I ordered perfume and received the package ok.The package had been opened and the box and outside packaging damaged. As it was supposed to be for a present, could not send it because it looked very un... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Armani Code Profumo has been discontinued so I had hoped that this was somehow old stock. 100% NOT the genuine product. But it is a very well-packaged knock-off. I wish I could post my side-to-side ph... See more
Company replied
Yes lowest price on the net, crappy service. Item (perfume) would be in stock, you get a tracking number but nothing is moving after weeks. They say "systeem problem" Luckily after cancelling... See more
Company replied
The tracking service is excellent I must commend. Right from the time I placed the order till it got to me, there was always a message which is quite impressive! The only downside for me is the contai... See more
Company replied
Company details
Written by the company
The ideal place for you to bring home all the goodies you’ve ever wanted from Turkey, with just a click. From the latest gadgets to the best pieces in fashion, find them all, right here. Turkish Souq is an e-commerce platform created in partnership with Qatar Post to shop the finest goods from Turkey, without leaving home.
Contact info
Beyler Caddesi No: 130 Cankaya, 06530, Ankara, Turkey
- +90 444 17 88
- info@turkishsouq.com
- www.turkishsouq.com
2.7
Poor
875 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fake products
Fake products.
I have an original discontinued product, and wanted more, took a punt on purchasing, however arrived in completely different packaging and the bottle is pixelated and clearly a cheap imitation the fragrance is similar but not the same. Upon emailing the original manufacturer they confirmed that the packaging was not genuine and not sold in the box provided, also highlighting dosing issues on the bottle
1 June 2026
Unprompted review
Reply from Turkishsouq
Dear customer,
We have submitted the necessary documents regarding the originality of the products to the relevant authorities for customs procedures.
You can review the positive comments of our other customers regarding the originality of our fragrances by clicking the link below.
If you have any questions, our customer service team will be happy to assist you with your order.
https://turkishsouq.com/collections/perfumes
Can you share the images of the product you purchased with us at info@turkishsouq.com?
Best Regards,
TurkishSouq Team
DO NOT BUY
DO NOT BUY! This company is a complete con. They sell counterfeit products. Fake products applied to the skin can be extremely dangerous, if it’s £20 cheaper from TurkishSouq then think how cheap they are getting it for. You are worth the extra £20 and so is your peace of mind. The effort and frustration that goes into contacting them will mess up your day…just avoid these scammers all together.
26 June 2026
Unprompted review
Reply from Turkishsouq
Dear customer,
We have submitted the necessary documents regarding the originality of the products to the relevant authorities for customs procedures.
You can review the positive comments of our other customers regarding the originality of our fragrances by clicking the link below.
If you have any questions, our customer service team will be happy to assist you with your order.
https://turkishsouq.com/collections/perfumes
Can you share the images of the product you purchased with us at info@turkishsouq.com?
Best Regards,
TurkishSouq Team
Great serviss
22 June 2026
Reply from Turkishsouq
Dear Customer,
Thank you very much for your nice comments and feedback! We always work to provide you with the best quality products and the best service. Your satisfaction made us very happy.
We hope to please you in your new purchases.
Best Regards,
TurkishSouq Team
Really happy with my perfumes
Really happy with my perfumes! Great prices for original classic perfumes…and quick delivery. I was surprised!
22 June 2026
Reply from Turkishsouq
Dear Customer,
Thank you very much for your nice comments and feedback! We always work to provide you with the best quality products and the best service. Your satisfaction made us very happy.
We hope to please you in your new purchases.
Best Regards,
TurkishSouq Team
Great prices as well quick shipping
Great prices as well quick shipping. Lovely selection of products . Thank you Turkishsouq.
22 June 2026
Reply from Turkishsouq
Dear Customer,
Thank you very much for your nice comments and feedback! We always work to provide you with the best quality products and the best service. Your satisfaction made us very happy.
We hope to please you in your new purchases.
Best Regards,
TurkishSouq Team
Stay away from this website
Stay away from this website. I have bought A perfume which where discontinued Narcisio Rodriguez Fleur Musc. They smell nothing like the orginal , they are fake!
7 July 2026
Unprompted review
Reply from Turkishsouq
Dear customer,
We have submitted the necessary documents regarding the originality of the products to the relevant authorities for customs procedures.
You can review the positive comments of our other customers regarding the originality of our fragrances by clicking the link below.
If you have any questions, our customer service team will be happy to assist you with your order.
https://turkishsouq.com/collections/perfumes
Can you share the images of the product you purchased with us at info@turkishsouq.com?
Best Regards,
TurkishSouq Team
Great Buying Experience
Good choice of perfumes at great prices, and very fast delivery. Thank you
21 June 2026
Reply from Turkishsouq
Dear Customer,
Thank you very much for your nice comments and feedback! We always work to provide you with the best quality products and the best service. Your satisfaction made us very happy.
We hope to please you in your new purchases.
Best Regards,
TurkishSouq Team
Everything turned out great from…
Everything turned out great from ordering to shipping to delivery …
22 June 2026
Reply from Turkishsouq
Dear Customer,
Thank you very much for your nice comments and feedback! We always work to provide you with the best quality products and the best service. Your satisfaction made us very happy.
We hope to please you in your new purchases.
Best Regards,
TurkishSouq Team
SO CURRUPT
SO CURRUPT. The perfume bottle/lid was tempered and was filled with wrong perfume. The whole package was leaked also. We did write email about it but no response so far. They should rather maintain quality to maintain customers.
22 June 2026
Reply from Turkishsouq
Dear Customer,
Thank you for contacting us. We apologize for the negative experience you had with your order. info@turkishsouq.com If you forward the above request to us, we will investigate the issue and assist you.
We look forward to hearing from you if we can be of further assistance.
Best Regards,
TurkishSouq Team
Reply from Turkishsouq
Dear Customer,
Thank you very much for your nice comments and feedback! We always work to provide you with the best quality products and the best service. Your satisfaction made us very happy.
We hope to please you in your new purchases.
Best Regards,
TurkishSouq Team
The company is great,I received my…
The company is great,I received my channel no5 quickly,very well packaged and a great price, beautiful smell, love it, Thankyou...
22 June 2026
Reply from Turkishsouq
Dear Customer,
Thank you very much for your nice comments and feedback! We always work to provide you with the best quality products and the best service. Your satisfaction made us very happy.
We hope to please you in your new purchases.
Best Regards,
TurkishSouq Team
Only glitch was being held up in…
Only glitch was being held up in customs due to lacking package information. Resolved quickly, however.
22 June 2026
Reply from Turkishsouq
Dear Customer,
Thank you very much for your nice comments and feedback! We always work to provide you with the best quality products and the best service. Your satisfaction made us very happy.
We hope to please you in your new purchases.
Best Regards,
TurkishSouq Team
Reply from Turkishsouq
Dear Customer,
Thank you very much for your nice comments and feedback! We always work to provide you with the best quality products and the best service. Your satisfaction made us very happy.
We hope to please you in your new purchases.
Best Regards,
TurkishSouq Team
Reply from Turkishsouq
Dear Customer,
Thank you very much for your nice comments and feedback! We always work to provide you with the best quality products and the best service. Your satisfaction made us very happy.
We hope to please you in your new purchases.
Best Regards,
TurkishSouq Team
Jo Malone perfume
The Jo Malone perfume I bought was clearly not genuine; poor packaging, not original bottle shape and suspect colour of perfume. My wife is afraid to use it in case of skin irritation and even the wrong scent and durability of scent.
1 July 2026
Unprompted review
Reply from Turkishsouq
Dear customer,
We have submitted the necessary documents regarding the originality of the products to the relevant authorities for customs procedures.
You can review the positive comments of our other customers regarding the originality of our fragrances by clicking the link below.
If you have any questions, our customer service team will be happy to assist you with your order.
https://turkishsouq.com/collections/perfumes
Can you share the images of the product you purchased with us at info@turkishsouq.com?
Best Regards,
TurkishSouq Team
I purchased Carolina Herrera Good Girl…
I purchased Carolina Herrera Good Girl and La Bomba. The package was damaged. The La Bomba perfume bottle was chipped. Both the items were fake. I got good girl original one at cheaper price than the fake one that I got from Turkish Souq.
21 June 2026
Reply from Turkishsouq
Dear Customer,
Thank you for contacting us. We apologize for the negative experience you had with your order. info@turkishsouq.com If you forward the above request to us, we will investigate the issue and assist you.
We look forward to hearing from you if we can be of further assistance.
Best Regards,
TurkishSouq Team
Great packaging and quick delivery to…
Great packaging and quick delivery to Canada. I just wished I knew beforehand that there would be customs fees charged prior to delivery being made.
21 June 2026
Reply from Turkishsouq
Dear Customer,
Thank you very much for your nice comments and feedback! We always work to provide you with the best quality products and the best service. Your satisfaction made us very happy.
We hope to please you in your new purchases.
Best Regards,
TurkishSouq Team
Reply from Turkishsouq
Dear Customer,
Thank you very much for your nice comments and feedback! We always work to provide you with the best quality products and the best service. Your satisfaction made us very happy.
We hope to please you in your new purchases.
Best Regards,
TurkishSouq Team
Reply from Turkishsouq
Dear customer,
We have submitted the necessary documents regarding the originality of the products to the relevant authorities for customs procedures.
You can review the positive comments of our other customers regarding the originality of our fragrances by clicking the link below.
If you have any questions, our customer service team will be happy to assist you with your order.
https://turkishsouq.com/collections/perfumes
Can you share the images of the product you purchased with us at info@turkishsouq.com?
Best Regards,
TurkishSouq Team
Fake perfume
Fake perfume. Bought dolce gabbana forever and is not what it should be
23 June 2026
Unprompted review
Reply from Turkishsouq
Dear customer,
We have submitted the necessary documents regarding the originality of the products to the relevant authorities for customs procedures.
You can review the positive comments of our other customers regarding the originality of our fragrances by clicking the link below.
If you have any questions, our customer service team will be happy to assist you with your order.
https://turkishsouq.com/collections/perfumes
Can you share the images of the product you purchased with us at info@turkishsouq.com?
Best Regards,
TurkishSouq Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.