Victoria Linen Co Reviews 

110
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the custom bedding, noting that items fit non-standard mattress sizes and deep beds perfectly. Buyers often highlight the impressive attention to detail and the smooth ordering process, whether shopping online or speaking with helpful staff over the phone. Consumers consistently express satisfaction with how easily the materials wash and dry while maintaining their luxurious feel. People also appreciate the friendly customer support and the careful attention given to eco-friendly, recyclable packaging. Though some customers noted that delivery times can occasionally be quite long because products are handmade to order.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and bespoke sizing options, noting that items fit... See more

Quality

Customers consistently note positive experiences with quality, praising the well-made and bespoke bedding... See more

Order

Users describe positive interactions with order, highlighting excellent product quality and helpful customer... See more

Delivery service

Consumers find the delivery service to be positive, noting that items generally arrive within the specified... See more

Service

Clients share positive opinions on service, highlighting exceptional communication and friendliness from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Needed mattress protectors and sheets for 6'6 single beds and placed my order. Didn't see until too late that there is quite a lengthy lead time because the items are made from the orders. I contact... See more

Rated 5 out of 5 stars

Beautiful quality bed linen, made to measure for my under sized double bed quilt. I ordered a zipper instead of buttons for fastening the quilt cover. Nothing was too much trouble. It took a while to... See more

Rated 5 out of 5 stars

This is my second order and as previous order absolutely spot on. The precision of the quilt covers and pillowcases is very good in that when ready to iron they lay completely flat and not twisted fa... See more

Rated 5 out of 5 stars

The highest marks for the pillows and cotton percale sheets; the quality is well worth the price. It was also worth the 6 weeks of waiting and when it comes to replace the flannelette bedding for the... See more


Company details

  1. Bedding Shop

Information provided by various external sources

Victoria Linen are specialists in making high quality bedding and made to measure curtains. We produce bespoke bedding made in 200, 400 and 1000 thread count luxury fabrics. Contact us on 01706 220020 for more information or if you require samples of ...


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

110 reviews

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No recent history of asking for reviews

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Replied to 50% of negative reviews

Typically replies within 1 month

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4.5

All reviews

(110)

77 reviews in the last 12 months

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Rated 5 out of 5 stars

US Size Fitted Sheets

I’d struggled to find American-sized fitted sheets in the UK and had been relying on friends to bring them back from the US, far from ideal. I was relieved to come across Victoria Linens, who were able to supply exactly what I needed.

Unfortunately, the original delivery was placed in my bin (not the fault of Victoria Linens). When I contacted them, they responded immediately and sent a replacement, which arrived the next day.

Excellent service and high-quality products.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Service and delivery was great

Service and delivery was great. We order a fitted sheet that also acts as a valance combi. I loved being able to tailor every aspect of the size and fit to our requirements. The sheet is good quality, however, we do have a tiny bit at the corner where the thread came away after a couple of weeks use. But we can repair this. I'd give 9 out of 10, but have rounded this up to five stars for the review.

15 December 2025
Unprompted review
Rated 3 out of 5 stars

The sheets we bought are excellent…

The sheets we bought are excellent quality but fitted sheets have frayed in the lower end of the sheet.

30 March 2026
Unprompted review
Victoria Linen Co logo

Reply from Victoria Linen Co

Hi Mr Coventry,
We're sorry to hear you've had a problem with your sheets, quality is something we take very seriously. Please can you get in touch with us and we can help with any issues you've had.

Rated 1 out of 5 stars

Quality is very poor

This is the most expensive fitted sheet I have ever bought — a 1000 thread count Egyptian cotton, extra-deep sheet. Unfortunately, the quality is very poor. It has worn thin and developed a hole in the centre, while the edges remain as good as new.

Although it is four years old, it was rotated with three other sheets, so it has only been in use for just over a year in total. I have sheets that are over ten years old, cost a fraction of the price, and are still going strong — now used as dust sheets.

While I don’t expect bedding to last forever, in this case the cost far outweighs the quality provided as per other reviews. I would personally never purchase another item from Victoria Linen.

9 January 2026
Unprompted review
Victoria Linen Co logo

Reply from Victoria Linen Co

Hi Ian,

Thank you for taking the time to leave your feedback — we're really sorry to hear about your experience.

While we understand how disappointing this must be. Fitted sheets can wear over time if in heavy rotation and can weaken if exposed to harsh detergents.

That said, this is certainly not something we commonly hear from our customers, and we take all quality concerns seriously.

We’d really appreciate the opportunity to look into this further for you — if you’re happy to, please contact us directly with your order details and we’ll do our best to help.

Kind regards,
Victoria Linen

Rated 5 out of 5 stars

First time experience with Victoria Linen

The products I wanted were very easy to order from your website. When I phoned with a query about my first order, the member of staff was very helpful in answering my questions.
My wife and I are very pleased with the quality of what we ordered.

5 September 2025
Unprompted review
Rated 5 out of 5 stars

July 26 and then December 26

The first order that I made was a product that was made to order, so I had to wait 5/6 weeks but I was kept informed.
I then ordered two more zip round sheets for Christmas and the delivery time was within a week,
The quality of the products is excellent and the zip round is a god send.

13 July 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Great company. Will use again.
They make to order.
Great quality. Smooth and cool.
Love sleeping in their sheets
J

10 July 2025
Unprompted review
Rated 1 out of 5 stars

Ordered a fitted sheet

Ordered a fitted sheet, non standard size.
The order was time sensitive. Three times I was promised delivery in time. First promise broken, " Oh sorry we will get to it next week. Second promise of "By Saturday if not by then by next Monday", no delivery. Then promised "It was sent last week, it is in the post" according to Royal mail tracking they have not received the parcel, so it cannot have been posted last Friday.
They are quick to take the money, who knows when you will get delivery....

8 July 2025
Unprompted review
Victoria Linen Co logo

Reply from Victoria Linen Co

I'm sorry our delivery time did not meet your expectations, we did make you aware of the timeframe when ordering. Your bespoke size sheet was delivered within the promised time period.

Rated 5 out of 5 stars

I ordered a valance for our bed

I ordered a valance for our bed, but it was not straightforward. The two sides were o.k., but the valance at the foot of the bed needed to be in two halves. I telephoned the Victoria Linen Company and spoke to a very pleasant lady who said it was not a problem. Just before they started to make my valance they confirmed the measurements and the finished item was sent to me promptly. The valance is lovely, very well made with good quality material and I would have no hesitation in ordering from this Company again.

26 January 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company to do business with…

Excellent company to do business with and good quality products. Had a fitted sheet tailor made and it was a nice touch to let me know the name of the person who had made it for me. Can recommend Victoria Linen for their very good standard of work and service.

20 August 2024
Unprompted review

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