Vodafone UK - Barnsley Reviews 

339
TrustScore 5 out of 5

4.9

15 The Mall, Cheapside, S70 1SB Barnsley, GB


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Rated 5 out of 5 stars

My experience today in Barnsley shop was excellent Fiz was calm and very patient with explaining everything with regards our contract and device. He has wide range of knowledge of all products. He... See more

Company replied

Rated 5 out of 5 stars

Happy service ash set up my new phone which was very helpful l went through with me all the new features on my new phone very patient and knowledgeable

Company replied

Rated 5 out of 5 stars

If I could give more than 5 stars for fern I absolutely would! She is a super star and helped me so much big thank you to fern in barnsley vodafone store she is lovely a true pleasure to see a happy s... See more

Company replied

Rated 5 out of 5 stars

Dan at the Barnsley Branch was amazing across 2 days. I originally went into Vodafone to add a device plan to my account as a birthday present, the process was smooth. The following day, I returned to... See more

Company replied


Company details


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  • 15 The Mall, Cheapside, S70 1SB, Barnsley, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

339 reviews

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4.9

All reviews

(339)

42,756 reviews in the last 12 months

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Rated 5 out of 5 stars

Isabelle made everything very clear in…

Isabelle made everything very clear in a very friendly manner.

22 December 2025
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went in to shop was served by Fiz who…

Went in to shop was served by Fiz who dealt with my issue. And also got me a good deal on sim only instead of top up. Great service

22 December 2025
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Douglas,

Thanks for the lovely review and fantastic support for Fiz.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful was very good fiz was so…very good

Very helpful was very good fiz was so kind and helpful. Had issues with my old phone I got a new phone and a Tablet all set up. Fiz is a Star. Thank you

12 December 2025
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Sheila,

Thanks for the lovely review and fantastic support for Fiz.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Isabelle was marvellous and helpful

8 December 2025
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Geoff, ​

Thanks for the lovely review and fantastic support for Isabelle. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service by Fiz

Excellent customer service by Fiz! Thank you!

2 December 2025
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hi Antony,

Thank you so much for your wonderful review and the amazing support you’ve shown for Fiz—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Nad, the reatail store manager dealt with me today and was a great help. He was honest and tried his best to get me a good discount. Very helpful!

1 December 2025
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Georgia,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Nad.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fiz been dealing with my issue I had…

Fiz been dealing with my issue I had with EE BB he was very patient sorted my issue out and got me a great deal with Vodafone Home Broadband and a sim. Credit to Vodafone.

1 December 2025
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Barry,
 
Thanks for the lovely review and fantastic support for Fiz.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Was very knowledgeable and helpful.

Was very knowledgeable and helpful.

25 November 2025
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Sharon,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent Service from Fiz went in to…

Excellent Service from Fiz went in to upgrade my Hbb saved me money and also got me a very good sim deal to. Very Patient.

24 November 2025
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Melvyn,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Fiz.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service by Isabelle

Great service by Isabelle

23 November 2025
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Vera,

Thanks for the lovely review and fantastic support for Isabelle.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Upgrades

Went in for two phone upgrades didn’t know what plan I needed but the lady who served me was Isobel’s she was absolutely fantastic. She was very courteous and polite but had lots of patience. We managed to get our upgrades with a really good deal. I would highly recommend going to Vodafone Barnsley and if you drop on Isabelle then you will be in good hands , great customer service thanks Isabelle

22 November 2025
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Jayne,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fiz has been a awesome guy to talk…

Fiz has been a awesome guy to talk with, very helpful with explaining everything to me and is always polite and very respectful to me, I'm happy with dealing with fiz

20 November 2025
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hi, We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good experience Fiz was really…

Very good experience Fiz was really friendly and helpful, went in with a issue but walked out with a new phone,

20 November 2025
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hi, Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

FIZ WAS EXTREMELY HELPFUL

FIZ WAS EXTREMELY HELPFUL, VERY PATIENT AND DEALTH WITH MY ISSUE ASWELL AS SORT ME A NEW PHONE OUT AND SET UP FOR ME. HE IS A CREDIT TO VODAFONE.

19 November 2025
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hi, We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and happy with service…

Very helpful and happy with service from Fiz. Thank you

17 November 2025
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hi. We're so happy to hear that you received such great support. We appreciate you taking the time to leave us this lovely review. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Isabelle was helpful and recommended me…

Isabelle was helpful and recommended me my new phone as I was out of storage. Also helped set it up

15 November 2025
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fiz was very helpful setting up my new…

Fiz was very helpful setting up my new contract up saved me alot of money plus got me a Tablet. Top sales Guy
Thanks

14 November 2025
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Absolutely fantastic help and support,I…

Absolutely fantastic help and support,I am a million percent happy,went above and beyond for me. So grateful to fiz

13 November 2025
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

The best Vodafone employee I’ve ever…

The best Vodafone employee I’ve ever dealt with and I’ve been with them 12 years.

Super easy and efficient with everything

18 October 2025
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service pleasant and friendly…

Excellent service pleasant and friendly service from isabelle

13 October 2025
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

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