Jamal was very helpful today with my issue I was facing for sometime. He managed to get this sorted out for me thank you so much. Very knowledgeable and polite great advisor.
Company replied
Location
Switch locationUnit 115 Centre Court, 4 Queens Road, SW19 8YA Wimbledon, London, GB
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Jamal was a great customer service agent, he was able to answer all my questions and advise what package would best fit my needs best. Thank you again for your help Jamal!
Company replied
Great service, highly recommended
Company replied
We went to the store today to add an extra number to our existing contract and change the contract a little bit. We dealt with Jamal. He was very knowledgeable very helpful. I was impressed with the... See more
Company replied
Company details
About Three UK - 3Store Wimbledon
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 115 Centre Court, 4 Queens Road, SW19 8YA, Wimbledon, London, United Kingdom
- 02089473174
4.8
Excellent
60 reviews
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Xazal or someone high rank
I believe i can left a comment there, because i went to 4 different Three Shop last two weeks. Brixton, Tooting, Sutton and Wimbledon. Xazal is one of the best which i met with three. She have good knowledge about company products and explains everything very well.
I went to the other shop and wanna to get the 5G hub but finally the staff gave me the 4G one and said 4G hub can use the 5G network(i know which is not) and the staff also said only can be active two day after.
Xazal done the 5G hub for me and i can use it at the same day. She do the 5G hub for us and answer the other staff require and also told us about the mobile plan.
Finally, we got the 5G hub and switch 2 mobile plan to three.
If someone at three can saw this comment, i strongly recommend you should keep you good staff for your company. She deserve the praise and reward.
22 March 2026
Unprompted review
Reply from Three UK - 3Store Wimbledon
Sorry for the confusion with that one store, Nam, we appreciate you speaking to Xazal and getting it corrected. She has done an incredible job, giving you the right information, and patiently setting you up with the device you need. Thank you so much for writing this brilliant review spotlighting the experience :) -Scott
Xazal was amazing super helpful and…
Xazal was amazing super helpful and super friendly. I definitely recommend the store in wimbeldon quarter 😊
17 March 2026
Unprompted review
Reply from Three UK - 3Store Wimbledon
Amazing, Tanaye! We’re glad to hear that Xazal delivered such a positive experience and was able to assist you during your visit to our Wimbledon Quarter store. Your feedback means a lot to us. -Afaq
Great service from Omar today
Great service from Omar today. Made it super simple and easy!
8 March 2026
Unprompted review
Reply from Three UK - 3Store Wimbledon
Hey Heather, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Jamal was very helpful today in store…
Jamal was very helpful today in store much appreciated 10/10 service . Thank you for the support
6 March 2026
Unprompted review
Reply from Three UK - 3Store Wimbledon
Oh wow, Edward! That’s what we call fantastic service and support. We’re so happy to hear that Jamal at the store worked magic, and your 10/10 truly means a lot. ☺️ -Neha
Exceptional customer service from the…
Exceptional customer service from the team I was welcomed and asked if I shall need assistance they would happy to facilitate me. They gave me space to think and review and reflect
I thanked the main person who had talked me after assisting me he was the assistant manager of the store
Overall exceptional experience
5 March 2026
Unprompted review
Reply from Three UK - 3Store Wimbledon
Thank you for your wonderful review, Glen! 🌟 We’re happy to know the staff created a welcoming environment, and the assistant manager made your experience exceptional. 🙌 -Veronica
Xazal
Xazal, was really helfull today in store and good customer service.
5 March 2026
Unprompted review
Reply from Three UK - 3Store Wimbledon
Hey Laetitia! 🎉 That’s awesome to hear! A huge shoutout to Xazal for making your experience excellent. Thanks so much for your feedback! 🥰 -Kashish
Adwaith, Friendly and quick.
Adwaith, the Three assistant in Wimbledon was friendly, helpfull and did sort my upgrade quickly
28 February 2026
Unprompted review
Reply from Three UK - 3Store Wimbledon
Thank you for your lovely feedback, Mr Dantes! It’s great to know that Adwaith at our Wimbledon branch provided welcoming and efficient support during your upgrade. 😊✨ -Veronica
Absolutely delighted with Jamal’s help…
Absolutely delighted with Jamal’s help today. Could not be nicer, welcoming and helpful. We have been here several times and find your staff providing the best service one could wish for . Every time we come our problems are sortied with a smile and efficiency. Thank you
15 February 2026
Unprompted review
Reply from Three UK - 3Store Wimbledon
Love hearing this, Ruzena 😊 It’s wonderful to know that Jamal and the team consistently take such good care of you and handle everything with real attention. Looking forward to welcoming you again soon. -Arvind
I went to visit Wimbledon branch today…
I went to visit Wimbledon branch today to make changes to my contract and I was supported by a advisor call jamal who was very knowledgeable and helpful. I just want to say thank you for today
5 February 2026
Unprompted review
Reply from Three UK - 3Store Wimbledon
Shamusideen! Thank you for sharing your experience. It’s great to hear that your visit to the Wimbledon branch went smoothly and that Jamal guided you through your contract changes with such clarity and care. We appreciate your kind words. -Afaq
Jamal was very helpful and most…
Jamal was very helpful and most friendly.
4 February 2026
Unprompted review
Reply from Three UK - 3Store Wimbledon
Hey Mr Stokes, that's impressive. We're thrilled to hear Jamal delivered such a smooth and positive experience 😊 -Arvind
Fantastic customer service
Fantastic customer service , great advise as always.
2 February 2026
Unprompted review
Reply from Three UK - 3Store Wimbledon
Alex, brilliant feedback. The team will be smiling knowing they delivered exactly the support you were looking for. Thanks for leaving this sweet 5⭐ -Ayesha
Jamal was Very helpful today in…
Jamal was Very helpful today in Wimbledon branch, thank you
17 January 2026
Unprompted review
Reply from Three UK - 3Store Wimbledon
Pisarapunt, thank you for sharing this shining moment 🎉! Jamal will be thrilled to know he made your Wimbledon visit truly special ✨. Here’s to many more wonderful experiences together. -Ashifa
Amazing service by Jason here
Amazing service by Jason here, start loving Three more than ever.. keep it Up Jason!
8 January 2026
Unprompted review
Reply from Three UK - 3Store Wimbledon
What a sweet 5-star rating, Syed! Jason is truly exceptional. Thank you for sharing your lovely feedback, it means so much to us! 😊 -Kashish
Jason served me and the service was…
Jason served me and the service was excellent. He took his time to go through details with me, very cautious and respectful.
8 January 2026
Unprompted review
Reply from Three UK - 3Store Wimbledon
Thanks for your 5 ⭐ review, Henry, and it's lovely to hear that you enjoyed great customer service from Jason. We appreciate you taking the time to share this with us 🎊. -Michael
Amazing service from ceysun really took…
Amazing service from ceysun really took time to sit me down and go through all the options
2 January 2026
Unprompted review
Reply from Three UK - 3Store Wimbledon
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Jamal @wimbledon
Jamal has been amazing. Super knowledgeable, extremely helpful.
Was able to help with everything we needed.
He made us feel welcome and nothing was too much trouble.
Would recommend him 10/10
28 December 2025
Unprompted review
Reply from Three UK - 3Store Wimbledon
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Great salesmanship
Aidwaith was an excellent sales contact and went out of his way to explain to me my options. I felt heard and confident in my choice.
23 December 2025
Unprompted review
Reply from Three UK - 3Store Wimbledon
Clare, that's phenomenal! We’re overjoyed to hear that Aidwaith went the extra mile to walk you through every option and make you feel truly supported. Moments like these genuinely brighten our day ✨ -Ashifa
Very good service given by jamal at the…
Very good service given by jamal at the three wimbldon branch today . Helped me get connected with unlimited data plan at a great price . Thank you
18 December 2025
Unprompted review
Reply from Three UK - 3Store Wimbledon
Hey Zoraida, that’s marvelous! A big shoutout to Jamal for providing such amazing support at our Wimbledon branch. Thank you for taking the time to leave us a 5⭐ review! -Veronica
I just want to say how helpful jamal…
I just want to say how helpful jamal was today in the Wimbledon store. I went to store with a slight issue as i did not have roaming in my package and didn't know my options and he advise me with all options and this resulting in me staying and upgrading with 3 . Great knowledge and very polite
15 December 2025
Unprompted review
Reply from Three UK - 3Store Wimbledon
Hi Dimitrina, this is what we love hearing from our customers! Thanks so much for the 5 star review! -John
The customer service is amazing and…
The customer service is amazing and especially staffs at Wimbledon Quarter, I have used them for over 20 years
13 December 2025
Unprompted review
Reply from Three UK - 3Store Wimbledon
That’s brilliant, Teresa! We are happy to hear that you had a great experience with us. Thank you so much for your kind words; We're always happy to help. -Kashish
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