Richard was incredibly helpful talking me through the options for adding an additional sim and changing over from 3 to Vodafone. The changeover process was smooth and he talked me through how to use t... See more
Company replied
Location
Switch locationUnit 5 , The Arcade, OL6 7JD Ashton Under-Lyne, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Richard was excellant. He wxplained everything in great detail which i understood, been here a few times and he has always been good.
Company replied
Fantastic experience from visiting Ashton today as had a problem with my device, I spoke to Rick who managed to resolve this within a few minuates. He also check my account to see if I had the best... See more
Company replied
Adam in store was a fantastic help in converting my Irish contract into a UK sim deal where both numbers can still operate. He also added my son’s Irish phone to the contract. A brilliant service
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Ashton Under-Lyne
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 5 , The Arcade, OL6 7JD, Ashton Under-Lyne, United Kingdom
4.9
Excellent
565 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Made every effort to find us the best…
James was very thorough in making every effort to find us the best deal and was extremely patient throughout
24 June 2026
Unprompted review
Reply from Vodafone UK - Ashton Under-Lyne
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Ashton Under-Lyne
Hey Stephen,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
As a customer
As a customer, I was very impressed by James and the way he treated me . He was professional, respectful, and helpful throughout. It was clear that he values people and creates a positive experience for customers . Excellent service and a credit to Vodafone."
10 June 2026
Unprompted review
Reply from Vodafone UK - Ashton Under-Lyne
Hey Osman,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Laura and Rick
Excellent service from Laura and Rick, I have been with Vodafone for years and always happy with the service
8 June 2026
Unprompted review
Reply from Vodafone UK - Ashton Under-Lyne
Hey Carole,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Looked after twice by james
3 June 2026
Unprompted review
Reply from Vodafone UK - Ashton Under-Lyne
Hey Allan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Would rate more if I could
Would rate more if I could, Laura was amazing thank you
1 June 2026
Unprompted review
Reply from Vodafone UK - Ashton Under-Lyne
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Adam in store was a fantastic help in…
Adam in store was a fantastic help in converting my Irish contract into a UK sim deal where both numbers can still operate. He also added my son’s Irish phone to the contract. A brilliant service
30 May 2026
Unprompted review
Reply from Vodafone UK - Ashton Under-Lyne
Hey James,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great communication
Great communication, brilliant tariff, quick and easy change over from pay as you go to sim only. Thanks James
27 May 2026
Unprompted review
Reply from Vodafone UK - Ashton Under-Lyne
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Laura was outstanding
Laura was outstanding, very knowledgeable and went the extra mile to help
25 May 2026
Unprompted review
Reply from Vodafone UK - Ashton Under-Lyne
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Would give a 10 if possible
Would give a 10 if possible, Cameron sorted my new phone he sold me, amazing 👏
20 May 2026
Unprompted review
Reply from Vodafone UK - Ashton Under-Lyne
Hey Jeanette,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cameron reduced my bills and sorted my…
Cameron reduced my bills and sorted my other 3 contracts that I didn’t come in for, did me a good deal and I’m buzzing
20 May 2026
Unprompted review
Reply from Vodafone UK - Ashton Under-Lyne
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Cameron was very helpful today
Cameron was very helpful today, renewed and replaced my SIM card on three!
18 May 2026
Unprompted review
Reply from Vodafone UK - Ashton Under-Lyne
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Richard was very helpful and very good…
Richard was very helpful and very good with getting the best deal available. And well informative.
Very good experience.
16 May 2026
Unprompted review
Reply from Vodafone UK - Ashton Under-Lyne
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Mubeen was fantastic today with his…
Mubeen was fantastic today with his service, so understanding and patient
16 May 2026
Unprompted review
Reply from Vodafone UK - Ashton Under-Lyne
Hey Ellie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Ashton Under-Lyne
Hey Terri,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Cameron sorted my issue first time
Cameron sorted my issue first time! Within minutes! My issue was no signal on my sim card.
15 May 2026
Unprompted review
Reply from Vodafone UK - Ashton Under-Lyne
Hey Janey,
Thanks for the lovely review and fantastic support for Cameron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Really quick and easy
Really quick and easy, what a great service thankyou
11 May 2026
Unprompted review
Reply from Vodafone UK - Ashton Under-Lyne
Hey Laura,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Ashton Under-Lyne
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Ashton Under-Lyne
Hey Max,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
James was very patient and very helpful
James was very patient and very helpful
29 April 2026
Unprompted review
Reply from Vodafone UK - Ashton Under-Lyne
Hi Linda, thank you so much for your wonderful review and the amazing support you’ve shown for James, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.