Fantastic service from Turners Retreat. I needed a bulk order of something so reached out by email to confirm before ordering. Quick response, with a bulk discount offered, and order confirmed the sam... See more
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I recently bought some whetstones from Turners Retreat, unfortunately the 6000 Grit stone was damaged by in the post. TR have arranged to replace the damaged stone. I have bough many other items from... See more
Another fantastic delivery. The blanks arrived really quickly, and in perfect condition... The ends sealed with no cracks or knocks at all. They Will be perfect for my next project..
Being able to speak to someone who knows what they are talking about. Fast service and delivery. Reliable in every way. Would recommend them to anyone looking for their products.
Company details
- #23 of 96 best companies in Tool shop
- #6 of 20 best companies in Woodworking Supply Shop
Written by the company
Turners Retreat proudly supports woodturners and craftspeople, providing a diverse product range, along with reliable advice and excellent service.
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4.8
Excellent
3k reviews
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Ordering from afar.
I live in New Zealand and when a friend or relation is coming from the UK to NZ I order something and get them to being it over.
All gone very smoothly.
25 December 2025
Exemplary customer service
After my typo error regarding an email address, the response to help to correct my error showed exemplary customer service with courtesy and understanding.
22 December 2025
Excellent timely service as always
Your service prior to Christmas was excellent. I ordered on the Tuesday prior to Christmas and received my items on Christmas eve.
23 December 2025
Very quick order turn around and…
Very quick order turn around and delivered 4 days earlier than suggested delivery date even during the xmas period.My only problem was one of my items was damaged
23 December 2025
First rate customer service
Once again Turners Retreat has impressed me with their exceptional customer service!
22 December 2025
First class service and very prompt
21 December 2025
they have what a woodturner wants/needs…
they have what a woodturner wants/needs and get it to you nice and quickly. - great service.
20 December 2025
You were oos for the items ordered
You were oos for the items ordered. You made refund ok. Now awaiting email on re-stockking
21 November 2025
Bought for a family member for Xmas…
Bought for a family member for Xmas great service would recommend. 👍
22 November 2025
Every thing was delivered promptly
Every thing was delivered promptly. I made a mistake in measuring a tool rest but the matter was promptly resolved.
20 November 2025
Very prompt dispatch and lovely pieces…
Very prompt dispatch and lovely pieces of wood.
19 November 2025
A good reliable company.
Being able to speak to someone who knows what they are talking about. Fast service and delivery. Reliable in every way. Would recommend them to anyone looking for their products.
22 October 2025
Service par excellence
Quick turnaround on the order and no problem in returning item that I had mistakenly ordered
20 October 2025
Excellent service.
20 October 2025
Outside normal shipping region
Ordered items by email, and later phoned to discuss a few items. Made payment while on phone. Parcel arrived in about 4 to 5 working days. Based in Dublin, Ireland. All Good.
23 September 2025
Good range of products and good service
They have a good range of product, state when the item is to be delivered and it comes within the date set.
22 September 2025
Very friendly and helpful staff
Very friendly and helpful staff, and a very rapid delivery.
22 September 2025
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