Nicola was as cheerful and helpful as always, checking things through to make sure everything was to our liking before finalizing our details. Felt taken care of and not rushed.
Company replied
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See what reviewers are saying
Nicola Jones who works at the Bridgend branch is our go too. We have followed Nic from other holiday companies because she knows what she's doing. Understands your needs, gives a valued opinion especi... See more
Company replied
Great service Carmen in bridgend store helped me buy skiing holiday (never been skiing before ) and advised would would should book for
Company replied
Hi went in looking for a 4 night break with coach company the lady Nicola got books helped us choose the trip that suits us very polite lady nothing was too much trouble very social looking approach f... See more
Company replied
Company details
- #28 of 204 best companies in Travel agent
- #14 of 52 best companies in Cruise Travel Agency
- #9 of 31 best companies in Currency exchange service
- #3 of 19 best companies in Travel clinic
- #14 of 102 best companies in Travel deals
- #3 of 67 best companies in Travel Insurance Company
Written by the company
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
Written by the company
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Contact info
8 Adare Street, Bridgend, CF31 1EJ, Mid Glamorgan, United Kingdom
- 01656662438
4.9
Excellent
479 reviews
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First class service
Very knowledgeable, was so helpful and friendly gave a lot of advice.
29 August 2026
Reply from Travel House - Bridgend
We're so happy to hear our team was helpful and provided great advice! Thank you for your kind words.
Reply from Travel House - Bridgend
Thank you for your fantastic 5-star review! We are so pleased to hear that you felt welcome and received excellent assistance. We truly appreciate your kind words.
Safari holiday soured over price!
We booked a safari holiday at a cost of £9968.41 through Mercury Holidays. 24 hours later being excited I looked online and the same holiday was £9600.75 extremely disappointed 😞 even though this doesn't seem like Travel House fault it's made me really disappointed and not looking forward to my holiday. Looking at cancelling even though I was looking forward to it
23 August 2026
Reply from Travel House - Bridgend
We are truly sorry to hear of your disappointment regarding the price difference you discovered after booking your safari holiday. We understand how frustrating it must be to find the same holiday at a lower cost so soon after your purchase, and we regret that this has impacted your excitement for your trip. We want to assure you that we are taking your feedback seriously.
Lovely travel consultants
Lovely travel consultants, always prepared to price match internet price. The staff go extra mile they check you in and print luggage labels for you.
22 August 2026
Reply from Travel House - Bridgend
Thank you for your wonderful 5-star review! We are so pleased to hear that our team provided such excellent service and went the extra mile for you. We truly appreciate your kind words.
Once again booked an holiday withTravel…
Once again booked an holiday withTravel House and Ainee was excellant. I have had the pleasure of knowing Ainee for a long time and you are lucky to have her.
For nearly 25 years on booking holidays with Ainee she is getting better and better.
Look after her
Leighton John
21 August 2026
Reply from Travel House - Bridgend
Thank you so much for your fantastic review!
We are absolutely thrilled to hear about your long-standing and positive experiences with our team member. It's truly wonderful to know that for nearly 25 years, she has consistently provided such excellent service and continues to impress you with each booking.
We completely agree that we are very fortunate to have such dedicated and skilled individuals on our team. Your kind words about her getting "better and better" are incredibly encouraging and will certainly be passed along. We truly value loyal customers like yourself and appreciate you highlighting her exceptional work.
We look forward to helping you plan many more wonderful holidays in the future!
Amazing and hassle free
Amazing hassle free experience from start to finish - Nicola is fabulous
20 August 2026
Reply from Travel House - Bridgend
Thank you for your wonderful 5-star review! We are so pleased to hear that you had such a smooth and enjoyable experience with us from beginning to end. We appreciate you choosing us and hope to welcome you back again soon!
Nicola from Travel House Bridgend was…
Nicola from Travel House Bridgend was extremely helpful and was able to book my chosen cruise for me while on the phone. Made the process simple and straightforward, all relevant information sent through to myself
20 August 2026
Reply from Travel House - Bridgend
We are so pleased to hear that booking your cruise was a simple and straightforward process for you! It's wonderful that our team was able to assist you efficiently.
Once again, great fantastic service!
Once again, great fantastic service!
We love your place! #staff #bookingprocess #service
#pallisterclothing
16 August 2026
Reply from Travel House - Bridgend
We're so happy to hear you consistently enjoy our service and appreciate your kind words about our team and booking process. Thank you for your wonderful feedback!
Excellent service and a very good and…
Excellent service and a very good and friendly staff member who I think was Amy, would recommend to anyone. Holiday was nearly £300 cheaper than TUI aswell
15 August 2026
Reply from Travel House - Bridgend
We are so pleased to hear you received excellent service and found a great deal on your holiday! Thank you for your wonderful recommendation.
Karley greeted us with a smile and…
Karley greeted us with a smile and listened to what we asked for. Very patient with us as our options were open and needed a decision from us to book. We have always used Travel House and will come back for sure.
Thank you
15 August 2026
Reply from Travel House - Bridgend
Thank you for your fantastic 5-star review! We are so pleased to hear that you had such a positive experience with us. We look forward to welcoming you back again soon for your next adventure!
Made sure we were well catered for.As we had specific requirements and…
As we had specific requirements and were a group booking with both parties requiring needs, the agents did a joint booking insuring are needs we're met.
12 August 2026
Reply from Travel House - Bridgend
We're so glad our agents could facilitate a smooth group booking for you, ensuring all your specific requirements were met. Thank you for your kind words!
Great welcome
Great welcome, very knowledgeable on the area that we chose to visit . Enthusiastic and helpful. Couldn’t fault Helen at Bridgend branch
7 August 2026
Reply from Travel House - Bridgend
Thank you for your wonderful 5-star review! We are so pleased to hear that our team member was very knowledgeable and helpful. We appreciate your kind words.
Very friendly,Nichola is just fantastic…
Very friendly,Nichola is just fantastic at helping us sort out our cruise.Wouldnt go anywhere else to book a holiday as we have full trust in them
3 August 2026
Reply from Travel House - Bridgend
We're so happy to hear about your positive experience and that we could assist you with your cruise plans. We truly appreciate your trust in us!
Brilliant service once again by Nicola…
Brilliant service once again by Nicola Jones. Went above and beyond. Nicola is an asset to the company
3 August 2026
Reply from Travel House - Bridgend
We are so happy to hear about your excellent experience with us! We appreciate you sharing your positive feedback.
WOW service
What a fantastic Travel Agents! Really knowledgeable and personalised service. I had a great deal and wont be booking anywhere else ❤️
1 August 2026
Reply from Travel House - Bridgend
Thank you so much for your wonderful 5-star review! We are thrilled to hear that you found our service knowledgeable and personalized, and that you got a great deal. We truly appreciate your loyalty and look forward to helping you with all your future travel plans.
Reply from Travel House - Bridgend
We're so happy you choose us for all your holidays and appreciate your kind words about our brilliant staff! Thank you for your continued loyalty.
Reply from Travel House - Bridgend
We're so happy to hear you had a lovely welcome and enjoyed your visit with us. We appreciate your kind words.
Danielle is one in a million
Danielle is one in a million. She always comes up with the goods, absolutely great service. Cheers Dan, again.
28 June 2026
Reply from Travel House - Bridgend
Thank you so much for your wonderful feedback! We're thrilled to hear that our team member consistently provides such great service. We'll be sure to pass on your kind words; they will be delighted to know they made such a positive impression. We truly appreciate your support!
Great service
Great service , Carmen in the Bridgend store was very helpful , we gave her a very detailed list of requirements as it is for a special 60th birthday,and she showed great determination in meeting all of our requests. I would highly recommend to future customers.
13 July 2026
Reply from Travel House - Bridgend
Thank you so much for your wonderful 5-star review! We are so pleased to hear that our team member in the Bridgend store was able to assist you with such dedication in planning this special 60th birthday celebration. It's fantastic to know that all your detailed requirements were met with such determination. We truly appreciate your high recommendation to future customers.
Excellent as allways…
As always Nicola s expertise make the whole booking experience pleasant and so easy
28 July 2026
Reply from Travel House - Bridgend
Thank you for your fantastic 5-star review! We are so pleased to hear that your booking experience was pleasant and easy.
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