Vision Motors Reviews 

682
TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Looking at 55 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently state receiving faulty vehicles containing mechanical defects, engine problems, and hidden damage that affect vehicle performance. Many people also experience immense difficulties when attempting to secure financial refunds or resolve frustrating communication breakdowns with unresponsive management. Some reviewers were happy with the staff, noting that individual team members could be genuinely polite, helpful, and welcoming during initial showroom visits. These specific buyers truly appreciated when early showroom interactions felt remarkably smooth, stress-free, and straightforward without dealing with aggressive sales pressure.

What people talk about most

Service

Consumers find service to be negative, reporting deeply disappointing and frustrating after-sales... See more

Product

Clients share negative opinions on product, frequently reporting severe mechanical failures and undisclosed... See more

Staff

People report ambiguous experiences with staff, reflecting high disagreement among reviewers. On one hand,... See more

Refund

Reviewers highlight negative aspects of refund processes, expressing deep frustration with denied requests... See more

Quality

Reviewers consistently mention negative feedback about quality, reporting that vehicles are delivered with... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Visited the garage and placed a deposit on a car which was due in. I was worried by the reviews that I wouldn't get my deposit back. A week later the car came in and I went to see it but unfortunately... See more

Rated 1 out of 5 stars

DONT DO IT, JUST DONT !!! Absolute joke these guys, never in my life have I come across such crooks, Highway men wore masks, these should wear Bally’s. Engage in business with this company at your p... See more

Rated 1 out of 5 stars

If the rating system went lower than 1, I would do that. The most unprofessional company i've ever been associated with. Sold a car that they must have known to be faulty (as there were coun... See more

Rated 1 out of 5 stars

I bought from a garage for peace of mind. In hindsight I should have bought from the auction and saved myself a lot of time and money. Warranty hasn’t been the safety net I thought it would be and wi... See more


Company details


Contact info

2.9

Average

TrustScore 3 out of 5

682 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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2.9

All reviews

(682)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

See they have had a bizzy in last 30…

See they have had a bizzy in last 30 days over 36 reviews all good I see someone in there office have been typing a lot . DONT PART WITH YOUR HARD EARNED CASH . Until you reed all the negative reviews trust me they are not just writing on here for the sake off it . PLEASE just think for one minute and save yourself a lot off hasel

18 February 2025
Unprompted review
Rated 5 out of 5 stars

Thank you so much.

Being a first time car buyer, I was anxious about it, but Roy at Vision motors made the whole experience so easy. He went through the finance options and made sure I felt okay before paying any deposit.

14 February 2025
Rated 5 out of 5 stars

New car, great deal.

Picked up a car from the guys at vision today.
Part exchanged my old one.
Couldn't have been more helpfull.
The whole process was quick and easy, thanks again.

9 February 2025
Unprompted review
Rated 5 out of 5 stars

Great advice, and a great car.

I wasn't sure what I wanted, but Roy listened to my needs and suggested a 2014 Honda CR-V. The car has been perfect for my daily commute. Couldn't fault the service!

6 February 2025
Unprompted review
Rated 5 out of 5 stars

I'm a very happy customer.

Bought an Audi Q3 from Jake last week. The car was spotless, low mileage and the MOT had just been renewed. Jake even gave me a quick demo of the infotainment system. No pressure, just great advice.

30 January 2025
Unprompted review
Rated 5 out of 5 stars

Great services.

Huge thanks to Jake and Roy for making my Jaguar F-Pace purchase effortless. They provided multiple financing options and delivered the car to my office within the agreed time.

3 February 2025
Rated 5 out of 5 stars

5 star experience.

Bought my car from Vision Motors and had an excellent experience. From test drive to collection everything went smooth. Jake was brilliant throught the process and he took the time to walk me through all the options, ensuring I made the best choice.

10 January 2025
Rated 5 out of 5 stars

Great experience.

Jack was fantastic to work with. He listened to what I was looking for and guided me to a car that fit my budget and neeeds.

9 January 2025
Rated 5 out of 5 stars

Roy was incredibly helpful

Roy was incredibly helpful. He guided me through all the options, and I finally settled on a Ford Fiesta. The car runs perfectly, and I'm impressed with the level of care from the entire team.

3 January 2025
Rated 5 out of 5 stars

Excellent experience at Vision Motors

Excellent experience at Vision Motors. Ask for Jake, he is the best. He seamlessly walked me through the process from start to finish. His attention to detail and excellent service made the visit worthwhile.

9 January 2025

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