The Trade Centre UK logo
Visit website

The Trade Centre UK Reviews 

47,097
•
TrustScore 4.5 out of 5

4.4

Car dealer•4 Locations
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 6,864 reviews, local reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the incredibly helpful and exceptionally friendly staff who make the entire car purchasing process completely smooth, transparent, and completely free of pressure. Many people truly appreciate the detailed guidance, patient answers, and professional support offered from the very moment they first step through the front door. However, some reviewers were not happy with the poor after-sales support and unexpected vehicle problems encountered shortly after driving away. Consumers reported dealing with severe mechanical faults, faulty parts, and frustratingly slow communication when trying to get necessary repairs sorted out.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that team members are professional, welcoming,... See more

Service

Users describe positive interactions with service, highlighting helpful and efficient staff during vehicle... See more

Product

Clients share ambiguous opinions on product, as experiences vary significantly. While some reviewers reported... See more

Customer service

Customers consistently note ambiguous experiences with customer_service. While many reviewers praised helpful... See more

User experience

People report positive experiences with user_experience, highlighting a quick, easy, and stress-free... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Each member of staff knows their role and does it well, but the finance side yesterday afternoon and this morning was a bit robotic. It is understandably very professional but with that lacks charisma... See more

Rated 5 out of 5 stars

Ayaan at the Wednesbury branch was very helpful. Gave us good advice , didn’t give us any hard sell. Listened to what we wanted and could talk to him about our budget and the different ways we could... See more

Rated 5 out of 5 stars

Through the whole process we didn’t feel rushed or pressured into any decisions. We were given space to look around at our own leisure but a member of the team was always close but if we had any que... See more

Rated 5 out of 5 stars

From start to finish jake couldnt do enough to help to find the right suv for us. Both of us being disabled it needed be right and it was perfect. Would recommend 100% if you go to the trade centre yo... See more

Company details

  1. #69 of 91 best companies in Car dealer
  2. #36 of 55 best companies in Used car dealer

Written by the company

The Trade Centre Group Plc is one of the UK’s largest independent used car retailers, we are known for our high-volume of car sales and our strong family-owned roots. Trade Centre Group sell over 35,000 used cars every year and we focus on offering customers a wide variety of quality used cars, outstanding value, exceptional service along with the convenience to drive your car away the same day.

£1000 PRICE PROMISE

Our Price Promise, you can't beat it!

Our Price Promise, you can't beat it!
At The Trade Centre UK, we pride ourselves in offering a great choice of used cars at the lowest price around. Home to probably some of the UK's cheapest cars, our showrooms in Coventry, Wednesbury and Rochdale are well-stocked with a range of cars to suit every taste, style, and budget. Let our dedicated sales professionals help you choose the perfect new car at an unbeatable price. What’s more, we’re so confident in our prices that we’re willing to bet on it; if you can find the same car available in the local area for a lower price then we’ll give you £1,000 plus the difference in price. That’s our Trade Centre UK Price Promise. See website for terms.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

47k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(47,097)

6,666 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Came today

Came today, not knowing we would be buying a car. I’m happy to meet Craig and Stephen to help us find the perfect car. Thanks to Sam and Asad who helped us with the paper work. Would definitely recommend to friends and family.

23 August 2026
Unprompted review
Rated 5 out of 5 stars

Excelente

Very good, trading centre.
Friendly and your able to drive out with the new car in the same day.

23 August 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look