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Victory Cruise Lines Reviews 

383
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 353 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their phenomenal attentiveness, friendliness, and professionalism, highlighting excellent, first-rate service. Many consumers also frequently commend the exceptional quality of the food, entertainment, and well-organized excursions, often finding them delicious, amazing, and fabulous. However, some customers noted that cabins and showers were very small, posing challenges for movement. A few other people also felt that certain excursions were not ideal for those with mobility issues or were too short. While most enjoyed the cuisine, some reviewers mentioned the food was occasionally mediocre or lacked variety, and some experienced issues with communication or found staff inexperienced.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, friendliness,... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the staff for being... See more

Product

Customers had positive experiences with the product, particularly praising the food, which was described as... See more

Quality

Customers consistently note positive experiences with quality, particularly praising the excellent and... See more

Facilities

Reviewers highlight ambiguous aspects of facilities, with many expressing dissatisfaction with the small size... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Staff, foo quality, musicians, guides The size of cabins and showers a real challenge, and we’re not big people! Not enough room for two people to dress, pack or unpack. I don’t know how indivi... See more

Rated 4 out of 5 stars

Overall our 2 week trip was great. The strengths were the Stateroom staff was excellent, dining staff and service was excellent, lounge staff and entertainment was excellent. The weakest was the com... See more

Rated 4 out of 5 stars

The staff were phenomenal. Friendly, accommodating, and thorough. The food and drinks were spot-on for the most part. We did not like the community buffet dinner since we had no other option for... See more

Rated 4 out of 5 stars

The foods are great , the ship is clean . Nice staff/ workers . The rooms & dining service is awesome But the itenerary / the daily schedule sometimes different with the apps The pilot gave go... See more


Company details

  1. Cruise line company

Written by the company

Victory Cruise Lines invites travelers to explore North America’s most remarkable waterways aboard intimate ships designed for destination-focused discovery. Sailing the Great Lakes, St. Lawrence Seaway, Canadian Maritimes, and East Coast, our all-inclusive experience features a pre-cruise hotel stay, included shore excursions in every port, unlimited beverages, regionally inspired cuisine, and engaging onboard enrichment. Combined with personalized service and access to ports larger ships cannot reach, every voyage offers a deeper connection to the history, culture, and natural beauty of each destination.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

383 reviews

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4.5

All reviews

(383)

357 reviews in the last 12 months

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Rated 5 out of 5 stars

Interesting and enjoyable cruise

Interesting and enjoyable cruise into Lake Superior. The service and dining onboard The Victory II was excellent. The on-board house band and singer who provided most of the nightly entertainment were very good. Fore some of the shore excursions it seemed that not enough time was allowed for the scheduled activities (such as allowing enough time to fully take in a museum or historical site) but in general the shore excursions we chose were very good and interesting.

12 June 2026
Rated 5 out of 5 stars

Staff was great as was food

Staff was great as was food. Cabins are small but we managed. Included tours very done very well and interesting. Did not really like lake y”expert “. I thought he gave way to many statistics and with no enthusiasm. Would like more stories a put the lakes and locks not haw many feet of ice.

30 June 2026
Rated 5 out of 5 stars

Victory Cruise Rocks!

We cruise 5-6 times a year, river, ocean, etc.
We thought from a scale of 1-10, Victory nailed a 9: The cruise, staff and excursions were amazing as was the food, entertainment, etc.
the only issue we had was the size of the room, especially the bathroom (shower)…way too small…

7 July 2026
Rated 5 out of 5 stars

Victory 11

Had a great time on Victory 11. Staff was excellent, friendly. So welcoming! Our cabin was very comfortable. Food - what can I say, food was excellent.
Only negative would be the tours. They were great, just needed a bit more time. Felt a little rushed, especially at Niagara Falls and Detroit (Henry Ford Museum).

7 July 2026
Rated 4 out of 5 stars

Th food and accommodations were…excellent

Th food and accommodations were excellent. The entertainment and activities were good. I was disappointed that we could not go to the Ford museum and that some of the excursions were full before we got on the ship. This may have been the problem of the Gate1 staff and not going directly with Victory cruise lines. Thanks again for a relaxing cruise. Carl Clauson

30 June 2026
Rated 4 out of 5 stars

The staff was wonderful and helpful

The staff was wonderful and helpful. Even those whose jobs were not particularly public service were always polite and helped if they could. The ship is maintained well. The food was very good and decent portions.
My only compliant is that the elevator is terribly slow.

7 July 2026
Rated 4 out of 5 stars

Lots of good stuff but two things that…

Lots of good stuff b ut two things that could be better. 1. the elevator was wery slow!.
2. Crafts were planned for every other day but that did not take into account the days we were cruising for over 24 hours. The result was that crafts were scheduled for when we'd be sighting and nothing planned for a full day of cruising.

30 June 2026
Rated 4 out of 5 stars

Great Value

So much about this cruise line is great. The staff is amazing, friendly and so helpful. The food is great with lots of variety. I think that victory is a great value given all that is included in the price of the cruise. The only downside is that the ship is so small, so the cabins and fitness center are quite small. But the excellent customer service, the included excursions, entertainment, cocktails, and Wi-Fi definitely help to make up for that.

7 July 2026
Rated 5 out of 5 stars

The staff and the service in the dining…

The staff and the service in the dining room was wonderful. We especially enjoyed the waiter we had several times named Edward. The reception staff was respectful and responsive to any questions we had. The “house” band was exceptional. Our cabin attendant was also terrific

30 June 2026
Rated 3 out of 5 stars

Cruise was good, but...

Cruise was good, with small but okay cabin, acceptable food and service. But, "Lakelorian" on 6/12 Victory II Chicago round-trip cruise (Michael --?--, was not good: technically unknowledgeable and incompetent, rambling and incomplete presentations and inaccurate about ships, locks and lakes.

12 June 2026
Rated 5 out of 5 stars

Wonderful experience cruising the Great…

Wonderful experience cruising the Great Lakes. The food was delicious, the cabin was small but well designed, the staff so friendly and attentive. We enjoyed the shore excursions and also the various lectures, activities, and entertainment aboard the ship.

1 June 2026
Rated 5 out of 5 stars

A Family Atmosphere

Victory Cruise was new to us. The idea of a cruise on the five Great Lakes was new to us. While participating on this journey we had the feeling of an almost family atmosphere. The 150 guests and the amazing staff were pleasat and helpful.

7 July 2026

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