Another great experience in your Aberystwyth store. Went in to see when I could upgrade. I was given a lot of information on the options I had. I appreciate how they are always willing to help. Thank... See more
Company replied
Location
Switch location3 North Parade, SY23 2JH Aberystwyth, Dyfed, GB
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See what reviewers are saying
Richard who helped me select a new phone was courteous, pleasant,helpful, patient & had a good assessment about what my needs were. Matt,the manager also assisted me & showed the same helpful & profe... See more
Company replied
I visited the store on Tuesday 14th July to ask for advice and recommendations to upgrade one of my antiquated phones to something more modern. As I've received good service here previously, the Vo... See more
Company replied
Visiting Aberystwyth we had difficulty with a PAYG phone and needed the number to be transferred to our business contract with Vodafone. Mish and Richard in the Aberystwyth store proved most helpful... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Aberystwyth
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
3 North Parade, SY23 2JH, Aberystwyth, Dyfed, United Kingdom
4.9
Excellent
158 reviews
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Great staff
Matthew was brilliant and made the switch over very comfortable 👌
11 February 2024
Unprompted review
Reply from Vodafone UK - Aberystwyth
Hi P Lewis,
Thanks for your 5-star review for Matthew. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Excellent Stsff made all the difference
I found the Staff more important than the company itself in my experience today. Matthew and his Manager went above & beyond to help me with my decision making. I’m certain without their courtsey & knowledge I would not have made a purchase today so thank you very much !!
17 January 2024
Unprompted review
Reply from Vodafone UK - Aberystwyth
Hi Paola,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Very committed staff members
Very committed staff members. Broad knowledge of all available options. It was slightly chilly. My pregnant wife did find it cool with the door open. Many thanks.
17 January 2024
Unprompted review
Reply from Vodafone UK - Aberystwyth
Hi James,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Always found the staff here to be…
Always found the staff here to be really helpful and nice, never anything they can’t sort out
8 January 2024
Unprompted review
Reply from Vodafone UK - Aberystwyth
Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nicola at the store is a fantastic help…
Nicola at the store is a fantastic help as always, fantastic advisors, always on hand ready to help
13 December 2023
Unprompted review
Reply from Vodafone UK - Aberystwyth
Hey Leslie,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The staff at Vodafone Aberystwyth
The staff at Vodafone Aberystwyth, Cj and Nicola are a fantastic help to all and us
13 December 2023
Unprompted review
Reply from Vodafone UK - Aberystwyth
Hey David,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Well mannered staff
Well mannered staff, Callum especially was brilliant
12 December 2023
Unprompted review
Reply from Vodafone UK - Aberystwyth
Hi Kieran,
Thanks for your review for Callum. We appreciate your support.
We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Worst service ever
Absolute rubbish for broadband. My contract ended I gave them the correct notice and they keep demanding money.
They claim in 1 email the contract is still running and increased the price to almost double. In another email they claim I have take out a new contract and want full payment to cancel (best part of £1000).I spent all morning trying to sort it out online and on the telephone. I got passed from 1 department to another, then they said its all sorted and put me through to refunds who just cut me off after over an hour. No one called me back. I have emailed them and asked them to contact me but they haven't.
1 December 2023
Unprompted review
Reply from Vodafone UK - Aberystwyth
Hi Barry,
I do apologise for the issues you've faced when cancelling, we would like to take a look over your account to see how we can help. If you could please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK where we will be happy to assist.
Thanks,
Vodafone Social Media Team
Made a trip into Aberystwyth branch…
Made a trip into Aberystwyth branch today and was served by the most pleasant and helpful young lady. Sorted my contract out. Most definitely better than talking to stranger on phone. Need help definitely go there
3 December 2023
Unprompted review
Reply from Vodafone UK - Aberystwyth
Hey Morgans,
Thank you for reviewing and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Staff were very helpful
20 October 2023
Unprompted review
Reply from Vodafone UK - Aberystwyth
Hi there,
Thanks for reviewing and sharing your feedback!
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Nicola gave brilliant advice on my…
Nicola gave brilliant advice on my problems and made my experience in store fantastic and easy to understand, thank you very much
16 October 2023
Unprompted review
Reply from Vodafone UK - Aberystwyth
Hi MrsDilysJones,
Thanks for your lovely review for our Nicola. Thanks for sharing. We appreciate your support.
We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Excellent service today from staff in…
Excellent service today from staff in store. Helpful and informative.
15 October 2023
Unprompted review
Reply from Vodafone UK - Aberystwyth
Hi Karen. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant helpful efficent and friendly…
Brilliant helpful efficent and friendly pacient and informative
27 September 2023
Unprompted review
Reply from Vodafone UK - Aberystwyth
Hi, Natalie.
It's great to see you had such a positive experience.
Thanks, Vodafone Social Media Team
Great customer service
Great customer service, very friendly and efficient 👍
22 September 2023
Unprompted review
Reply from Vodafone UK - Aberystwyth
Hi Ali,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great service from CJ in the Aber…
Great service from CJ in the Aber store. Helpful as ever :)
8 September 2023
Unprompted review
Reply from Vodafone UK - Aberystwyth
Hey Menna,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The end to end sales experience from…
The end to end sales experience from Nicola and her attention to making sure the phone and contract met my needs was great
6 August 2023
Unprompted review
Reply from Vodafone UK - Aberystwyth
Hey Matthew,
Thanks for the lovely review and fantastic support for Nicola.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent experience
Was a very pleasant experience Michelle explained everything well.
Would thoroughly recommend.
2 August 2023
Unprompted review
Reply from Vodafone UK - Aberystwyth
Hey Jane,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Aberystwyth
Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Aber Voda Shop - The best
The staff are so friendly and efficient, upgraded two mobiles today, with the plan we wanted.
Would highly recommend this shop for a fab professional service.
11 July 2023
Unprompted review
Reply from Vodafone UK - Aberystwyth
Hi Julie. Thank you for your review. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent help ⭐️
I spoke with Matt in store today in Aberystwyth. He was very helpful and patient with me. Answered all my questions, and actually helped me with my phone contract even though I was with a different company. I will be switching to vodaphone now after being shown many different hidden fees I didn’t know about from my old phone company. Thank you Matt 👍🏻
11 July 2023
Unprompted review
Reply from Vodafone UK - Aberystwyth
Hi Hattie. Thank you for your glowing 5-star review for Matt in our Aberystwyth store. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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