I like this site and use it a lot. My most recent order of bare root ferns has not sent up any shoots yet after several weeks. I think I ordered too late into the summer. I will keep an eye out to... See more
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Most of the bare root plants are growing. It took a long time to recieve them tho. I'm waiting til fall with cooler weather to transplant them outside.
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About 6 of the plants were almost dead upon arrival, but all the others look great and healthy. We hoping the 6 sad one would perk up,but they didn't and died. Because they looked so bad compared to... See more
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There were no planting instructions with the baggies or on the website so I did my best and tried to use Google for the rest. Several items never came up, but it's possible that they're ephemeral? I d... See more
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3.9
Great
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Reply from Tnnursery
Thank you so much!
Not impressed
Took forever to receive items, the "damp" substrate put on the roots was dry and roots had moved all around in the bag. One was DOA, the other finally leafed out and seems to be growing well
1 April 2026
Unprompted review
Reply from Tnnursery
We're sorry to hear you were disappointed.
If one plant has already leafed out and is growing well, that indicates the shipment itself arrived viable. Bare-root plants can establish at different rates, and if another plant failed shortly after planting, factors such as transplant shock, weather, soil conditions, or growing conditions may have affected its establishment.
We appreciate your feedback and are glad to hear that one of your plants is growing successfully. Thank you for giving our family-owned nursery the opportunity to serve you.
– Bailey
TN Nursery
You have all the correspondence between…
You have all the correspondence between us on record. I gave you one star because None wasn’t an option!
It comes down to a dishonest and unethical treatment of a customer. I cannot stress enough how horrible this experience was for me! You sent me root stock that was completely ruined because you shipped it on a holiday weekend when temperatures were in the 90's. The bag containing the roots was open. The packing was completely dried out. The roots crumbled in my fingers when I attempted to separate them in order to plant them. Planting dust or bits and pieces of what was once dormant root stock was an act of the absurd!
Your response was divorced from reality. In retrospect, I should have shipped them back and told you what to do with them.
It grieves me to allow anger to overwhelm me. I lost $40 as if I took it in paper currency and cut it up into the same size pieces as the destroyed root stock!
I have also wasted far too much time on this!
For reference in the future, try using a human being to talk to customers. Try taking responsibility instead of telling people they should have paid extra for a guarantee you openly display on your web site as " guaranteed live arrival".
Try listening instead of hiding behind " policies" generated ad nauseum by some automated response mechanism!
I would not do business with this nursery again on a dare!
7 July 2026
Unprompted review
Reply from Tnnursery
We're sorry you remain disappointed with your experience.
We respectfully disagree with several of the statements in your review. Our 24-Hour Live Arrival Guarantee covers plants that arrive dead or damaged in transit. It is separate from our extended Plant Protection coverage, which provides additional coverage after planting. These policies are clearly disclosed before purchase.
The timing of shipment around a holiday weekend does not mean we knowingly shipped damaged plants. We carefully package dormant bare-root plants for transit, but once they leave our nursery, carrier delays and weather conditions are outside of our control.
We also use automated responses to ensure customers receive immediate assistance, but every customer has the opportunity to have their concerns reviewed by our support team. We understand our resolution did not meet your expectations, but we acted in accordance with our published policies, which are applied consistently to every customer.
We are a small, family-owned nursery that has proudly served gardeners since 1959, and we strive to treat every customer fairly while standing behind the policies that govern live plant shipments.
– Bailey
TN Nursery
I planted as directed
I planted as directed, but none of the rhizomes have come up. I didn’t get them until mid June and the directions gave optimimal planting time as late May.
16 June 2026
Unprompted review
Reply from Tnnursery
We're sorry to hear you're disappointed.
Many of our bare-root rhizomes and perennial plants spend their first growing season establishing strong root systems underground. Although your planting directions mention the optimal planting period, planting in mid-June is still appropriate for many varieties, and it is common for some not to produce visible top growth until the following spring.
We appreciate your patience and hope you'll be pleasantly surprised when they emerge next season.
– Bailey
TN Nursery
I have no idea if these plants survived…
I have no idea if these plants survived though. I did receive and planted them, but none of them have shown any evidence of surviving.
For bare root like these I don't know if I should expect at least small shoots in first year
8 June 2026
Unprompted review
Reply from Tnnursery
We're sorry you're concerned about your plants.
For many bare-root perennial plants, it is completely normal not to see visible shoots during the first growing season. Their primary focus is establishing strong root systems underground, and many varieties do not produce top growth until the following spring.
We understand it can be concerning when you don't see immediate growth, but this is a normal part of the establishment process for many bare-root perennials. We hope you'll be pleasantly surprised when they emerge next spring.
– Bailey
TN Nursery
I am a returning customer
I am a returning customer. Plants always arrive safe. I will be buying from them again.
31 July 2026
Unprompted review
Reply from Tnnursery
Thank you so much!
Great products at reasonable prices
Everything arrived with instructions and was in very good condition. I would definitely buy from TN Nursery again.
1 July 2026
Unprompted review
Reply from Tnnursery
Thank you so much!
Poor planting instructions
Plants arrived as ordered - no issues there. I struggled with your instructions on how to plant -specifically on how to identify the crown in bare root ferns. I counted on some good instructions from you - your video does not match your written instructions (is it really hard to make a vid that follows your written instructions?) and your AI chat was a huge waste of time. Again - the plants seemed fine - customer service was the issue
25 July 2026
Unprompted review
Reply from Tnnursery
Thank you for your honest feedback.
We're glad to hear your plants arrived in good condition. We sincerely apologize that our planting instructions were confusing and that the video did not clearly match the written instructions. We also appreciate your comments regarding our AI support.
Your feedback is valuable, and we'll review both our written planting guide and video to make identifying the crown on bare-root ferns clearer and more consistent. Our goal is to make planting as simple as possible, and we appreciate you bringing this to our attention.
Thank you for giving TN Nursery the opportunity to serve you.
– Bailey
TN Nursery
Good Communication from TN Nursery
TN Nursery had great communication on the purchase and shipping of my products. They arrived in very good condition.
6 May 2026
Unprompted review
Reply from Tnnursery
Thank you so much!
I got the wrong items and out of 20…
I got the wrong items and out of 20 plants I ordered only 4 of them are growing I was very disappointed
1 July 2026
Unprompted review
Reply from Tnnursery
We're sorry to hear you were disappointed with your order.
If you received plants that were different from what you ordered, we certainly regret that experience. Many of our bare-root perennial plants also spend their first growing season establishing strong root systems underground and often do not produce visible top growth until the following spring. It is common for only some plants to emerge during the first season while others establish below the soil.
We appreciate your feedback and hope you'll be pleasantly surprised when additional plants emerge next spring.
– Bailey
TN Nursery
Great variety of native plants
The buy one get one offer with plants has helped immensely and has allowed a little wiggle room when planting since not everything planted makes it. So far, so good. The plants were well packed and arrived in a timely fashion. The variety of native plants is also great!
8 June 2026
Unprompted review
Reply from Tnnursery
Thank you so much!
Received and already planted and…
Received and already planted and looking forward to them rising from the soil.
28 July 2026
Unprompted review
Reply from Tnnursery
Thank you so much!
Failed to take
Out of this order, only the milkweed took....
very disappointed!! And frustrated, was trying to create a 'native' perennial garden; these plants are hard to find in local nurseries. Thought TN would be the answer.
Order number #89294511
11 July 2026
Unprompted review
Reply from Tnnursery
We're sorry to hear you were disappointed.
We're glad to hear your Milkweed established successfully. Many native bare-root perennial plants spend their first growing season developing strong root systems underground and often do not produce visible top growth until the following spring. It is common for only some varieties to emerge the first year while others establish below the soil before appearing the next season.
We hope you'll be pleasantly surprised as the rest of your native garden begins to emerge next spring. Thank you for giving TN Nursery the opportunity to be part of your project.
– Bailey
TN Nursery
None of my Lilly’s have sprouted and…
None of my Lilly’s have sprouted and appear dead.
14 July 2026
Unprompted review
Reply from Tnnursery
We're sorry to hear you're concerned about your Lilies.
Many bare-root Lily varieties spend time establishing their root systems before producing visible top growth. Depending on the variety and growing conditions, they may not emerge until the following spring. It is not uncommon for dormant bare-root lilies to appear inactive during their first season as they establish below the soil.
We appreciate your patience and hope you'll be pleasantly surprised when they emerge next season.
– Bailey
TN Nursery
My plants arrived dead
My plants arrive limp. brown, and mushy. They definitely looked dead but I carefully followed the instructions to rehydrate, then planted them. Nothing grew.
20 May 2026
Unprompted review
Reply from Tnnursery
We're sorry to hear you were disappointed.
Bare-root plants can naturally appear brown and limp when they arrive because they are shipped in a dormant state. However, they should not be judged solely by their appearance. We recommend rehydrating them and planting them promptly, as you did.
Many bare-root perennial plants spend their first growing season establishing strong root systems underground and often do not produce visible top growth until the following spring. While they may appear inactive above ground, they are frequently developing below the soil.
We appreciate your feedback and hope you'll be pleasantly surprised when they emerge next season.
– Bailey
TN Nursery
Not happy..my order took a long time to…
Not happy..my order took a long time to ship and the pellets I received isn't doing anything in my pond
9 June 2026
Unprompted review
Reply from Tnnursery
We're sorry to hear you were disappointed.
We apologize that your order took longer to ship than expected. During our busy season, processing times can occasionally be longer due to the high volume of orders.
Our Water Lily pellets are shipped as dormant rhizomes, not actively growing plants. Depending on water temperature, sunlight, and growing conditions, they often require time to establish before producing visible growth. It is not uncommon for dormant rhizomes to take several weeks, or even longer, before showing new leaves.
We appreciate your patience and hope you'll begin to see growth as they become established.
– Bailey
TN Nursery
Reply from Tnnursery
We're sorry to hear you're concerned about your tubers.
Many dormant bare-root tubers require time to establish before producing visible growth. Depending on the variety, soil temperatures, and growing conditions, it is not uncommon for tubers to remain dormant during their first season and not emerge until the following spring.
We appreciate your patience and hope you'll be pleasantly surprised when they begin growing as they become established.
– Bailey
TN Nursery
The plants came in really good…
The plants came in really good condition.
20 July 2026
Unprompted review
Reply from Tnnursery
Thank you so much!
Longer than anticipated receipt of plants
Seemed like it took a couple weeks longer than expected. When ordering plants, I waited until I was ready to plant since any delays affect plant health. The plants arrived about three weeks after order.
17 June 2026
Unprompted review
Reply from Tnnursery
We're sorry the shipping took longer than you expected.
During our busy spring season, processing times can occasionally be longer due to the high volume of orders. We understand that timing is important when planting, and we appreciate your patience while your order was being prepared.
Thank you for giving TN Nursery the opportunity to serve you, and we hope your plants establish and thrive.
– Bailey
TN Nursery
Very easy to order
Very easy to order, website is informative and easy to use. Price was good, delivery was within a reasonable time.
10 July 2026
Unprompted review
Reply from Tnnursery
Thank you so much!
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