Tyler has been fantastic!! Coming into 3 Store for a new phone is my worst nightmare!!! Very stressful! Always asked complicated questions! Like what’s your password! Tyler made the experience almo... See more
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See what reviewers are saying
Came in for advice about new phone, Remi showed me the options didn't try and up sell me which I appreciate. Explained exactly the breakdown on price re: handset Vs contract. Left happy with everythin... See more
Company replied
Great service from 3 store. Needed to replace my old 3 phone and get them to move important APs etc across. They gave me a new very reasonably priced contract and did th job in just over an hour. N... See more
Company replied
Remi was extremely patient and helpful. I wasn't sure what I wanted at all and she talked through all the options to ensure I got the best deal. She was also very knowledgeable about the phones and th... See more
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Company details
About Three UK - 3Store York
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
13 Coney Street, YO1 9QL, York, North, United Kingdom
- 01904674773
4.9
Excellent
318 reviews
Asks customers to review
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Tyler was very helpful in helping me…
Tyler was very helpful in helping me upgrade my phone
12 July 2026
Unprompted review
Reply from Three UK - 3Store York
Hello George, we’re glad Tyler helped with your upgrade and appreciate you taking the time to share your experience. – Three Social Media Team
Reply from Three UK - 3Store York
Hey John, it's wonderful to hear you had a positive experience. Thank you for taking the time to leave your feedback! 🌟
-Three Social Media Team.
Tyler was very helpful 👍🏼
12 July 2026
Unprompted review
Reply from Three UK - 3Store York
Thanks so much, David! 🎉 We’re delighted Tyler could support you in just the way you needed. Wishing you a wonderful day! ☺️ — Three Social Media Team
Great service by remi
11 July 2026
Unprompted review
Reply from Three UK - 3Store York
Hi Tilda, this is wonderful to hear! We are so glad that Remi looked after you so well and provided a great experience during your interaction. Thank you for taking the time to share your feedback.— Three Social Media Team
Tyler was easy to talk too and fast I…
Tyler was easy to talk too and fast I dont like waiting but great experience and great deal
11 July 2026
Unprompted review
Reply from Three UK - 3Store York
Hi Kris, thank you for sharing your experience. We’re really glad to hear Tyler made everything quick and easy for you, especially since you prefer not to wait. It’s great to know you left with a deal you’re happy with.
— Three Social Media Team
Reply from Three UK - 3Store York
Hey Dave, we’re really glad our team made such a great impression. Thanks so much for the feedback! 😊
-Three Social Media Team.
Quick and professional service
Quick and professional service. Everything was explaind in details.
11 July 2026
Unprompted review
Reply from Three UK - 3Store York
Hey Pietro, it’s wonderful to hear you had a positive experience. 🌟 Thank you for taking the time to leave your feedback!
-Three Social Media Team.
A lengthy period of time spent with…
A lengthy period of time spent with Tyler explaining various options for me
Including answering many of my questions
Managed to find a deal that suited my needs
8 July 2026
Unprompted review
Reply from Three UK - 3Store York
Hi there, we really appreciate your feedback. Great to know Tyler’s patience and clear explanations made your visit so helpful and reassuring.
– Three Social Media Team
Excellent service
Excellent service. Remi was really helpful, she took her time and made sure everything was right. Highly recommend.
8 July 2026
Unprompted review
Reply from Three UK - 3Store York
Hey Matt, that’s fabulous! We’re delighted that Remi made your experience smooth and seamless. Thank you for recommending us. 😊 — Three Social Media Team
Reply from Three UK - 3Store York
Hi Richard, thank you for taking the time to share your experience. We’re really glad we could help and that everything went smoothly for you.
– Three Social Media Team
Very friendly staff
Very friendly staff, Remi took her time to explain things out.
8 July 2026
Unprompted review
Reply from Three UK - 3Store York
Hi Janipher, We are absolutely delighted to hear about your positive experience. It is wonderful to know that Remi provided such patient and friendly support during your visit.— Three Social Media Team
Very helpful and friendly
Very helpful and friendly. Transparent and straightforward. Well informed and clear information and advice. Thankyou.
7 July 2026
Unprompted review
Reply from Three UK - 3Store York
Thank you for your fabulous review, Fiona! 🌟 We’re really glad to hear everything went so well. — Three Social Media Team
Tyler was very patient while attending…
Tyler was very patient while attending about our inquiry and we were happy about his service. Thank you Tyler.
7 July 2026
Unprompted review
Reply from Three UK - 3Store York
Hello there, it is wonderful that Tyler provided such patient and attentive guidance to handle your inquiry completely, ensuring you left with a highly positive experience. — Three Social Media Team
Remi good assist help me a lot good…
Remi good assist help me a lot good experience
7 July 2026
Unprompted review
Reply from Three UK - 3Store York
Hi there 🎯 We’re delighted Remi’s support made such a positive difference and helped you along the way 🌟
- Three Social Media Team
Assistant in the store was extremely…
Assistant in the store was extremely helpful and explained everything fully so that I totally understood and got me the best deal ever.
7 July 2026
Unprompted review
Reply from Three UK - 3Store York
Hello Patricia, we’re delighted to hear our team made everything clear and helped you find a great option. - Three Social Media Team
Reply from Three UK - 3Store York
Hey, Robert! We’re really pleased to hear you received excellent service. It’s great to see our team delivering the kind of experience that leaves customers genuinely satisfied. 😇 - Three Social Media Team
Came into the 3 store in York today…
Came into the 3 store in York today with my husband. We were helped by Jon who really went above and beyond to help us. He solved both of our problems which was fantastic. He is a credit to your company and should be recognised for his first class service.
We left the store very happy.
3 July 2026
Unprompted review
Reply from Three UK - 3Store York
Hello Suzi, it is wonderful to hear about your visit to our York branch with your partner, where Jon delivered top-tier care to address both of your requirements seamlessly. We appreciate you sharing this exceptional standard of care, and it is brilliant to know you both walked out completely satisfied with your outcome. — Three Social Media Team
Reply from Three UK - 3Store York
Hi Nic. Thank you so much for sharing your positive feedback about our team's knowledge. We always aim to provide clear and helpful support whenever you need us.— Three Social Media Team
The process was very smooth and…
The process was very smooth and friendly staff especially Staff named Remi. Highly recommend
29 June 2026
Unprompted review
Reply from Three UK - 3Store York
We appreciate you sharing your review, Ayman. We're glad to hear the experience felt simple and that Remi’s assistance stood out. Thanks for the recommendation.
– Three Social Media Team
I went in store today and was helped by…
I went in store today and was helped by Jon to upgrade my phone and find the best plan for me whilst also ensuring it was the most affordable! He was very helpful and knowledgable, and very friendly. 10/10 experience, very happy with my new phone! :)
29 June 2026
Unprompted review
Reply from Three UK - 3Store York
Thank you, Shannon! We’re delighted to hear you had such a great experience in store. Jon will be thrilled to know he helped you find the right upgrade and plan while keeping everything budget‑friendly. 😇 Three Social Media Team
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