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Victory Cruise Lines Reviews 

379
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 353 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their phenomenal attentiveness, friendliness, and professionalism, highlighting excellent, first-rate service. Many consumers also frequently commend the exceptional quality of the food, entertainment, and well-organized excursions, often finding them delicious, amazing, and fabulous. However, some customers noted that cabins and showers were very small, posing challenges for movement. A few other people also felt that certain excursions were not ideal for those with mobility issues or were too short. While most enjoyed the cuisine, some reviewers mentioned the food was occasionally mediocre or lacked variety, and some experienced issues with communication or found staff inexperienced.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, friendliness,... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the staff for being... See more

Product

Customers had positive experiences with the product, particularly praising the food, which was described as... See more

Quality

Customers consistently note positive experiences with quality, particularly praising the excellent and... See more

Facilities

Reviewers highlight ambiguous aspects of facilities, with many expressing dissatisfaction with the small size... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Staff, foo quality, musicians, guides The size of cabins and showers a real challenge, and we’re not big people! Not enough room for two people to dress, pack or unpack. I don’t know how indivi... See more

Rated 4 out of 5 stars

Overall our 2 week trip was great. The strengths were the Stateroom staff was excellent, dining staff and service was excellent, lounge staff and entertainment was excellent. The weakest was the com... See more

Rated 4 out of 5 stars

The staff were phenomenal. Friendly, accommodating, and thorough. The food and drinks were spot-on for the most part. We did not like the community buffet dinner since we had no other option for... See more

Rated 4 out of 5 stars

The foods are great , the ship is clean . Nice staff/ workers . The rooms & dining service is awesome But the itenerary / the daily schedule sometimes different with the apps The pilot gave go... See more


Company details

  1. Cruise line company

Written by the company

Victory Cruise Lines invites travelers to explore North America’s most remarkable waterways aboard intimate ships designed for destination-focused discovery. Sailing the Great Lakes, St. Lawrence Seaway, Canadian Maritimes, and East Coast, our all-inclusive experience features a pre-cruise hotel stay, included shore excursions in every port, unlimited beverages, regionally inspired cuisine, and engaging onboard enrichment. Combined with personalized service and access to ports larger ships cannot reach, every voyage offers a deeper connection to the history, culture, and natural beauty of each destination.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

379 reviews

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4.4

All reviews

(379)

353 reviews in the last 12 months

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Rated 5 out of 5 stars

The Best Cruise Ever!

The positive enthusiasm of the entire crew among themselves as well as with the guests was exceptional and infectious, making this cruise significantly better than every other cruise we have taken. The meals were also exceptional, delicious, varied, fresh, and well presented on the plate throughout the cruise thanks to chef Doni, Preston the restaurant manager, and their entire team. The servers were attentive and entertaining, Maximillian as a prime example. The drink bartenders, led by Sachin with Jose were attentive. The Victory II band was highly entertaining, with a different theme for their music each evening. Wonderful instrumentals and vocals. The daily, included excursions were excellent, supported by Social Director Mickey and the Roads Scholars team, and managed like clockwork by Maddy and her team, although a Niagara Falls option without the Hornblower boat ride might be a good addition. The 250th Anniversary presentation including the reading of the Declaration of Independence by the guests and acknowledgement of military service was very patriotic. All in all, extremely well done.

7 July 2026
Rated 5 out of 5 stars

Patriotism Resplendent On Victory America 250 Sailing!

A Great Lakes cruise is sure to be memorable in itself, but, sailing with Victory Cruise Line when America turned 250 was especially noteworthy.

When we arrived in our stateroom there were two small flags, patriotic pins and a copy of The Declaration of Independence.

The ship was decorated in red, white and blue bunting and festive patriotic decor.

The entertainment department presented the veterans with a challenge coin and the hotel manager thanked them, individually, for their military service,

Twenty three guests volunteered to read excerpts from the Declaration of Independence while the keyboard player accompanied them.

Victory cruise lines is a class act and goes the extra mile!

7 July 2026
Rated 5 out of 5 stars

This Victory cruise to the Great Lakes… DON’T MISS IT!

This Victory cruise to the Great Lakes was everything I expected and MORE. What stands out most in my mind is the crew. Everyone was polite, attentive and professional. The excursions were fun and informative. My husband and I particularly enjoyed the excursions to Mackinac Island, the Rock and Roll Hall of Fame, Niagara Falls and the culture and arts tour of Cleveland. The food was delicious and plentiful. It was absolutely fascinating to go through the locks. We enjoyed taking a cruise that was not on a crowded and oversized ship, and we would definitely consider another Victory Cruise.

30 June 2026
Rated 5 out of 5 stars

Victory II Great Lakes cruise- round trip Chicago

The crew was very attentive and friendly. Excellent customer service. Always came back to a well cleaned cabin at night. I liked that the food, alcohol and excursions were included in the package . We met a lot of nice people from different states and are maintaining friendships with some of them after 15 days together. Great experience, great memories!

28 May 2026
Rated 5 out of 5 stars

Everyone of the crew was very helpful

Everyone of the crew was very helpful, professional and knowledgeable. The entire experience was awesome.
Preston was very helpful with food allergies and making our waiter aware. Our wIter Rahmat was awesome. He took very good care of us.
The only critique I have is I wish there were more hors d'oeuvres passed around during the cocktail time. There seemed to be like 2 trays being passed around. Most of the time I as not able to have any as they were gone by the time they came by me. This is especially true during the captains parties.
Excursions were very good. Some of them did not give enough time to explore the location. Hard Rock Hall of Fame and Henry Ford Museum are a few.
Thank you for a winderful vacation!!

7 July 2026
Rated 5 out of 5 stars

Lovely cruise with wonderful staff

We chose this cruise for the experience of traveling through the Great Lakes. The shore excursions were interesting and the lectures on board very enlightening. The meals were delicious, the staff wonderful, and the crew delightful.

19 June 2026
Rated 5 out of 5 stars

Such an amazing experience!

This was an incredible highlight for me and my family. We loved the overall experience of the beauty of traveling around on the ship and getting to explore such interesting locations. Underlying that joy was the exceptional team of people looking after us with such care. I've never seen such an attentive and hard working group trying so hard to make sure that everyone had a good experience. The talent behind the food was incredible; every single day the food was amazing in both taste and presentation. The boat felt energetic but not crowded, there was a remarkably tight house band, and there were just the right amount of amenities. I writing this in broad strokes but there were so many individual moments where people went above and beyond to care for me and my family.

7 July 2026
Rated 5 out of 5 stars

Great tours, food, staff and route!

A shout out to our room steward, Ari, who was so helpful, caring, and conscientious. Uno in the Grill, Reichele in the Dining Room, and Sachan in the Tavern were superb, and went above and beyond to make us happy. Madelyn, our cruise director, got better each day. Our Lakelorian, Mike Crowe was so knowledgable and gave very good presentations. The food was delicious. Tours were very interesting and well organized. The daily schedule was good but wish the craft lady could have specified which crafts she was doing each day. Thank you for a very memorable cruise!

30 June 2026
Rated 5 out of 5 stars

Everything was great

Everything was great. The staff was sincere, helpful, and generous with their help. I wish the excursion in Niagara was longer we had to run to the gift shop and had to be back on the bus in 15 minutes. The Cleveland excursion to the Rock and Roll Museum was great I liked that we had the option to stay longer or return to the ship for lunch. We stayed longer. The Detroit excursion was great as well, we would recommend this cruise to others. I would suggest deleting the trip after Milwaukee and go to GreenBay instead. The band’s singer was exceptional. I had fun making jewelry on the sailing-only day. The meals were outstanding!!

7 July 2026
Rated 4 out of 5 stars

The Perfect Cruise Adventure for Seniors

Both the passengers and the crew were fantastic. We made so many new friends and the crew never said no! The premium excursions were incredible, We needed more time in Milwaukee and Niagara Falls; and could have done without Escanaba or Sault Ste, Marie.The perfect

7 July 2026
Rated 5 out of 5 stars

Interesting and enjoyable cruise

Interesting and enjoyable cruise into Lake Superior. The service and dining onboard The Victory II was excellent. The on-board house band and singer who provided most of the nightly entertainment were very good. Fore some of the shore excursions it seemed that not enough time was allowed for the scheduled activities (such as allowing enough time to fully take in a museum or historical site) but in general the shore excursions we chose were very good and interesting.

12 June 2026
Rated 5 out of 5 stars

Staff was great as was food

Staff was great as was food. Cabins are small but we managed. Included tours very done very well and interesting. Did not really like lake y”expert “. I thought he gave way to many statistics and with no enthusiasm. Would like more stories a put the lakes and locks not haw many feet of ice.

30 June 2026

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