Vodafone UK - Aberystwyth Reviews 

159
TrustScore 5 out of 5

4.9

3 North Parade, SY23 2JH Aberystwyth, Dyfed, GB


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Rated 5 out of 5 stars

Another great experience in your Aberystwyth store. Went in to see when I could upgrade. I was given a lot of information on the options I had. I appreciate how they are always willing to help. Thank... See more

Company replied

Rated 5 out of 5 stars

Richard who helped me select a new phone was courteous, pleasant,helpful, patient & had a good assessment about what my needs were. Matt,the manager also assisted me & showed the same helpful & profe... See more

Company replied

Rated 5 out of 5 stars

I visited the store on Tuesday 14th July to ask for advice and recommendations to upgrade one of my antiquated phones to something more modern. As I've received good service here previously, the Vo... See more

Company replied

Rated 5 out of 5 stars

Visiting Aberystwyth we had difficulty with a PAYG phone and needed the number to be transferred to our business contract with Vodafone. Mish and Richard in the Aberystwyth store proved most helpful... See more

Company replied


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  • 3 North Parade, SY23 2JH, Aberystwyth, Dyfed, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

159 reviews

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4.9

All reviews

(159)

42,075 reviews in the last 12 months

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Rated 5 out of 5 stars

Everyone in the Aber store is always…

Everyone in the Aber store is always super polite and extremely helpful! Nicola was great with me! Helped me get exactly what I needed and nothing was too much hassle. I’m really grateful for everyone’s help and really happy with the amazing service!

16 July 2025
Unprompted review
Vodafone UK - Aberystwyth logo

Reply from Vodafone UK - Aberystwyth

Hey Ben,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Michelle gave a professional service…

Michelle gave a professional service and was very patient throughout

7 July 2025
Unprompted review
Vodafone UK - Aberystwyth logo

Reply from Vodafone UK - Aberystwyth

Hey Steve,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Xat vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service

Went to renew my contract and was dealt with by the store manager Matt who was friendly, polite and very professional. He got me the best deal for my requirements and even better saved me £20 per month.

3 June 2025
Unprompted review
Vodafone UK - Aberystwyth logo

Reply from Vodafone UK - Aberystwyth

Hi, we are happy to see that your renewal was simple and enjoyable. Thank you for taking your time to feed this back to us and for the 5 star rating.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Abbie was brilliant helped me set up…

Abbie was brilliant helped me set up best deal for me very happy with outcome

3 June 2025
Unprompted review
Vodafone UK - Aberystwyth logo

Reply from Vodafone UK - Aberystwyth

Hi Carol, we are pleased to hear about your fantastic recent experience with Abbie. It's great to hear Abbie was able to support you with choosing the right package for you. Thank you for your 5 star feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kayla was so patient when sorting out…

Kayla was so patient when sorting out my new sim contract, especially when there were issues with getting a PAC code from my previous network. An absolute asset to Vodafone, thank you Kayla!

4 June 2025
Unprompted review
Vodafone UK - Aberystwyth logo

Reply from Vodafone UK - Aberystwyth

Hey Jackie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kayla was excellent

Came in to sort my broadband out and was served by Kayla. She’s a wonderful young woman who explained everything fully and made the process of switching provider so easy, saving me a lot of money too. Thank you Kayla!

4 June 2025
Unprompted review
Vodafone UK - Aberystwyth logo

Reply from Vodafone UK - Aberystwyth

Hey Paul,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

5 stars to Makayla for her time and…

5 stars to Makayla for her time and patience in helping me with a solution to my work phone problems.
Super star thank you so much 🙏🏻

8 May 2025
Unprompted review
Vodafone UK - Aberystwyth logo

Reply from Vodafone UK - Aberystwyth

Hey Amy,

Thanks for the lovely review and fantastic support for Makayla.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

The staff were so helpful and pleasant. I had a few things to talk about and everything was handled so professionally. Lovely ladies. Especially Michelle

9 May 2025
Unprompted review
Vodafone UK - Aberystwyth logo

Reply from Vodafone UK - Aberystwyth

Hey Terry,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and friendly staff

Nicola was very helpful answering my questions and advising on the right deal. Very friendly Vodafone branch. Michelle was very helpful too. Well done on all your hard work. Much appreciated. Lucy

2 May 2025
Unprompted review
Vodafone UK - Aberystwyth logo

Reply from Vodafone UK - Aberystwyth

Hey Lucy,

Thanks for the lovely review and fantastic support for Nicola.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Joyous Experience

Today I had the pleasure of meeting Abbie, an amazing person, very helpful, knowledgeable, professional and inspiring. She made the whole process of renewing my broadband contract an absolute joyous experience. Thank you Abbie!

28 April 2025
Unprompted review
Vodafone UK - Aberystwyth logo

Reply from Vodafone UK - Aberystwyth

Hey CM,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent experience

Abbie was brilliant and should be paid far more to pay off her student debt 😇

27 April 2025
Unprompted review
Vodafone UK - Aberystwyth logo

Reply from Vodafone UK - Aberystwyth

Hey Andrew,
Thanks for the lovely review and fantastic support for Abbie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Michelle was very professional and…

Michelle was very professional and helpful when explaining a new deal that would enable me to use my phone while on holiday. I was very happy with the service I received and the deal that she suggested.

18 April 2025
Unprompted review
Vodafone UK - Aberystwyth logo

Reply from Vodafone UK - Aberystwyth

Hey Ann,

Thank you for your feedback. It's always wonderful to read such kind words about Michelle.

If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nicola was really elpful.

Nicola was really elpful.

17 April 2025
Unprompted review
Vodafone UK - Aberystwyth logo

Reply from Vodafone UK - Aberystwyth

Hey Masayo,

Thanks for the lovely review and fantastic support for Nicola.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aberystwyth Vodafone shop

I visited the Aberystwyth Vodafone shop today and I've come away with a Samsung A56 phone. I was served by Michelle who was very helpful and knowledgeable. She explained everything regarding my choice of phone. I can highly recommend this shop. I'm very happy with my purchase. Thanks once again Michelle.

14 April 2025
Vodafone UK - Aberystwyth logo

Reply from Vodafone UK - Aberystwyth

Hi Lowri. Thank you for your review for Michelle. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Matt the manager was super helpful

Matt the manager was super helpful! He was a life saver, my panic was sort effortlessly by him. Thank you

14 April 2025
Unprompted review
Vodafone UK - Aberystwyth logo

Reply from Vodafone UK - Aberystwyth

Hey Beverley,

Thanks for the lovely review and fantastic support for Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

I enjoyed and loved the help I got…

I enjoyed and loved the help I got from Nicola
She taught me lots
Thank you
L.Tengwana

10 April 2025
Unprompted review
Vodafone UK - Aberystwyth logo

Reply from Vodafone UK - Aberystwyth

Hey Leocadia,

This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service with setting up new…

Great service with setting up new phone, Kayla was a great help!

9 April 2025
Unprompted review
Vodafone UK - Aberystwyth logo

Reply from Vodafone UK - Aberystwyth

Hey Pagan,

Thanks for the lovely review and fantastic support for Kayla.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Abbie was Simply the Best!

Abbie went above and beyond any expectation. So very helpful and knowledgeable. I couldn’t fault her in any way. An absolute joyous experience. A fabulous girl and asset to Vodafone. 11 out of 10! Thank you Abbie! I’m thrilled with my new phone!

20 March 2025
Unprompted review
Vodafone UK - Aberystwyth logo

Reply from Vodafone UK - Aberystwyth

Hi Claire,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

The best team ever

Abbie was super helpful and accommodating staff were welcoming and explained things easily were very friendly and understanding

16 March 2025
Unprompted review
Vodafone UK - Aberystwyth logo

Reply from Vodafone UK - Aberystwyth

Hi Nicholas,

Thank you for your review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Matt is sooooo good he helps me all the…

Matt is sooooo good he helps me all the tim thank matt

4 March 2025
Unprompted review
Vodafone UK - Aberystwyth logo

Reply from Vodafone UK - Aberystwyth

Hi Steve,

Thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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