Vodafone UK - Barnsley Reviews 

319
TrustScore 5 out of 5

4.9

15 The Mall, Cheapside, S70 1SB Barnsley, GB


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Rated 5 out of 5 stars

I have been to the Alhambra branch, and I had an exquisite experience from your agents “Ashley” and “Fern”. They were both excellent and professional in explaining how the plans work and sorting out m... See more

Company replied

Rated 5 out of 5 stars

Today I was greeted with a smile by Fern today she saved me money on my two accounts she is very knowledgeable about the products answered all my questions credit to the company

Company replied

Rated 5 out of 5 stars

Fern was fantastic today in the vodafone store! So helpful took her time to help me which i appreciate so much thankyou

Company replied

Rated 4 out of 5 stars

The man serving someone looked at me a number of times without acknowledgment at all so eventually I asked if there’s anyone else “he’s on lunch - 5 more mins, take a seat”. Then Ki came out and... See more

Company replied


Company details

  1. Mobile network operator
  2. Mobile Phone Shop
  3. Internet provider
  4. Phone and internet services
  5. Telecommunications service provider

About Vodafone UK - Barnsley

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 15 The Mall, Cheapside, S70 1SB, Barnsley, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

319 reviews

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4.9

All reviews

(319)

41,411 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Emma was very enlightening and…

Emma was very enlightening and satisfactory with helping lower my broadband prices

18 July 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fern was fantastic today in the…

Fern was fantastic today in the vodafone store! So helpful took her time to help me which i appreciate so much thankyou

18 July 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Marg,

Thanks for the lovely review and fantastic support for Fern.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Today I was greeted with a smile by…

Today I was greeted with a smile by Fern today she saved me money on my two accounts she is very knowledgeable about the products answered all my questions credit to the company

18 July 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Donald,

Thanks for the lovely review and fantastic support for Fern.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Emma was Very clear and understanding…

Emma was Very clear and understanding of what I wanted from Vodafone. Very quick and easy to work with.

17 July 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Williams,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service by Fern

Great service by Fern, very polite 10/10.

17 July 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Kathleen,

Thanks for the lovely review and fantastic support for Fern.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I have been to the Alhambra branch

I have been to the Alhambra branch, and I had an exquisite experience from your agents “Ashley” and “Fern”. They were both excellent and professional in explaining how the plans work and sorting out my new esims, they’re simply an asset for your business so keep up the good work

16 July 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Leo,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I went in needing a new phone as i had…


I went in needing a new phone as i had smashed mine, Emma was really helpful, spoke through all my options and made the experience as painless as possible

15 July 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Mark,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Emma.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service by DAN at…

Great customer service by DAN at barnsley store. Great discount and offers explained. Gave up lots of time for us. Was great with the kids and let them play on phones. Thank you for been so helpful. Fantastic first class service.

12 July 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Carla,

Thanks for the lovely review and fantastic support.-
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great offers

Great offers, friendly knowledgeable staff, met all my needs and more,

11 July 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Carl,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service by Fiz always helps with…

Great service by Fiz always helps with my queries. 10 /10 service. New Tariff and a tablet very good price

9 July 2026
Unprompted review
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Reply from Vodafone UK - Barnsley

Hey Patricia,

Thanks for the lovely review and fantastic support for Fiz. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Isabelle was very polite

Isabelle was very polite, very patient and sold me a new phone good deal and told me how to set new phone up. Excellent service 10/10

4 July 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Gail,

Thanks for the lovely review and fantastic support for Isabelle. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great friendly service

Great friendly service
Good deal
Bella was helpful

6 July 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Everything

Everything

2 July 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Dariusz,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dan help me in store today he was very…

Dan help me in store today he was very helpful and nice to get all information from

1 July 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Cheryl,
Thanks for the lovely review and fantastic support for Dan
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dan was great in branch

Dan was great in branch, very talkative and clear with my options for upgrade.

29 June 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Freddy,

Thanks for the lovely review and fantastic support for Dan. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I just spoke on the shop with Isabelle

I just spoke on the shop with Isabelle. Very professional, gentle helpfully. Five stars is not enough.

21 June 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service by Fiz he was very helpful

Great service by Fiz he was very helpful

13 June 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Greeni,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Phone Upgrade

Saw Bella at Vodafone for an upgrade and she was very helpful, professional and friendly. Will definitely recommend to my friends and family.

6 June 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Chris,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dan helped me get the best deal for my…

Dan helped me get the best deal for my upgrade. He also got me a better, faster and cheaper deal in my broadband

7 June 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Jayne,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service,Emma sorted new plan…

Brilliant service,Emma sorted new plan in few minutes.very satisfied

6 June 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Michelle,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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