problem is just another chance to shine, Janett. We're delighted Jamal stepped in and sorted things seamlessly for you. What a joy it was to serve you at Wimbledon! -Ashifa

Rated 5 out of 5 stars

Jamal, the best stuff!

Jamal is really helpful amd patient. He solved my problem.

29 April 2026
Unprompted review
Three UK - 3Store Wimbledon logo

Reply from Three UK - 3Store Wimbledon

We’re so pleased Jamal’s thoughtful approach made everything easier for you. Your feedback means a lot. -Suhaas

Rated 5 out of 5 stars

Fantastic service from Jamal

Fantastic service from Jamal – fast, friendly.

29 April 2026
Unprompted review
Three UK - 3Store Wimbledon logo

Reply from Three UK - 3Store Wimbledon

Hey Antony, that’s brilliant! We’re thrilled that Jamal made your experience so positive. Thank you for this amazing 5⭐ review! -Veronica

Rated 5 out of 5 stars

I had a really positive experience at…

I had a really positive experience at Three thanks to Jamal. He was genuinely helpful, patient, and took the time to explain everything clearly without rushing me.

He listened to what I needed, gave honest advice, and made sure I left with something that actually suited me. Customer service like this is not always easy to find, so it was very much appreciated.

Thank you, Jamal, for your help.

23 April 2026
Unprompted review
Three UK - 3Store Wimbledon logo

Reply from Three UK - 3Store Wimbledon

Thank you for sharing this with us. It’s wonderful to hear that Jamal provided such clear guidance and genuine support throughout your experience. Enjoy the rest of your day! -Afaq

Rated 5 out of 5 stars

Came to store for support with my…

Came to store for support with my device setup and some information and jamal the customer advisor was very helpful and polite. Thank you would definitely recommend Wimbledon store.

22 April 2026
Unprompted review
Three UK - 3Store Wimbledon logo

Reply from Three UK - 3Store Wimbledon

This absolutely made our day! 💛 Jamal will be delighted to hear your kind words. Thanks for recommending our Wimbledon store! -Ayesha

Rated 5 out of 5 stars

Accessing an app after many failed attempts.

As a Three customer I visited the Wimbledon store yesterday because I had been unable to log into a banking app on my iPhone. Ceysun was able to resolve the issue in a matter of minutes, something which no-one else had managed to do. I was very impressed at the level of customer service and Ceysun’s tenacious approach in dealing with the problem. 10/10.

8 April 2026
Unprompted review
Three UK - 3Store Wimbledon logo

Reply from Three UK - 3Store Wimbledon

Wow, Peter! It feels incredible to know Wimbledon at our Ceysun’s store made everything seamless and ensured a smooth experience. Thank you for choosing us and for sharing your feedback. -Neha

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