A year ago
A year ago, I bought a VW. The biggest mistake of my life. The driver's door has been freezing up since new in sub-zero temperatures, and the dealer replied that it would only freeze when it got wet and that they wouldn't do anything about it. The car, which costs over €60,000, doesn't have navigation (the dealer only informed me of this after I picked up the keys). The roof lining isn't properly secured and bangs on the sheet metal at every pothole. I had to replace the windshield wipers immediately after picking up the new car because they were very hard and noisy. Both front seats were supposed to be heated, but unfortunately, I only have buttons. The passenger seat isn't heated, but before I bought it, the dealer said it was, and I've received messages saying it was a defect and they'll fix it. After a service visit, they said the seat didn't have a mat and they couldn't do anything about it. I got some old tires and fought to replace them for two months because the car would rattle after exceeding 90 km/h. The speaker on the passenger side rattles, and the sound quality is terrible. I don't recommend this dealer or this brand! I'd like to say the quality is Chinese-made, but that would be an insult to Chinese cars. The quality is much worse.
Reply from Vallei Groep
Beste NA Handman,
Wat ontzettend vervelend. Uw ervaring en de door u benoemde kwaliteit klinken begrijpelijk teleurstellend.
Wij willen uw review intern de juiste opvolging geven en komen daarom graag met u in contact. Wilt u hiervoor uw contactgegevens en het kenteken met ons delen via info@valleiautogroep.nl?
Met vriendelijke groet,
Vallei Groep