My son bought a Tv from EBay at the weekend when they had a 15% discount event on which required the purchase to be over £9-99 and within certain dates. Unfortunately, although he tried, he wasn’t abl... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Have never used this company before and l can only say it is a true pleasure doing business with them. What brought arrived on time and was supplied with lots of information about what was happaning e... See more
I have bought a lot of items from this company through ebay and found them to be brilliant. The items are well described and usually in a much better condition that the description. If anything is not... See more
Dear Jatinder, First of all, thank you very much for everything. I carefully checked the package, and everything was included as expected. I have been using it for two weeks now, and so far... See more
Contact info
1-3 Crane Close, Denington Ind. Est., NN8 2QG, Wellingborough, United Kingdom
- 01933272611
- info@tlx.co.uk
- www.tlx.co.uk
4.8
Excellent
511 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This team is fantastic
This team is fantastic. I was looking for a tv for home, however at the prices they had I couldn’t not buy one for the office as well. Refurbished items at a fantastic price. I had a browse throughout their listings and they are definitely my go to people from now on. If it’s a phone, coffee machine or a 75” tv, it will be them. Thanks for the service!
1 May 2024
Unprompted review
Reply from TLX
Hiya!
Thank you for sharing your positive experience shopping with us.
We hope to see you again soon!
Kind Regards
The Kazoop Team
Iphone14 plus refurbished
Iphone14 plus refurbished. Phone was faulty on delivery but after excellent communications with Jatinder at cheapest electrical it was replaced within 24 hrs via dpd. Replacement worked great and looked like new. Excellent communication and service. Highly recommended.
1 May 2024
Unprompted review
Reply from TLX
Hi there!
Thanks so much for your review, we love getting feedback and take pride in our customer service.
Please get in touch if there is anything else we can do to make your day.
Kind Regards
The Kazoop Team
Highly recommended
After much searching for a newish phone that wouldn't cost silly money, I found the "cheapestelectrical" shop on Ebay.
The chosen phone was refurbished, but was also a great price, so I bought it.
The delivery was quick and I received what was essentially a new unmarked phone, which was beyond my expectations.
Adam was quick to reply when I had any questions.
Highly recommended and I will undoubtedly use them again in the future.
30 April 2024
Unprompted review
Reply from TLX
Hi David!
Thank you for your 5-star review.
Adam is thrilled to see your feedback, it's really appreciated! 😊
Kind Regards
The Kazoop Team
Always a great experience
Returning customer of several items and I can honestly say they’re a fantastic company.
Great products, fair pricing and the all important customer service is second to none. Highly recommended
1 May 2024
Unprompted review
Reply from TLX
Hi there!
Thank you for sharing your positive experience shopping with us. 🙌
We hope to see you again soon! 🌟
Kind Regards
The Kazoop Team
Adam at customer services made this a…
Adam at customer services made this a very good experience. Product needed a repair which was authorised without hesitation. Above and beyond in my opinion. If given a chance they will sort out any issues.
2 May 2024
Unprompted review
Reply from TLX
Hi Mark!
Thank you for your 5-star review. 🙌
Adam is chuffed to hear his service made a bad situation much better. 🌟
Kind Regards
The Kazoop Team
AirPod pros
Bought AirPod pros on Monday, arrived Wednesday morning. Can’t fault the service or the product. £80 cheaper than Apple. Would use kazoop again.
29 April 2024
Unprompted review
Reply from TLX
Hi there!
Thank you for your 5-star review. 🎉
We are thrilled to see your feedback, it's really appreciated!
Kind Regards
The Kazoop Team
Bought a phone on Monday 29 it said 2…
Bought a phone on Monday 29 it said 2 days delivery it was for my daughter birthday on the 2nd now royal mail not delivering it till Friday 3rd that's 5 days,so you lied about 2 days delivery ( misrepresentation) it's not good to me now its too late for birthday so don't want it, want my money bk and official complaint.
29 April 2024
Unprompted review
Reply from TLX
Hi Claire!
Thank you for your valuable feedback. We appreciate you taking the time to share your thoughts with us.
I'm so sorry our courier didn't get it right this time around, this isn't how things usually work around here! 🙌
I can see we've swiftly refunded you, and if you do decide to give us another chance, pop me a message, and we can sort you out a discount code. 🌟
Thanks
The Kazoop Team
Problem with new mobile phone
I recently bought a mobile phone from kazoop, unfortunately the phone was locked to a network other than my network.
I contacted kazoop and this problem was sorted out very promptly by Anita at kazoop getting me the code from the other network to unlock it.
The service was excellent and if I could give more than 5 stars I would.
20 April 2024
Unprompted review
Reply from TLX
Hello, Paul!
Thank you for leaving a 5-star review. 🎉
We're delighted to hear that you're satisfied with your purchase. I will make sure to share your feedback with Anita. 🙂
If you need any assistance with setting up the product, or if you have any questions, please don't hesitate to contact us.
Best regards
The Kazoop Team
Ai fryer
I bought a used air fryer at a very good price. I expected a more superficially damaged item (it was advertised as scratched and dirty) and it was in much better condition than I thought. There was a technical issue which I got back to Adam at Cheapest Electricals about and he refunded half the cost, without any wrangling or issue. I feel I got a bargain and will definitely shop with them again
29 April 2024
Unprompted review
Reply from TLX
Hiya Laura!
I wanted to thank you for your amazing 5-star review. We are delighted to hear that you had a great experience purchasing from us! Your feedback means a lot to us and I will definitely share it with Adam. He will be thrilled to know that his efforts have made you happy. 🎉
If you have any questions or concerns, please feel free to ask me.
Best regards,
The Kazoop Team
Outstanding customer service
I made a mess of sending a parcel and they sorted it out whilst keeping in touch with me best customer service I have ever had
25 April 2024
Unprompted review
Reply from TLX
Hi Sue!
Thank you very much for your 5-star review. 🎇
Your kind words about our service are really appreciated.
We are so happy you are pleased with our service, and we can’t wait to have the opportunity to make you smile again! Thanks for choosing us! 🌟
Kind Regards
The Kazoop Team
Bought a sat nav from this company…
Bought a sat nav from this company trading as cheapest electrical on ebay, it developed a fault but the customer service was absolutely outstanding and the issue dealt with swiftly. Would highly reccomend them.
10 April 2024
Unprompted review
Reply from TLX
Hi Alan!
Thanks for your awesome feedback! 🙌
We hope to see you again soon!
Thanks!
The Kazoop Team
Brilliant buying experience
Really impressed by this company. My new smartphone arrived quickly, well packaged and in excellent condition. For a reconditioned phone, it's excellent.
17 April 2024
Unprompted review
Reply from TLX
Hi Karen!
Thank you for your 5-star review.🙏
We are happy to hear you are pleased with your purchase, I will pass your feedback onto the relevant departments. 🙌
If you require any help with the product set up, or if you have any questions, please do get in touch.
Kind Regards
The Kazoop Team
Item broken NO REPLY ON PHONE OR EMAIL
Order baby camera/monitor Item delivered arrived ok, but didn’t work properly. Camera at nighttime flickered on/off like disco light while making clicking noise like a camera
After writing review TLX electrical been in touch given full refund
9 April 2024
Reply from TLX
Hi Greg!
Thank you for your review.
Our testing team implements thorough quality control measures for our products. However, we failed this time, and we apologize that your product did not pass our quality measures. We understand your frustration and would like to make it right.
I want to get this sorted for you asap, but I cannot see any emails or calls from you?
Please pop the details to sales@cheapestelectrical.co.uk, and we'll sort you out with a return label.
Thanks again
The Kazoop Team
Great company super fast delivery and…
Great company super fast delivery and marvelous after sales service Very helpful and quick response will definitely be using again in the future 👍
5 April 2024
Unprompted review
Reply from TLX
Hi Kevin!
Thank you very much for your 5-star review. 🙌
Your kind words about our service are really appreciated.
We are so happy you are pleased with our service, and we can’t wait to have the opportunity to make you smile again! Thanks for choosing us!
Kind Regards
The Kazoop Team
Many thanks cheapestelectrical.com
Many thanks cheapestelectrical.com, just unpacked my Vax carpet cleaner, it came in the original Vax box with everything still in the original packaging, next day delivery and you saved me £100.00. I will definitely use you again. Thanks again
Kieron Hewitt
18 April 2024
Unprompted review
Reply from TLX
Hi Kieron!
Thank you for sharing your positive experience shopping with us. 🙏
We hope to see you again soon!
Kind Regards
The Kazoop Team
The customer service makes this a 5
The customer service makes this a 5. I had a slight problem with my order and the issue was resolved almost immediately after emailing the company. Thankyou for my scooter and your swift responses
Kind regards
One happy customer
9 April 2024
Reply from TLX
Hi James
Thank you for your 5-star review. 🙌
We really appreciate you taking the time to share your experience with us!
If there’s anything else we can help you with, please let us know.
Kind Regards
The Kazoop Team
Great Customer Service
Although the product I received from TLX was faulty they immediately reimbursed me the full purchase price, with no haggling or delay.
15 April 2024
Unprompted review
Reply from TLX
Hi Annette!
Thank you for your 5-star review. 🎉
We really appreciate you taking the time to share your experience with us!
If there’s anything else we can help you with, please let us know.
Kind Regards
The Kazoop Team
first class service
first class service
speedy despatch and delivery
exactly as described
excellent communication also
9 April 2024
Unprompted review
Reply from TLX
Hi Inga!
Thank you for sharing your positive experience shopping with us. 🙌
We hope to see you again soon!
Kind Regards
The Kazoop Team
Very good buyer experience
Excellent customer service. Goods as described. Super helpful if any issues arise.
10 April 2024
Unprompted review
Reply from TLX
Hi Beverley!
Thanks so much for your review, we love getting feedback and take pride in our customer service. 😊
Please get in touch if there is anything else we can do to make your day.
Kind Regards
The Kazoop Team
Reply from TLX
Hi Nad!
Thank you for your 5-star review. 🙌
Kind Regards
The Kazoop Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.