We booked a villa with Jet2 and just before we went we had a text from Kara the Villa Select rep out in kefalonia. We stayed at Eglina Perla Villa. It was immaculate, very comfortable, beautiful garde... See more
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First time booking a Villa holiday. We dealt directly with Donna by phone. Everything was put into place including flights and transfers etc. We went for Villa Sunset inCala en Porter Menorca. Absolut... See more
We stayed in Villa Son Domingo - Menorca. Absolutely beautiful and stunning location Villa spotlessly clean with a great welcome pack on arrival . Well equipped villa with plenty of fresh towels... See more
We had a fabulous week at Villa Bella Vista in Menorca, booked through Villa Select. Excellent villa, beautiful private pool with breathtaking views, everything was tasteful and thoughtful. The kitche... See more
Company details
Written by the company
Founded in 1983, Villa Select is known for its unique and discerning selection of carefully hand-picked villas with individuality, character and style, from traditional rustic villas to high-tech modern luxury villas.
Contact info
Minerva Mill, Station Road, B49 5ET, Alcester, United Kingdom
- 01789 764 909
- holidays@villaselect.com
- www.villaselect.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Fabulous company
Fabulous company, great communication from start to end. We had a stunning villa in Kefalonia, great welcome pack full of information and lovely local goodies. We were given a local rep called Deborah who checked in on us by telephone as we arrived and the day we left, she also wanted to pop around to say hello but we were busy on that day. Will be using Villa Select again.
Just returned from port de pollensa…
Just returned from port de pollensa mallorca villa casa dos excellent villa as described within walking distance to all amenities second week hired car enable us to see a lot more of the island we have used villa select 3 /4 times and would recommend them to anyone who likes villa holidays donna was friendly and knowledgeable about the villa we hired kind regards karl dowd
Well done Jaime
Well done Jaime - quick and efficient and thanks for getting back to me so quickly - brilliant :-)
We have just returned from VILLA ANNI…
We have just returned from VILLA ANNI in Cala Galdana.Menorca
Fabulous location.
Every member of staff we spoke to was absolutely brilliant.We felt the girls had a smile on their face when they were talking to us.Nothing was too much trouble.We will definitely use them again.Well done girls you are amazing.We could not have asked for a better service.
Donna was absolutely amazing ..5*…
Donna was absolutely amazing ..5* service very understanding and professional
breathtaking
the location is fantastic ,the views are breathtaking ,the villa was spotlessly clean ,and we will be back.
Villa mika-Miguel please beware albufeira
We booked Villa mika for a week from 30 September.our first impression was very disappointing my aunt who was with us has mobility problems paid 90 euros for a scooter and used it once because the roads and pavements were terrible this Villa is unsuitable for elderly or people who need walking aids.once inside the Villa it was really old probly last upgraded in the 80s shower heads were broken no walk in showers the list goes on and on the pool has no rail to get in the beds were rock hard air con was broken worse Villa we have ever stayed in if you are thinking of booking here please don’t rails on stairs are an accident waiting to happen.dogs barking night and day from the neighbours beautiful country lovely weather nice people but the big pink house which is Villa mika or known locally as Villa Miguel was the worse place I have stayed..shame on you Villa select..

Reply from Villa Select
Disappointed
Need a car hire firm at the airport - not a bus ride away.Villa was sparse with no homily feel. Only baths, no walk-in showers - definitely needs grab rails for mature people. No information pack in villa for local area/map - not everyone has a Smartphone. Nothing to do in villa - no games, just watch tv- no radio. Beds were rock hard - all 3 of us had a disturbed sleep all week.Can only give villa 1 star because of the pool.
Excellent customer service
Villa Select were great from my initial enquiry to the information that was sent prior to departure. Everything was as it said it would be and the quality of the villa was outstanding
Unfortunately I had to cancel my…
Unfortunately I had to cancel my holiday because I got alzymers disease informed Jamie axillary select who informed me that I would receive my deposit back less my air fare
Thanks to Jaime
I'd like to thank Jaime for organising a perfect villa holiday for us and getting us a really good price. She was very responsive to my emails and all the options were fully explained. Nothing was too much trouble even when I changed my mind about some of the options.
Lucy was very helpful and lovely to…
Lucy was very helpful and lovely to speak to.
Thank you.
Villa Monte Juntos
Had a great holiday and would use Villa Select again. Had an issue on arrival with the electrics (our fault) and the rep was super helpful and sorted it. The owners dropped by the make sure everything was okay which was nice. Loved the villa which was spotless and comfortable. It was also good location for us. Very quiet and private but not isolated. 5min drive from the beach. Would stay here again
Will never use this company again
Booked casa marions at cala dor through this company.
Firstly the villa..Unfortunately not a good experience.
Half way through holiday the owner next door decided to RIP out their bathroom with no warning. Dreadful noise. After lots of stress got it stop due to getting our English travel agents involved as owner didnt want to stop.
Ironically, one of our showers caused flooding nearly everyday.
Only used pool 3 times due to birds 💩 all over steps. And them and cats drinking and washing in the pool.
Villa not up to standard maintaince wise after paying £9000 for 2 weeks.
Bitterly disappointed couldn't wait to get home.
Secondly, company..
Lots of problems which I texted rep about, never received a reply to one. Turns out rep didnt know how to tell if text was received we were then blamed as we couldn't used WhatsApp, bert unfair.
Complained to select day we got home, spent an hour talking to complaints dept who wasnt remotely interested. Just wanted it in writing.
Just received a reply, obviously they didnt read it properly as littered with mistakes.
Photos etc offered as proof, never taken up on it. Thoroughly disgusted. Company was out and out rude.
From 1st day holiday was a nightmare wanted to come home early but told cough up £500 for new flights or stay.
***In response to the company's comment regarding roaming fees, I explained to the representative my contract covered EU roaming and was told it was expensive to the company to use text messages etc. The lack of texts received by myself we thought the company was not replying due to this. The representative unfortunately did not know how to tell if their messages had been received on their mobile. Why this happened I will never know, but what I do know is I still had messages from the same contact number from 2 yrs ago

Reply from Villa Select
Service receive - Fab teamd from the first email…
Service received from the first email enquiry to arriving back home has been absolutely brilliant. Jaime helped us every step of the way and went over and beyond in assisting us to make our holiday experience so enjoyable. The service Jaime and team at Villa Select provide really made our holiday booking totally stress free, so BIG thank you.
Jaime already helping us with 2024 booking!!
Very disappointed!
The Villa was not as described in the brochure, it states it was in a quiet location down a ‘Private’ driveway with a state of the art kitchen & TV with international channels. None of this was true. The Villa was poorly maintained & the pool wasn’t clean.
Donna
Donna, super helpful, informative and very quick to respond to requests for information. She must be ok - she even laughs at my jokes........
Donna is amazing when you at your…
Donna is amazing when you at your lowest ebb, along she comes and puts everything right
Donna was so helpful
Donna was so helpful. She answered all my questions with kindness and professionalism. fabulous customer service.
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