Vodafone UK - Ashton Under-Lyne Reviews 

547
TrustScore 5 out of 5

4.9

Unit 5 , The Arcade, OL6 7JD Ashton Under-Lyne, GB


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Rated 5 out of 5 stars

Fantastic experience from visiting Ashton today as had a problem with my device, I spoke to Rick who managed to resolve this within a few minuates. He also check my account to see if I had the best... See more

Company replied

Rated 5 out of 5 stars

Richard was incredibly helpful talking me through the options for adding an additional sim and changing over from 3 to Vodafone. The changeover process was smooth and he talked me through how to use t... See more

Company replied

Rated 5 out of 5 stars

Brilliant service once you are seen sometimes its busy in the store and you have to wait a while to be served but once you are the staff are helpful and friendly

Company replied

Rated 5 out of 5 stars

Adam was really helpful today helping me change contract, very patient and explained things clearly for me.

Company replied


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  • Unit 5 , The Arcade, OL6 7JD, Ashton Under-Lyne, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

547 reviews

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4.9

All reviews

(547)

41,223 reviews in the last 12 months

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Rated 5 out of 5 stars

Cameron did my Google pixel 11 contract…

Cameron did my Google pixel 11 contract and reduced my bill

14 August 2026
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

"Hey Susan,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Cameron set up my broadband

14 August 2026
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey David,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Richard was so helpful

Richard was so helpful, nothing was too much trouble. Thankyou

13 August 2026
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cameron Reduced my bill

13 August 2026
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey Peter,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service once you are seen…

Brilliant service once you are seen sometimes its busy in the store and you have to wait a while to be served but once you are the staff are helpful and friendly

12 August 2026
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

"Hey Jillian,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Very experienced and professional

Very experienced and professional

12 August 2026
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey Ian,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Well looked after by janes rhough with…

Well looked after by janes rhough with ee

12 August 2026
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey Anthony,
Thanks for the lovely review and fantastic support for Janes.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Adam was really helpful today helping…

Adam was really helpful today helping me change contract, very patient and explained things clearly for me.

11 August 2026
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey Tina,

Thanks for the lovely review and fantastic support for Adam. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic experience from visiting…

Fantastic experience from visiting Ashton today as had a problem with my device, I spoke to Rick who managed to resolve this within a few minuates.
He also check my account to see if I had the best tariff for my needs.

11 August 2026
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey Tariq,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Rick.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nice friendly staff

Nice friendly staff

8 August 2026
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

"Hey Susan,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Cameron was amazing

Cameron was amazing. Really patient and very helpful.

29 July 2026
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey Nikki,

Thanks for the lovely review and fantastic support for Cameron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Positive experience in store

Richard was incredibly helpful talking me through the options for adding an additional sim and changing over from 3 to Vodafone. The changeover process was smooth and he talked me through how to use the app. He was really friendly and it made the whole experience pleasant and straightforward.

28 July 2026
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey Emma,

Thanks for the lovely review and fantastic support for Richard.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cameron lowered my bill

28 July 2026
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey Dennis,

Thanks for the lovely review and fantastic support for Cameron.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 1 out of 5 stars

Worse phone experience that i have ever…

Worse phone experience that i have ever had the contract was set up for 36months even though told then wanted 24 months and the prices they gave me was for 36moths a say were for 24months did not see anything until contract texted across followibg day now veen told need to take time off work to sort out with them

Never again

25 July 2026
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey Andy,

We sincerely apologize for the problems you've faced with our service. We assure you that our customers are out topmost priority.
This is not the experience we want to provide, and we regret any inconvenience it has caused. We take this issue you've faced very seriously and address it internally to ensure it does not happen.
If you have any pending query or concern, or have not received the resolution you were looking for, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks,
Vodafone Social Media Team

Rated 4 out of 5 stars

James was very helpful and easy to go…

James was very helpful and easy to go through everything.

26 July 2026
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey Annie,
This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very happy with the service from laura

23 July 2026
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey Peter,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really helpful staff happy and…

Really helpful staff happy and informative

22 July 2026
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey Gregory,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience Laura from Vodafone…

Great experience Laura from Vodafone Ashton was amazing so polite and helpful. Thank you Again

18 July 2026
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey ERNEST,

Thanks for the lovely review and fantastic support for Laura.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Laura was very thorough an professional…

Laura was very thorough an professional , i, m very happy

17 July 2026
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey Pete,

Thanks for the lovely review and fantastic support for Laura.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very professional and exactly what I…

Very professional and exactly what I needed. Staff was brilliant

5 July 2026
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey Charles,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

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